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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Sage HRMS

    Score9.8 out of 10
    N/ASage HRMS is an HR management solution that integrates payroll, benefits, recruiting, employee self-service, and analytics capabilities.N/A
    Pricing
    Microsoft Dynamics 365Sage HRMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Sage HRMS
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Sage HRMS
    Considered Both Products
    Microsoft
    No answer on this topic
    Sage
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    No answers on this topic
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    No answers on this topic
    Features
    Microsoft Dynamics 365Sage HRMS
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Sage HRMS
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Sage HRMS
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Sage HRMS
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Sage HRMS
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Sage HRMS
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.873 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Sage HRMS
    -
    Ratings
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Sage HRMS
    -
    Ratings
    Single sign-on capability8.869 Ratings00 Ratings
    Role-based user permissions8.770 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Sage HRMS
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Sage HRMS
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Sage HRMS
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage HRMS
    5.5
    9 Ratings
    39% below category average
    Employee demographic data00 Ratings8.08 Ratings
    Employment history00 Ratings8.09 Ratings
    Job profiles and administration00 Ratings1.39 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.99 Ratings
    Organizational charting00 Ratings6.04 Ratings
    Organization and location management00 Ratings6.06 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings1.27 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage HRMS
    4.8
    7 Ratings
    52% below category average
    Pay calculation00 Ratings6.17 Ratings
    Support for external payroll vendors00 Ratings4.04 Ratings
    Off-cycle/On-Demand payment00 Ratings6.92 Ratings
    Benefit plan administration00 Ratings2.16 Ratings
    Direct deposit files00 Ratings8.07 Ratings
    Salary revision and increment management00 Ratings3.06 Ratings
    Reimbursement management00 Ratings3.27 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage HRMS
    1.2
    7 Ratings
    149% below category average
    Approval workflow00 Ratings1.26 Ratings
    Balance details00 Ratings1.27 Ratings
    Annual carry-forward and encashment00 Ratings1.06 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage HRMS
    3.9
    8 Ratings
    72% below category average
    View and generate pay and benefit information00 Ratings4.18 Ratings
    Update personal information00 Ratings4.27 Ratings
    View company policy documentation00 Ratings1.16 Ratings
    Employee recognition00 Ratings6.04 Ratings
    View job history00 Ratings4.05 Ratings
    Asset Management
    Comparison of Asset Management features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage HRMS
    7.0
    2 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.02 Ratings
    HR Reporting
    Comparison of HR Reporting features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage HRMS
    3.7
    8 Ratings
    69% below category average
    Report builder00 Ratings2.07 Ratings
    Pre-built reports00 Ratings1.28 Ratings
    Ability to combine HR data with external data00 Ratings8.06 Ratings
    Onboarding
    Comparison of Onboarding features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage HRMS
    7.0
    4 Ratings
    14% below category average
    New hire portal00 Ratings7.04 Ratings
    Manager tracking tools00 Ratings7.03 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage HRMS
    7.3
    2 Ratings
    11% below category average
    Corporate goal setting00 Ratings8.01 Ratings
    Individual goal setting00 Ratings7.02 Ratings
    Line-of sight-visibility00 Ratings8.01 Ratings
    Performance tracking00 Ratings6.02 Ratings
    Performance Management
    Comparison of Performance Management features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage HRMS
    7.8
    5 Ratings
    2% below category average
    Performance plans00 Ratings9.03 Ratings
    Performance improvement plans00 Ratings8.03 Ratings
    Review status tracking00 Ratings7.03 Ratings
    Review reminders00 Ratings8.04 Ratings
    Multiple review frequency00 Ratings7.03 Ratings
    Succession Planning
    Comparison of Succession Planning features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage HRMS
    8.5
    1 Ratings
    7% above category average
    Create succession plans/pools00 Ratings9.01 Ratings
    Candidate ranking00 Ratings8.01 Ratings
    Candidate search00 Ratings8.01 Ratings
    Candidate development00 Ratings9.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Microsoft Dynamics 365 and Sage HRMS
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Sage HRMS
    7.6
    3 Ratings
    4% below category average
    Job Requisition Management00 Ratings5.02 Ratings
    Company Website Posting00 Ratings7.23 Ratings
    Publish to Social Media00 Ratings9.01 Ratings
    Job Search Site Posting00 Ratings7.01 Ratings
    Duplicate Candidate Prevention00 Ratings8.01 Ratings
    Applicant Tracking00 Ratings8.02 Ratings
    Notifications and Alerts00 Ratings9.01 Ratings
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    Microsoft Dynamics 365Sage HRMS
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    Score9.7 out of 10
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    Score8.6 out of 10
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    Score8.9 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365Sage HRMS
    Likelihood to Recommend
    7.9
    (104 ratings)
    1.2
    (10 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    8.0
    (1 ratings)
    Usability
    7.8
    (34 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (11 ratings)
    -
    (0 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics 365Sage HRMS
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Sage
    Sage HRMS is a software that fits in all organizations whether small or large and this makes it the most suitable HR solution as it will help you manage your workforce even if it may appear small. The software has analytics and reporting tools that are applicable in performance management where you will use them in assessing the productivity of your employees and plan on how to improve further as a workforce. It further helps in employee on-boarding, payroll management, and talent management
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Sage
    • Ability to see history (like job history) easily at a glance.
    • Ability to make changes easily.
    • Organizing info in the employee record.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Sage
    • We changed our chart of accounts. The system does not allow you to change the numbering format, so we had to start over with new databases.
    • The tax return portion of the software does not file local taxes. We would definitely like to see this functionality in the future.
    • The payroll piece does not handle complicated move up and move downs for union pay. This could definitely be improved upon.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Sage
    I do not work with this software anymore, and I am not involved with the renewal of it. However, if I were, I would still suggest using it unless something better was introduced
    Incentivized
    Read full review
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Sage
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Sage
    Sage HRMS was very cost effective for a non-profit. It does all that we needed as a company and more. It also allows us to handle payroll ourselves instead of outsourcing [it].
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Sage
    No answers on this topic
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Sage
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    Sage
    • there can be a high ROI when processing payroll in house compared to outsourced. Not to mention the flexibility you gain.
    Incentivized
    Read full review
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