Likelihood to Recommend In terms of cloud computing, Microsoft Azure is the only comprehensive result the company offers. Regardless of how big or small an organization is, it can make use of this system. As a cyber-security professional, this is your best option for data management. A business that wants to minimize capital expenditures can use Microsoft Azure. Many Microsoft services accept it. People with little or no knowledge of cloud computing may find it impossible. It isn’t the solution for companies that don’t want to risk having only one platform and infrastructure vendor.
Read full review Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
Read full review Pros Azure simply provides end to end life cycle. Starting from the development to automated deployment, you will find [a] bunch of options. Custom hook-points allow [integration] on-premise resources as well. Excellent documentation around all the services make it really easy for any novice. Overall support by [the] community and Azure Technical team is exceptional. BOT Services, Computer Vision services, ML frameworks provide excellent results as compare to similar services provided by other giants in the same space. Azure data services provide excellent support to ingest data from different sources, ETL, and consumption of data for BI purpose. Read full review Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in. Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan. The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access. Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance. Read full review Cons In our experience, Azure Kubernetes Survice was difficult to set up, which is why we used Kubernetes on top of VMs. Azure REST API is a bit difficult to use, which made it difficult for us to automate our interactions with Azure. Azure's Web UI does a good job of showing metrics on individual VMs, but it would be great if there was a way to show certain metrics from multiple VMs on one dashboard. For example, hard drive usage on our database VMs. Read full review The user interface and configurability of that interface lack a lot of flexibility and modern tools. There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM. Management of audit and content history needs to be modernized and made more dynamic and sustainable. Read full review Likelihood to Renew Moving to Azure was and still is an organizational strategy and not simply changing vendors. Our product roadmap revolved around Azure as we are in the business of humanitarian relief and Azure and Microsoft play an important part in quickly and efficiently serving all of the world. Migration and investment in Azure should be considered as an overall strategy of an organization and communicated companywide.
Read full review The staff is comfortable with it and I doubt they'd change at this point.
Read full review Usability Microsoft Azure's overall usability has been better than expected. Often times vendors promise the world, only to leave you with a run-down town. Not the case with our experience. From an implementation perspective, all went perfect, and from the user-facing experience we have had no technical issues, just some learning curve issues that are more about "why" than "how"
Read full review The interface is easy to understand and learn quickly.
Read full review Reliability and Availability It has proven to be unreliable in our production environment and services become unavailable without proper notification to system administrators
Read full review I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Read full review Performance I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either. Read full review Support Rating Support is easy with all the knowledge base articles available for free on the web. Plus, if you have a preferred status you can leverage their concierge support to get rapid response. Sometimes they’ll bounce you around a lot to get you to the right person, but they are quite responsive (especially when you are paying for the service). Many of the older Microsoft skills are also transferable from old-school on-prem to Azure-based virtual interfaces.
Read full review OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Read full review Implementation Rating As I have mentioned before the issue with my Oracle Mismatch Version issues that have put a delay on moving one of my platforms will justify my 7 rating.
Read full review No, it's pretty easy to implement and use.
Read full review Alternatives Considered As I continue to evaluate the "big three" cloud providers for our clients, I make the following distinctions, though this gap continues to close. AWS is more granular, and inherently powerful in the configuration options compared to [Microsoft] Azure. It is a "developer" platform for cloud. However, Azure PowerShell is helping close this gap. Google Cloud is the leading containerization platform, largely thanks to it building kubernetes from the ground up. Azure containerization is getting better at having the same storage/deployment options.
Read full review Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
Read full review Return on Investment Brings down Capex to customers. Some of the built-in security features of DDoS Basic protection that comes with VNET on Azure or even WAF on AGW brings huge advantages to customers. Hybrid benefits for those who have software assurance can save even more costs by moving to Azure. Read full review With OpenText Content Suite, we can easily keep documents safe Document collaboration is easy with OpenText We can easily handle invoicing and automation thanks to features such as content capture and imaging. With OpenText Content Suite, there is better file sync and archiving Read full review ScreenShots