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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Sage 50

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Sage 50cloud Accounting (formerly Sage 50 Accounting) is accounting software designed for small businesses. Sage 50cloud Accounting (formerly Sage 50, and formerly Peachtree) lets businesses invoice customers, pay bills, manage inventory, control costs, and pay employees. The solution includes high-level dashboards and in-depth reports.

    $61.92

    per month per user

    Pricing
    Microsoft Dynamics 365Sage 50
    Editions & Modules
    No answers on this topic
    Sage 50 Pro Accounting
    $61.92
    per month
    Sage 50 Premium Accounting
    $103.92
    per month per user
    Sage 50 Quantum Accounting 3 User
    $177.17
    per month per user
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Sage 50
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Annual billing plans also available for all products.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Sage 50
    Considered Both Products
    Microsoft
    No answer on this topic
    Sage
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    Microsoft Dynamics 365Sage 50
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Sage 50
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Sage 50
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Sage 50
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Sage 50
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Sage 50
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.873 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Sage 50
    6.8
    14 Ratings
    11% below category average
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings7.311 Ratings
    Plug-ins00 Ratings6.313 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Sage 50
    7.8
    29 Ratings
    5% below category average
    Single sign-on capability8.869 Ratings6.924 Ratings
    Role-based user permissions8.770 Ratings8.626 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Sage 50
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Sage 50
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Sage 50
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage 50
    8.5
    19 Ratings
    12% above category average
    Pay calculation00 Ratings8.318 Ratings
    Benefit plan administration00 Ratings8.013 Ratings
    Direct deposit files00 Ratings10.014 Ratings
    Salary revision and increment management00 Ratings8.014 Ratings
    Reimbursement management00 Ratings8.014 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage 50
    8.2
    32 Ratings
    5% above category average
    Dashboards00 Ratings8.430 Ratings
    Standard reports00 Ratings8.932 Ratings
    Custom reports00 Ratings7.231 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage 50
    7.3
    35 Ratings
    4% below category average
    Accounts payable00 Ratings8.934 Ratings
    Accounts receivable00 Ratings8.633 Ratings
    Cash management00 Ratings7.933 Ratings
    Bank reconciliation00 Ratings8.433 Ratings
    Expense management00 Ratings8.531 Ratings
    Time tracking00 Ratings7.115 Ratings
    Fixed asset management00 Ratings7.122 Ratings
    Multi-currency support00 Ratings4.012 Ratings
    Multi-division support00 Ratings5.816 Ratings
    Regulations compliance00 Ratings6.215 Ratings
    Electronic tax filing00 Ratings8.218 Ratings
    Self-service portal00 Ratings5.513 Ratings
    Global Financial Support00 Ratings5.76 Ratings
    Primary and Secondary Ledgers00 Ratings6.89 Ratings
    Intercompany Accounting00 Ratings7.610 Ratings
    Localizations00 Ratings7.58 Ratings
    Journals and Reconciliations00 Ratings8.822 Ratings
    Enterprise Accounting00 Ratings7.69 Ratings
    Configurable Accounting00 Ratings8.111 Ratings
    Centralized Rules Framework00 Ratings6.67 Ratings
    Standardized Processes00 Ratings7.916 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage 50
    8.4
    21 Ratings
    14% above category average
    Inventory tracking00 Ratings8.121 Ratings
    Automatic reordering00 Ratings7.912 Ratings
    Location management00 Ratings8.010 Ratings
    Manufacturing module00 Ratings9.09 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 and Sage 50
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage 50
    7.5
    25 Ratings
    2% above category average
    Pricing00 Ratings8.420 Ratings
    Order entry00 Ratings8.422 Ratings
    Credit card processing00 Ratings7.014 Ratings
    Cost of goods sold00 Ratings7.421 Ratings
    Order Orchestration00 Ratings7.58 Ratings
    End-to-end order visibility00 Ratings6.69 Ratings
    Order exception Resolution00 Ratings7.28 Ratings
    Best Alternatives
    Microsoft Dynamics 365Sage 50
    Small Businesses
    Salesflare
    Score10 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365Sage 50
    Likelihood to Recommend
    7.9
    (104 ratings)
    8.4
    (45 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    9.1
    (14 ratings)
    Usability
    7.8
    (34 ratings)
    8.6
    (15 ratings)
    Support Rating
    8.0
    (11 ratings)
    10.0
    (7 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    9.1
    (5 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    8.2
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics 365Sage 50
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Sage
    Sage 50 Accounts is well-suited for small to medium-sized enterprises, where there is a moderate number of expenses and invoices that need processing, typically by a company with a smaller finance team. Sage 50 is probably less suitable for a large organisation that needs to handle a higher volume of transactions and manage significant stock levels.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Sage
    • We can build "templates" for recurrent charges/invoices. This saves some time and also ensures that we always use the right accounting rubric.
    • A lot of additional information can be filled out such as client information (name, address, ...) which makes the software a little more complete.
    • If you don't need an updated version every year (my case) then the software is not too expensive. The pro version that I'm using was just a little over $300.
    • I really like the banking statement consolidation which allows you to ensure you got the right information registered.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Sage
    • Sage 50 could use some improvement in the Invoicing Module to allow for more flexibility in the design of the Invoice fields. The report customization tools could use some upgrading for easier use.
    • Fixed assets management module needs to be included with unlimited number of fixed assets.
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Sage
    I use this rating simply because I have a thriving Sage 50 consulting practice and will continue to keep my expertise in the product. I have consulted on both Sage 50 and QuickBooks for over 25 years so I have to maintain expertise in the solution as well as accounting and verticals.
    Incentivized
    Read full review
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Sage
    I think Sage 50 is a trusted product and is reliable from a product delivery and support perspective. They have deep domain expertise in the non-profit space and should be a consideration for new non-profit startups or existing non-profits looking to migrate from other platforms. Overall, I believe that Sage 50 does many things well with few limitations.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Sage
    They were very knowledgeable of the product, understood my timeline was limited for a software issue and allowed me to get back to my day to day work. The dial into your computer is great so you can monitor what they are doing and learn some tricks yourself
    Read full review
    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Sage
    We implemented Sage 50 Premium Accounting in house, not using any third party or professional service. It was a relatively trouble free process, but can be tricky. Just read all instructions carefully, especially if you need to load the program on a network with more than one user
    Incentivized
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    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Sage
    As we did the conversion almost 10 years ago it is hard to answer this question. At the time it was the ease of being able to produce both cash and accrual financial statements and reporting that led us to pick Sage
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Sage
    No answers on this topic
    Scalability
    Microsoft
    No answers on this topic
    Sage
    I define scalable from two perspectives; 1) the scalability to handle more bookkeepers/accountants using the product, and 2) the scalability to handle increasing customer/vendor/employee and transactional data. Sage 50 does a good job on both fronts. From the single users operating a micro-business accounting for customer invoices and bill payments only, to the multi-staff, multi-location, multi-departmental complex transactional operation. Although Sage 50 is quite expensive for that smallest user, it is quite inexpensive for the larger business entity. So, for the new enterprise expecting rapid growth, Sage 50 is the application of choice.
    Read full review
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Sage
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
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    Sage
    • Sage definitely needs to do a better job with customer service. I have had to use them only a handful of times and it was not a great experience but not the worse I've seen. They didn't make us a priority and I felt that they didn't have a sense of urgency. They did address my lack of satisfaction and I can see that they are at least aware of the issues and they are trying to correct them.
    • Sage is exactly what we need in my current organization and I wouldn't change it for another system. I have used quite a few in my lifetime and I would say that it fits our needs.
    Read full review
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