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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Business Central

    Score8 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Outreach

    Score8.2 out of 10
    N/AOutreach is an agentic AI platform for revenue teams that infuses purpose-built agents, conversation intelligence, and assistive insights to power use cases across revenue motions, from new logo prospecting to expansions, deal acceleration, driving retention, and forecasting.N/A
    Pricing
    Microsoft Dynamics 365 Business CentralOutreach
    Editions & Modules
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Business CentralOutreach
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 Business CentralOutreach
    Considered Both Products
    Microsoft
    No answer on this topic
    Outreach
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    96%
    Would buy again
    86 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    97%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    94%
    Happy with the feature set
    85 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    100%
    Lived up to sales and marketing promises
    61 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    9 Answers
    88%
    Implementation went as expected
    44 Answers
    Features
    Microsoft Dynamics 365 Business CentralOutreach
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    6.6
    11 Ratings
    13% below category average
    Outreach
    -
    Ratings
    Pay calculation6.211 Ratings00 Ratings
    Benefit plan administration6.39 Ratings00 Ratings
    Direct deposit files6.610 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    25 Ratings
    6% above category average
    Outreach
    -
    Ratings
    API for custom integration8.124 Ratings00 Ratings
    Plug-ins7.922 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    29 Ratings
    0% above category average
    Outreach
    -
    Ratings
    Single sign-on capability8.425 Ratings00 Ratings
    Role-based user permissions8.328 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    11% above category average
    Outreach
    -
    Ratings
    Dashboards8.326 Ratings00 Ratings
    Standard reports8.530 Ratings00 Ratings
    Custom reports8.629 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    8% above category average
    Outreach
    -
    Ratings
    Accounts payable8.429 Ratings00 Ratings
    Accounts receivable8.328 Ratings00 Ratings
    Global Financial Support8.517 Ratings00 Ratings
    Primary and Secondary Ledgers8.416 Ratings00 Ratings
    Journals and Reconciliations8.919 Ratings00 Ratings
    Configurable Accounting7.119 Ratings00 Ratings
    Standardized Processes8.720 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.5
    26 Ratings
    6% above category average
    Outreach
    -
    Ratings
    Inventory tracking8.426 Ratings00 Ratings
    Automatic reordering7.618 Ratings00 Ratings
    Location management8.222 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    28 Ratings
    1% above category average
    Outreach
    -
    Ratings
    Pricing8.225 Ratings00 Ratings
    Order entry8.925 Ratings00 Ratings
    Credit card processing7.517 Ratings00 Ratings
    Cost of goods sold8.422 Ratings00 Ratings
    Order Orchestration8.213 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.2
    20 Ratings
    8% above category average
    Outreach
    -
    Ratings
    Billing Management8.518 Ratings00 Ratings
    Cash and Asset Management8.619 Ratings00 Ratings
    Travel & Expense Management7.614 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.216 Ratings00 Ratings
    Period Close8.219 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    14% above category average
    Outreach
    -
    Ratings
    Budgeting and Forecasting10.08 Ratings00 Ratings
    Project Costing10.07 Ratings00 Ratings
    Cost Capture10.08 Ratings00 Ratings
    Capital Project Management8.05 Ratings00 Ratings
    Customer Contract Compliance10.06 Ratings00 Ratings
    Project Revenue Recognition8.04 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    7.6
    11 Ratings
    7% above category average
    Outreach
    -
    Ratings
    Project Planning and Scheduling7.510 Ratings00 Ratings
    Task Insight for Project Managers7.110 Ratings00 Ratings
    Project Mobile Functionality7.19 Ratings00 Ratings
    Definable Resource Pools6.910 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.9
    8 Ratings
    17% above category average
    Outreach
    -
    Ratings
    Award Lifecycle Management6.78 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    7.9
    16 Ratings
    10% above category average
    Outreach
    -
    Ratings
    Bids Analyzed and Compared7.410 Ratings00 Ratings
    Contract Authoring7.210 Ratings00 Ratings
    Contract Repository7.510 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.114 Ratings00 Ratings
    Supplier Management7.613 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.3
    12 Ratings
    21% above category average
    Outreach
    -
    Ratings
    Risk Repository7.211 Ratings00 Ratings
    Control Management7.411 Ratings00 Ratings
    Control Efficiency Assessments6.711 Ratings00 Ratings
    Issue Detection7.511 Ratings00 Ratings
    Remediation and Certification7.59 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    7.7
    10 Ratings
    9% above category average
    Outreach
    -
    Ratings
    Transportation Planning and Optimization7.88 Ratings00 Ratings
    Transportation Execution Management7.58 Ratings00 Ratings
    Trade and Customs Management7.98 Ratings00 Ratings
    Fulfillment Management7.410 Ratings00 Ratings
    Warehouse Workforce Management9.27 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    10 Ratings
    7% above category average
    Outreach
    -
    Ratings
    Production Process Design9.27 Ratings00 Ratings
    Production Management8.88 Ratings00 Ratings
    Configuration Management7.17 Ratings00 Ratings
    Work Execution9.27 Ratings00 Ratings
    Manufacturing Costs7.310 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    7.4
    12 Ratings
    1% above category average
    Outreach
    -
    Ratings
    Forecasting6.412 Ratings00 Ratings
    Inventory Planning7.212 Ratings00 Ratings
    Performance Monitoring6.912 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 Business Central and Outreach
    Feature
    Microsoft Dynamics 365 Business Central
    8.8
    9 Ratings
    18% above category average
    Outreach
    -
    Ratings
    Proposal Management7.18 Ratings00 Ratings
    Product Master Data Management7.78 Ratings00 Ratings
    Best Alternatives
    Microsoft Dynamics 365 Business CentralOutreach
    Small Businesses
    Zoho One
    Score9.1 out of 10
    HubSpot Sales Hub
    Score8.8 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Mixmax
    Score9.8 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Groove (legacy product)
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 Business CentralOutreach
    Likelihood to Recommend
    8.6
    (31 ratings)
    8.5
    (263 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.5
    (11 ratings)
    Usability
    8.9
    (11 ratings)
    8.4
    (213 ratings)
    Availability
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    9.5
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.5
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.4
    (62 ratings)
    User Testimonials
    Microsoft Dynamics 365 Business CentralOutreach
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    Outreach
    Outreach is very useful for all aspects of work organization. I can keep my tasks organized and complete them quickly and efficiently. I'd like to see an app-based tracking feature to keep my tasks up-to-date with reminders, which would make things much more efficient and eliminate the need to constantly check the website. Outreach es muy útil en todo lo que refiere a organización de trabajo, puedo mantener un orden de actividades y me permite completarlas de manera ágil y rápida. Quisiera un seguimiento desde aplicativo para tener siempre al dia las tareas con recordatorios lo que haría mucho más eficiente y así no ingresar todo el tiempo a la pagina This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
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    Pros
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Outreach
    • Outreach is great at managing my data to day tasks and reminders for next steps with prospects
    • The click to dial works great from Salesforce, and I love the integration with Salesforce where I can upload contacts into Outreach to start a sequence
    • Outreach Kaia is perfect to capture calls and search provide actionable next steps. I also like going in and listening to other reps calls
    • I like the overview section for reports where I can see how I am doing compared to my peers. Especially on all metrics
    • The accounts tab is great to see at a glance which accounts have had the most engagement
    Incentivized
    Read full review
    Cons
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    Outreach
    • The Salesforce-to-Outreach connection can be weak if a record is converted; Outreach holds onto stake values.
    • Outreach can be hard for new hires to grasp, ongoing training in platform would help.
    • Customization in report views from Salesforce into outreach could be enhanced.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Outreach
    It's a strong tool that helps our sales development team manage a large number of qualified leads. The sequence framework ensures that every lead receives enough contact attempts that we have confidence that we're not abandoning our prospecting too early without the overhead of managing those activities manually.
    Incentivized
    Read full review
    Usability
    Microsoft
    Ever since we deployed it, it has been a one-stop-shop for our organization. Everything we do has been through it, and we do not need to use other vendors to access student records, accounts receivable, procurement records, grades, transcripts, and report cards... they are all in one interface, which has been a solid plus for our organization.
    Incentivized
    Read full review
    Outreach
    It's not as simple as it used to be -- getting pretty bloated, and I'm not a fan of the UI. I think it could be a far more usable product (and indeed, at one point it was) if the most important things for a seller were the most prominent. Take cold emailing, for example: the window where messages are being composed is tiny, and it's frustrating to use—maybe that's just me, though.
    Incentivized
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    Reliability and Availability
    Microsoft
    No answers on this topic
    Outreach
    In our years as Outreach customers, I can count the number of outages we've experienced on one hand. Generally, outages have been very brief and have not completely frozen our access to the platform. Scheduled maintenance is always proactive communicated and the hours never interfere with standard business hours or scheduled sequences.
    Incentivized
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    Performance
    Microsoft
    No answers on this topic
    Outreach
    Outreach's performance overall is very high quality. Pages load right away. Occasionally it might take a minute to generate a report, but not any slower than in other platforms I've used. Outreach is integrated into many of our other tools and seems to be a very clean integration. Everything runs very quickly.
    Incentivized
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    Support Rating
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    Outreach
    There is almost zero customer support. What they do offer is a live chat feature which is active during "normal" business hours which is nice for instant inquiries if someone is available. However, you do not have a dedicated representative to address questions or concerns and their billing process is confusing and messy without any support.
    Incentivized
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    In-Person Training
    Microsoft
    No answers on this topic
    Outreach
    We were trained in person and it was very easy to understand. And if we missed any pointers there was more training given to us. So i always like this tool. The drafts were also prepared for us to sync outreach with our devices so it was straightforward. Highly recommend
    Incentivized
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    Online Training
    Microsoft
    No answers on this topic
    Outreach
    Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Outreach
    I expected more assistance in connecting Outreach with Salesforce. We have a basic connection, but many fields were left without a sync. We can apparently sync data without adding the app into Salesforce, but believe we could get more functionality with a better integration. The basics of setting up our sequences and using Outreac to run them was was fine.
    Incentivized
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    Alternatives Considered
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
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    Outreach
    They're not direct competitors, but they share many of the same functionalities. Gong has a greater focus on spoken communications, such as calls and demos, rather than emails. I think Gong also has stronger AI capabilities at the moment. However, I don't believe so, Gong would be ideal for prospecting and mass outreach, as Outreach is. Outreach is more suitable for exploration and outbound communications management, whereas Gong is better suited for deal and pipeline management and analysis.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Outreach
    As a business of 100+ people, we are on the smaller side. We took it on when we were 50 people overall with 15 sellers. We are now double that it has scaled brilliantly. We would completely trust the system to scale with us if we doubled in size
    Incentivized
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    Return on Investment
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
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    Outreach
    • Increase in meetings booked
    • Increase in call metrics as it is easy to make more calls using Outreach features. Basically cutting down admin work time before the call.
    • Prospect journey and experience has been a positive flowing through a set amount of emails and calls rather than just being blasted with random emails. Helps BDRS stay focused on more important parts of the job.
    Incentivized
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    ScreenShots

    Outreach Screenshots

    Screenshot of Outreach’s pipeline management capabilities, which help sales and revenue operations leaders assess pipeline quantity, quality, and maturity. Built-in win modeling helps leaders spot risk early for every team and seller to ensure there is enough coverage to deliver on their goals.Screenshot of Kaia, Outreach’s conversation intelligence solution, used to automatically take notes, flag action items, summarize meetings, and receive in-the-moment product and competitive information so you can nail every sales meeting.Screenshot of Outreach Research Agent, which automatically uncovers targeting signals from conversations, engagements, and public sources to drive your account strategy and ensure every touchpoint is timely, relevant, and focused on the right accounts.Screenshot of the Revenue Agent, which helps sales leaders optimize team efficiency, generate more conversations and improve pipeline predictability.Screenshot of the Outreach Deal Agent, which eliminates the burden of manual updates by surfacing AI-recommended changes to opportunity fields. AI deal management helps maintain pipeline health while keeping reps focused and sales teams aligned.Screenshot of the Personalization Agent, used to turn research and buyer context into simple, effective messages that convert, then deliver messaging that resonates across every channel.