Microsoft Dynamics 365 vs. Rippling

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365
Score 8.0 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Rippling
Score 8.9 out of 10
N/A
Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.
$8
per month per user
Pricing
Microsoft Dynamics 365Rippling
Editions & Modules
No answers on this topic
Recommended
$8.00
starting price per user, per month
Offerings
Pricing Offerings
Microsoft Dynamics 365Rippling
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor additional pricing details visit the Rippling pricing page.
More Pricing Information
Community Pulse
Microsoft Dynamics 365Rippling
Considered Both Products
Microsoft Dynamics 365

No answer on this topic

Rippling
Chose Rippling
I find Rippling more comprehensive and easier to drive (as a non-IT-savvy person).
Features
Microsoft Dynamics 365Rippling
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Microsoft Dynamics 365
7.7
84 Ratings
2% below category average
Rippling
-
Ratings
Customer data management / contact management7.981 Ratings00 Ratings
Workflow management7.980 Ratings00 Ratings
Territory management7.160 Ratings00 Ratings
Opportunity management7.572 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.979 Ratings00 Ratings
Contract management7.961 Ratings00 Ratings
Quote & order management7.458 Ratings00 Ratings
Interaction tracking8.171 Ratings00 Ratings
Channel / partner relationship management7.362 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Microsoft Dynamics 365
8.0
68 Ratings
4% above category average
Rippling
-
Ratings
Case management7.863 Ratings00 Ratings
Call center management7.850 Ratings00 Ratings
Help desk management8.557 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Microsoft Dynamics 365
7.8
78 Ratings
0% above category average
Rippling
-
Ratings
Lead management7.672 Ratings00 Ratings
Email marketing8.171 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
Rippling
-
Ratings
Task management8.171 Ratings00 Ratings
Billing and invoicing management8.054 Ratings00 Ratings
Reporting8.065 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365
7.6
77 Ratings
2% below category average
Rippling
-
Ratings
Forecasting7.667 Ratings00 Ratings
Pipeline visualization7.773 Ratings00 Ratings
Customizable reports7.476 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365
7.7
80 Ratings
0% above category average
Rippling
-
Ratings
Custom fields7.678 Ratings00 Ratings
Custom objects7.572 Ratings00 Ratings
Scripting environment7.956 Ratings00 Ratings
API for custom integration7.861 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365
8.8
75 Ratings
4% above category average
Rippling
-
Ratings
Single sign-on capability8.869 Ratings00 Ratings
Role-based user permissions8.770 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Microsoft Dynamics 365
7.7
44 Ratings
3% above category average
Rippling
-
Ratings
Social data7.843 Ratings00 Ratings
Social engagement7.643 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Microsoft Dynamics 365
7.2
65 Ratings
4% below category average
Rippling
-
Ratings
Marketing automation7.665 Ratings00 Ratings
Compensation management6.834 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Microsoft Dynamics 365
6.8
56 Ratings
11% below category average
Rippling
-
Ratings
Mobile access6.856 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Rippling
9.1
1117 Ratings
11% above category average
Employee demographic data00 Ratings8.9794 Ratings
Employment history00 Ratings8.9820 Ratings
Job profiles and administration00 Ratings9.1933 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings9.2830 Ratings
Organizational charting00 Ratings9.1966 Ratings
Organization and location management00 Ratings9.2860 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings9.0662 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Rippling
9.3
1164 Ratings
13% above category average
Pay calculation00 Ratings9.31048 Ratings
Off-cycle/On-Demand payment00 Ratings9.0735 Ratings
Benefit plan administration00 Ratings9.01017 Ratings
Direct deposit files00 Ratings9.51020 Ratings
Salary revision and increment management00 Ratings9.4787 Ratings
Reimbursement management00 Ratings9.3690 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Rippling
9.3
1044 Ratings
13% above category average
Approval workflow00 Ratings9.41007 Ratings
Balance details00 Ratings9.3960 Ratings
Annual carry-forward and encashment00 Ratings9.3715 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Rippling
9.2
1211 Ratings
12% above category average
View and generate pay and benefit information00 Ratings9.41146 Ratings
Update personal information00 Ratings9.51197 Ratings
View company policy documentation00 Ratings9.4998 Ratings
Employee recognition00 Ratings8.6669 Ratings
View job history00 Ratings9.0859 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Rippling
8.9
518 Ratings
10% above category average
Tracking of all physical assets00 Ratings8.9518 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Rippling
9.0
631 Ratings
18% above category average
Report builder00 Ratings8.8611 Ratings
Pre-built reports00 Ratings9.0577 Ratings
Ability to combine HR data with external data00 Ratings9.2523 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Rippling
9.4
862 Ratings
16% above category average
New hire portal00 Ratings9.5838 Ratings
Manager tracking tools00 Ratings9.3657 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Rippling
9.0
511 Ratings
11% above category average
Corporate goal setting00 Ratings9.1440 Ratings
Individual goal setting00 Ratings8.9470 Ratings
Line-of sight-visibility00 Ratings9.1436 Ratings
Performance tracking00 Ratings8.9466 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Rippling
9.3
588 Ratings
17% above category average
Performance plans00 Ratings9.2519 Ratings
Performance improvement plans00 Ratings9.2492 Ratings
Review status tracking00 Ratings9.2522 Ratings
Review reminders00 Ratings9.4553 Ratings
Multiple review frequency00 Ratings9.3478 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Rippling
9.1
433 Ratings
15% above category average
Create succession plans/pools00 Ratings9.1359 Ratings
Candidate ranking00 Ratings9.2370 Ratings
Candidate search00 Ratings9.2388 Ratings
Candidate development00 Ratings9.0369 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Rippling
9.0
495 Ratings
15% above category average
Job Requisition Management00 Ratings9.0393 Ratings
Company Website Posting00 Ratings9.0377 Ratings
Publish to Social Media00 Ratings9.1334 Ratings
Job Search Site Posting00 Ratings8.9345 Ratings
Duplicate Candidate Prevention00 Ratings9.1344 Ratings
Applicant Tracking00 Ratings8.9379 Ratings
Notifications and Alerts00 Ratings9.0465 Ratings
Best Alternatives
Microsoft Dynamics 365Rippling
Small Businesses
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Score 10.0 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
PeopleStrong
PeopleStrong
Score 10.0 out of 10
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User Ratings
Microsoft Dynamics 365Rippling
Likelihood to Recommend
7.6
(103 ratings)
9.2
(1161 ratings)
Likelihood to Renew
8.0
(20 ratings)
8.9
(20 ratings)
Usability
7.6
(33 ratings)
9.4
(1160 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
8.7
(4 ratings)
Support Rating
8.0
(11 ratings)
9.1
(877 ratings)
In-Person Training
-
(0 ratings)
8.6
(2 ratings)
Online Training
7.5
(2 ratings)
-
(0 ratings)
Implementation Rating
9.2
(4 ratings)
7.8
(9 ratings)
Configurability
-
(0 ratings)
6.9
(3 ratings)
Contract Terms and Pricing Model
3.8
(3 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(2 ratings)
Product Scalability
-
(0 ratings)
9.1
(3 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.6
(2 ratings)
User Testimonials
Microsoft Dynamics 365Rippling
Likelihood to Recommend
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
Rippling
It has a favourites section for commonly used functions. This is perfect for logging in pre-sift and managing my timekeeping. It is easy to view my payslip. It is well-documented and accurate, and it also provides me with an accurate timeline for when to expect my pay to clear. Overall, very easy to use and great interface.
Read full review
Pros
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
Rippling
  • Keeping track of and entering time off and watching time of approvals
  • Providing fast links to access accounts for health/retirement benefits
  • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
Read full review
Cons
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
Read full review
Rippling
  • Rippling could improve their payment days. Currently they make employee payments around the 15th and 30th of the month, but it varies slightly with every month. It would make more sense to do this payment on every other Friday or every other Monday.
Read full review
Likelihood to Renew
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
Rippling
The AI assistant has always been able to direct me to the correct solution to any question i have about Rippling. Payroll is so easy, it takes about 10 minutes to go through the process.
Read full review
Usability
Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
Read full review
Rippling
It's extremely user friendly! I've used some awful UI in tools before, and Rippling is not one of them. It's very clear where certain things can be found, and it's very easy to update/change any information whether it's employee info or a policy. Our implementation was a breeze and getting everyone onboard was as simple as sending an email.
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Reliability and Availability
Microsoft
No answers on this topic
Rippling
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review
Performance
Microsoft
No answers on this topic
Rippling
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
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Support Rating
Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Rippling
I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.
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In-Person Training
Microsoft
No answers on this topic
Rippling
The trainer went slow and and answered our questions.
Read full review
Implementation Rating
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Rippling
It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
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Alternatives Considered
Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
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Rippling
Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.
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Contract Terms and Pricing Model
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Rippling
No answers on this topic
Scalability
Microsoft
No answers on this topic
Rippling
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
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Professional Services
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Rippling
No answers on this topic
Return on Investment
Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
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Rippling
  • It was great to receive money from other country.
  • It was very helpful to use an user friendly platform for my first oversea job.
  • It was great to keep track of the amount of money I've received for the time I was employed overseas.
Read full review
ScreenShots

Rippling Screenshots

Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.