Outreach helps enablement
June 21, 2023
Outreach helps enablement
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Kaia (Knowledge AI Assistant)
Overall Satisfaction with Outreach
We use Outreach in my organization for the sales and marketing teams. Outreach helps us to automate a lot of our processes when reaching out to prospects. We also use it to help monitor our customer interactions, and it can help tell us when we need to follow up with someone.
- captures conversations
- helps prioritize your day
- keeps track of the prospects engagement
- it can be difficult to adjust if you want to prioritize things differently than the software
- some of the graphs can be difficult to understand
- the integration with SalesForce can be clunky sometimes
- sales enablement
- monitoring customer conversations
- daily organization
- less time spent on non essential tasks
- helps transcribe meetings automatically which is great for checking against your notes
- occasionally it gets buggy and you have to restart
Outreach is just as good as their competitors and from what I understand is much cheaper than some of them. I wasn't part of the buying process, but it seemed to happen pretty quickly so the decision makers in my company must have been impressed enough to make the decision to go with them.
Do you think Outreach delivers good value for the price?
Yes
Are you happy with Outreach's feature set?
Yes
Did Outreach live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Outreach go as expected?
I wasn't involved with the implementation phase
Would you buy Outreach again?
Yes