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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Teamcenter

    Score9.4 out of 10
    N/ATeamcenter is a product lifecycle management system designed to help organizations integrate and standardize product development processes across functional silos.N/A
    Pricing
    Microsoft Dynamics 365Teamcenter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Teamcenter
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Teamcenter
    Considered Both Products
    Microsoft
    No answer on this topic
    Siemens AG
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    93%
    Would buy again
    91 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    93%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    94%
    Happy with the feature set
    92 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    79%
    Lived up to sales and marketing promises
    50 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    78%
    Implementation went as expected
    60 Answers
    Features
    Microsoft Dynamics 365Teamcenter
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Teamcenter
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Teamcenter
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Teamcenter
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Teamcenter
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Teamcenter
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Teamcenter
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Teamcenter
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Teamcenter
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Teamcenter
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Teamcenter
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.873 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Teamcenter
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Teamcenter
    -
    Ratings
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Teamcenter
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Teamcenter
    -
    Ratings
    Single sign-on capability8.869 Ratings00 Ratings
    Role-based user permissions8.770 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Teamcenter
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Teamcenter
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Teamcenter
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Teamcenter
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Teamcenter
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Teamcenter
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    Best Alternatives
    Microsoft Dynamics 365Teamcenter
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Arena PLM and QMS
    Score8.5 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    SAP Integrated Product Development
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365Teamcenter
    Likelihood to Recommend
    7.9
    (104 ratings)
    9.8
    (108 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    10.0
    (12 ratings)
    Usability
    7.8
    (34 ratings)
    8.5
    (5 ratings)
    Support Rating
    8.0
    (11 ratings)
    8.0
    (17 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    8.0
    (3 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (23 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics 365Teamcenter
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
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    Siemens AG
    Teamcenter is perfect for working in large-scale projects related to manufacturing and engineering where collaboration and management of data are crucial. It is evident where the complexity of the products is high such as in automobile and aerospace industries. Some of its features may seem too elaborate for the small business with a less complex process and therefore too expensive. It is less useful in organizations that do not have complex PLM needs or have less IT capacity to implement the system.
    Incentivized
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    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
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    Siemens AG
    • Teamcenter is a great PLM tool that allows collaboration between our teams, it’s possible to create a variety of teams that can all collaborate in one environment and share relevant information, I like that all the data can be integrated into the application so that it’s more organized and structured.
    • When working with Teamcenter, the roles can be properly distributed so it’s easy to see all the workflows and things that need to be done.
    • The interface is very nice and you can work through it if you don’t know some features. I like how well-integrated everything is and how easy it is to use and implement into your daily work routine.
    • One of my favorite aspects of Teamcenter is its reporting tools, they are definitely some of the best tools I have tried, allowing me to integrate data from different places into the platform and analyze it in different ways. Analyzing a variety of key metrics is possible and helps us have better results in our sales.
    Incentivized
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    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
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    Siemens AG
    • Projects tab, easier way to manage smart folders.
    • Where use/referenced reports -> build in to show in excel, not im impact analysis only.
    • Build-in change management - it would be good to have one template to be used in the automotive industry.
    • Cheaper manufacturing licenses.
    Incentivized
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    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Siemens AG
    Because of our current customer needs, we will most likely maintain use of Siemens PLM products for some time. Aside from the initial software cost, we pay for yearly maintenance. Maintaining our yearly maintenance licensing with Siemens, we receive access to all of the latest software releases, as well as premier technical support
    Incentivized
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    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
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    Siemens AG
    As previously mentioned, due to the intense amount of features and modules present in the software, the usability of the software suffers greatly. Many of the features are not used in our context, and many of the modules are not purchased, but the options are still present on the interface leading to a lot of clutter, much of which is never used. The interfaces suffer from a lack of design and tend to feel like a conglomerate of Windows 98 elements.
    Incentivized
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    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
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    Siemens AG
    In the time that we have used Teamcenter we have received a good response from the support team, they have great customer service, we have solved the problems that have arisen very quickly, and they are attentive and answer us if we have any questions.
    Incentivized
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    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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    Siemens AG
    Demo assembly
    Incentivized
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    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
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    Siemens AG
    Earlier, some of the companies acquired by my organization were using PTC Windchill, but the overall stability, user experience and depth of functionality which are provided by Teamcenter doesn't match with any other PLM software and thus, all the acquired companies which were earlier using PTC Windchill has now slowly started into moving towards Teamcenter.
    Incentivized
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    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Siemens AG
    No answers on this topic
    Scalability
    Microsoft
    No answers on this topic
    Siemens AG
    Teamcenter is easily on the best scalable solution. The single source of product information allows us to collaborate more effectively on the product lifecycle. Also, being a cloud solution, it is pretty straightforward to scale as the maintenance required is quite low . In addition, the overall cost is also easily manageable for businesses like ours.
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    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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    Siemens AG
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
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    Siemens AG
    • Definitely, it has a very positive impact so to speak. What we are trying to do through our program, we are utilizing the full capacity of Teamcenter to produce one structure in an effective way. So before we implement this activity, the user has to prepare 10 to 15 structures to reach to our best possible data that can be set across the systems. But now with the complete capability of Teamcenter, we are able to do all these things into one structure itself and then let the system do all the automation or the things that users do not have to concentrate on. All of the automations are done behind the systems and then it is improving not only the efficiency of the end user, but also making a standardized way in order to proceed and transfer the data holistically towards other systems like SAP.
    Incentivized
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    ScreenShots

    Teamcenter Screenshots

    Screenshot of Active Workspace, the User Interface (UI) to drive Teamcenter. With no install required, it is a visual UI to navigate through products and processes, with tooltips to guide users along the way.Screenshot of BOM configuration, in Teamcenter. With flexibility in how a BOM is managed and defined, it can provide an up-to-date source of information that eliminates the need for standalone spreadsheets and systems. Teamcenter X provides a flexible BOM management strategy that enables a single, accurate product definition for all who interact with the BOM.Screenshot of Teamcenter X search and analytics capabilities provides a streamlined product lifecycle management (PLM) search experience to help quickly find data. Teamcenter X visually presents search results in logical groups so users can drill down through product structures and relationships.Screenshot of Product design intent can be communicated, and product data visualized, in their entirety using 2D and 3D visualization and markup capabilities. The user can also visualize and interrogate Product Manufacturing Information (PMI).Screenshot of documents are managed in conjunction with product development, with integrated PDF for viewing and markup.