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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    PeopleFluent

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    PeopleFluent includes modules for recruiting, performance management, compensation, learning, succession, and vendor management, as well as workforce planning and diversity. These modules can be purchased separately or bundled, and integrate with other HR systems.N/A
    Pricing
    Microsoft Dynamics 365PeopleFluent
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365PeopleFluent
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365PeopleFluent
    Considered Both Products
    Microsoft
    No answer on this topic
    PeopleFluent
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    No answers on this topic
    Features
    Microsoft Dynamics 365PeopleFluent
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    PeopleFluent
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    PeopleFluent
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    PeopleFluent
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    PeopleFluent
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    PeopleFluent
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.873 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    PeopleFluent
    -
    Ratings
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    PeopleFluent
    -
    Ratings
    Single sign-on capability8.869 Ratings00 Ratings
    Role-based user permissions8.770 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    PeopleFluent
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    PeopleFluent
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    PeopleFluent
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    PeopleFluent
    8.0
    11 Ratings
    10% above category average
    New hire portal00 Ratings7.07 Ratings
    Manager tracking tools00 Ratings9.011 Ratings
    Compliance tracking and reporting00 Ratings8.08 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    PeopleFluent
    8.2
    11 Ratings
    11% above category average
    Corporate goal setting00 Ratings9.07 Ratings
    Subordinate goal setting00 Ratings9.06 Ratings
    Individual goal setting00 Ratings9.09 Ratings
    Line-of sight-visibility00 Ratings7.09 Ratings
    Performance tracking00 Ratings7.09 Ratings
    Performance Management
    Comparison of Performance Management features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    PeopleFluent
    6.5
    11 Ratings
    5% below category average
    Performance plans00 Ratings7.07 Ratings
    Plan weighting00 Ratings4.06 Ratings
    Manager note taking00 Ratings7.04 Ratings
    Performance improvement plans00 Ratings7.05 Ratings
    Review status tracking00 Ratings7.07 Ratings
    Rater nomination workflow00 Ratings7.05 Ratings
    Review reminders00 Ratings7.05 Ratings
    Workflow restrictions00 Ratings5.06 Ratings
    Multiple review frequency00 Ratings7.07 Ratings
    Reporting00 Ratings7.08 Ratings
    Succession Planning
    Comparison of Succession Planning features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    PeopleFluent
    6.3
    8 Ratings
    7% below category average
    Create succession plans/pools00 Ratings7.05 Ratings
    Candidate ranking00 Ratings6.05 Ratings
    Candidate search00 Ratings6.08 Ratings
    Candidate development00 Ratings6.06 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    PeopleFluent
    9.5
    8 Ratings
    29% above category average
    Job Requisition Management00 Ratings10.06 Ratings
    Company Website Posting00 Ratings10.06 Ratings
    Publish to Social Media00 Ratings10.03 Ratings
    Job Search Site Posting00 Ratings10.05 Ratings
    Customized Application Form00 Ratings10.06 Ratings
    Resume Management00 Ratings9.05 Ratings
    Duplicate Candidate Prevention00 Ratings6.05 Ratings
    Candidate Search00 Ratings9.05 Ratings
    Applicant Tracking00 Ratings10.06 Ratings
    Collaboration00 Ratings10.04 Ratings
    Task Creation and Delegation00 Ratings10.03 Ratings
    Email Templates00 Ratings10.05 Ratings
    User Permissions00 Ratings9.06 Ratings
    Notifications and Alerts00 Ratings9.06 Ratings
    Reporting00 Ratings10.05 Ratings
    Learning Management
    Comparison of Learning Management features of Microsoft Dynamics 365 and PeopleFluent
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    PeopleFluent
    5.8
    2 Ratings
    19% below category average
    Course catalog or library00 Ratings6.01 Ratings
    Player/Portal00 Ratings8.01 Ratings
    Learning content00 Ratings8.01 Ratings
    Mobile friendly00 Ratings5.01 Ratings
    Assignments00 Ratings5.02 Ratings
    Compliance management00 Ratings5.02 Ratings
    Learning administration00 Ratings5.02 Ratings
    Learning reporting & analytics00 Ratings5.01 Ratings
    Social learning00 Ratings5.01 Ratings
    Best Alternatives
    Microsoft Dynamics 365PeopleFluent
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    SumTotal (legacy)
    Score7.9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Cornerstone Galaxy
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365PeopleFluent
    Likelihood to Recommend
    7.9
    (104 ratings)
    8.8
    (31 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    9.0
    (13 ratings)
    Usability
    7.8
    (34 ratings)
    7.5
    (3 ratings)
    Support Rating
    8.0
    (11 ratings)
    8.5
    (4 ratings)
    Online Training
    7.5
    (2 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics 365PeopleFluent
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    PeopleFluent
    PeopleFluent has eliminated the use of paper reviews. It is also eliminated the use of scanning, emailing or interoffice mail. It is a great tool for communication and I highly recommend it. However, in some ways, the product can be improved. Some processes are tied to each other and could function in tandem. For example, while completing the self-review, the employee has to capture multi-raters. If self-review is submitted without listing multi-rater names then multi-rater review has to be captured separately on paper. In my opinion, these two processes can be different. Multi-raters should be added/removed/modified after submitting self-review.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
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    PeopleFluent
    • It was very easy to go through resumes, choose the people you wanted to interview and set up the interviews.
    • It is great at keeping track of people that have come through hiring process in the past so you do not waste time on those that have already been declined or are sent in by multiple vendors.
    • The handling of time sheets and expense reports is very easy to manage.
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    PeopleFluent
    • The interface is a little confusing. I'm not sure if it's something that can be fixed in implementations, or if it's inherent to PeopleFluent, but there are almost too many tabs asking for too much information. A lot of it can be repetitive as well.
    • Changing your password/resetting your password seems to be nightmarish. It requires an organization ID as well as security questions, and forces you to reset your password far too often. I really dislike that feature.
    • Honestly, PeopleFluent itself looks pretty outdated. I feel as though the entire application really needs a facelift to be more current.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    PeopleFluent
    PeopleFluent continues to develop an already high quality product and works to continually improve the user experience. The different modules integrate well, and the administrative functions are easy to understand and perform resulting in less time spent with KTLO functions. They provide world class customer service and work hard to keep you engaged as a customer.
    Read full review
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
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    PeopleFluent
    PeopleFluent seems to have all the functionality one would need, but it can be a bit overwhelming. Depending on the client implementation, it can be downright confusing and not intuitive. My 6 rating comes from the fact that it seems like the system can be configured to actually be confusing and not make sense. I think a VMS should be set up not to allow a customer to configure it in such a way as to not really work, or to allow users to circumvent steps. I also really don't like the "organization key" that needs to be entered every time you log in. Why is a login and password good enough for 99% of the systems out there, but PeopleFluent requires an extra field?
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
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    PeopleFluent
    I would rate this ATS system a 9 as there's some room for improvement as mentioned prior. I really love the design and its functionality buttons and the way I can integrate it with other systems. I would really love to see a more detailed reporting metrics long with super candidate filters when searching profiles.
    Incentivized
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    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    PeopleFluent
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
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    PeopleFluent
    Its great, its very versatile and stacks up very well against the competition. In terms of usability and ease of use, anyone can quickly learn how to use PeopleFluent. Again, the faults against the system would be when a client who is running the tool customizes it to their liking. Not to mention it's a very popular tool that i have had the pleasure of working in twice now with two different organizations.
    Incentivized
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    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    PeopleFluent
    No answers on this topic
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    PeopleFluent
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
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    PeopleFluent
    • I do believe that goal setting and the workflow of following up, going through the process yearly is as good as you make it. If you set good goals, or help your team make good goals then the experience can go well. Otherwise it's just another thing that an employee is doing to make their manager happy.
    • I am not sure the cost of the product, but if it is really expensive I am not sure that we are getting fully what we should be for what the product offers. Make sure you are using what is offered.
    Incentivized
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    ScreenShots

    PeopleFluent Screenshots

    Screenshot of PeopleFluent Talent Management DashboardScreenshot of Recruiting DashboardScreenshot of Compensation DashboardScreenshot of Performance DashboardScreenshot of Analytics Dashboard