What users are saying about
199 Ratings
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Score 7.6 out of 100
6 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Microsoft Dynamics GP

A large company where users have one function- for instance, where someone only receives or works in payables. That minimizes the number of windows they need. A smaller company where one user does multiple functions will require a lot more training and user knowledge to navigate, and it makes it harder to secure users. You also have to understand that GP started life as Great Plains, designed for accountants. The other modules were added on after Microsoft bought Great Plains, which means that modules like Manufacturing are red-headed step children with much smaller support ecosystems. So, if you're starting fresh, you may want to look at something built for the mobile world. D365 and Business Central are a lot more money, buggy, and hard to customize and essentially still vaporware. Microsoft is heavily investing there, leading to the previously mentioned question about the future of GP. If I was starting today I would be hard pressed to justify jumping into GP in a world where Salesforce ties in with so many programs. GP has MRP but it is limited so it's hard to justify a manufacturer starting with GP today.
Michael Bartlett | TrustRadius Reviewer

ScaleFactor

I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more.ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
Kelly Graves | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Microsoft Dynamics GP
8.3
ScaleFactor
Pay calculation
Microsoft Dynamics GP
9.9
ScaleFactor
Benefit plan administration
Microsoft Dynamics GP
7.9
ScaleFactor
Direct deposit files
Microsoft Dynamics GP
8.0
ScaleFactor
Salary revision and increment management
Microsoft Dynamics GP
7.9
ScaleFactor
Reimbursement management
Microsoft Dynamics GP
7.9
ScaleFactor

Customization

Microsoft Dynamics GP
8.4
ScaleFactor
5.0
API for custom integration
Microsoft Dynamics GP
8.0
ScaleFactor
Plug-ins
Microsoft Dynamics GP
8.9
ScaleFactor
5.0

Security

Microsoft Dynamics GP
9.9
ScaleFactor
9.7
Single sign-on capability
Microsoft Dynamics GP
9.9
ScaleFactor
9.7
Role-based user permissions
Microsoft Dynamics GP
9.8
ScaleFactor

Reporting & Analytics

Microsoft Dynamics GP
7.1
ScaleFactor
9.2
Dashboards
Microsoft Dynamics GP
8.8
ScaleFactor
8.0
Standard reports
Microsoft Dynamics GP
8.0
ScaleFactor
9.5
Custom reports
Microsoft Dynamics GP
4.5
ScaleFactor
10.0

General Ledger and Configurable Accounting

Microsoft Dynamics GP
7.5
ScaleFactor
9.1
Accounts payable
Microsoft Dynamics GP
7.2
ScaleFactor
9.9
Accounts receivable
Microsoft Dynamics GP
7.2
ScaleFactor
10.0
Cash management
Microsoft Dynamics GP
7.7
ScaleFactor
5.0
Bank reconciliation
Microsoft Dynamics GP
7.9
ScaleFactor
10.0
Expense management
Microsoft Dynamics GP
6.4
ScaleFactor
10.0
Time tracking
Microsoft Dynamics GP
5.3
ScaleFactor
Fixed asset management
Microsoft Dynamics GP
7.8
ScaleFactor
Multi-currency support
Microsoft Dynamics GP
7.0
ScaleFactor
Multi-division support
Microsoft Dynamics GP
8.8
ScaleFactor
8.1
Regulations compliance
Microsoft Dynamics GP
8.8
ScaleFactor
9.5
Electronic tax filing
Microsoft Dynamics GP
8.9
ScaleFactor
10.0
Self-service portal
Microsoft Dynamics GP
5.9
ScaleFactor
8.0
Global Financial Support
Microsoft Dynamics GP
4.5
ScaleFactor
Primary and Secondary Ledgers
Microsoft Dynamics GP
7.6
ScaleFactor
Intercompany Accounting
Microsoft Dynamics GP
7.6
ScaleFactor
Localizations
Microsoft Dynamics GP
6.0
ScaleFactor
Journals and Reconciliations
Microsoft Dynamics GP
8.6
ScaleFactor
Enterprise Accounting
Microsoft Dynamics GP
8.9
ScaleFactor
Configurable Accounting
Microsoft Dynamics GP
8.9
ScaleFactor
Centralized Rules Framework
Microsoft Dynamics GP
7.9
ScaleFactor
Standardized Processes
Microsoft Dynamics GP
7.9
ScaleFactor
10.0

Inventory Management

Microsoft Dynamics GP
7.5
ScaleFactor
6.5
Inventory tracking
Microsoft Dynamics GP
7.3
ScaleFactor
6.5
Automatic reordering
Microsoft Dynamics GP
7.8
ScaleFactor
Location management
Microsoft Dynamics GP
8.8
ScaleFactor
Manufacturing module
Microsoft Dynamics GP
6.1
ScaleFactor

Order Management

Microsoft Dynamics GP
6.8
ScaleFactor
Pricing
Microsoft Dynamics GP
7.2
ScaleFactor
Order entry
Microsoft Dynamics GP
6.9
ScaleFactor
Credit card processing
Microsoft Dynamics GP
7.0
ScaleFactor
Cost of goods sold
Microsoft Dynamics GP
7.7
ScaleFactor
Order Orchestration
Microsoft Dynamics GP
6.2
ScaleFactor
End-to-end order visibility
Microsoft Dynamics GP
6.4
ScaleFactor
Order exception Resolution
Microsoft Dynamics GP
6.3
ScaleFactor

Pros

Microsoft Dynamics GP

  • User friendly interface
  • Able to be extended into multiple areas of your business
  • One feature we have been using for a few years is EFT for payables - it has significantly reduced the time spent paying vendors and reduced our check printing and mailing costs. It is very easy to setup and use.
Tricia Wolfe Jarvis | TrustRadius Reviewer

ScaleFactor

  • Delivering accurate financials quickly at the close of each month.
  • Getting small business's organized and set up for success.
  • Providing infrastructure and support at a fraction of the price of in-house talent.
Anonymous | TrustRadius Reviewer

Cons

Microsoft Dynamics GP

  • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
  • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
Candi Southall | TrustRadius Reviewer

ScaleFactor

  • Seems to be a constant turnover in my team at ScaleFactor, which means a lot of explaining what our business does and needs again and again. And that means a lot of emails, disorganization and phone calls (Taking my time).
  • Chatbot doesn't seem to work well. Never answers the questions I'm in need of for a quick answer!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Microsoft Dynamics GP

Microsoft Dynamics GP 9.9
Based on 7 answers
Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
Anonymous | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Usability

Microsoft Dynamics GP

Microsoft Dynamics GP 7.0
Based on 5 answers
Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
Constance Quigley | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Support Rating

Microsoft Dynamics GP

Microsoft Dynamics GP 5.0
Based on 7 answers
The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
Brad Price | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Implementation Rating

Microsoft Dynamics GP

Microsoft Dynamics GP 8.2
Based on 6 answers
Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
Anonymous | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Alternatives Considered

Microsoft Dynamics GP

I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
Eric Mereen | TrustRadius Reviewer

ScaleFactor

No answers on this topic

Scalability

Microsoft Dynamics GP

Microsoft Dynamics GP 9.1
Based on 1 answer
The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
Tricia Wolfe Jarvis | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Return on Investment

Microsoft Dynamics GP

  • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
  • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
  • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
Melissa Brown | TrustRadius Reviewer

ScaleFactor

  • Speed of back-office business activities has sped up significantly. Better decisions made faster.
  • Organizing and standardizing pesky aspects of running a business like employee expense tracking and accounts payable bill entry.
Kelly Graves | TrustRadius Reviewer

Screenshots

Microsoft Dynamics GP

Pricing Details

Microsoft Dynamics GP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

ScaleFactor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

Microsoft Dynamics GP
7.8
ScaleFactor
8.8

Likelihood to Renew

Microsoft Dynamics GP
9.9
ScaleFactor

Usability

Microsoft Dynamics GP
7.0
ScaleFactor

Reliability and Availability

Microsoft Dynamics GP
10.0
ScaleFactor

Performance

Microsoft Dynamics GP
7.0
ScaleFactor

Support Rating

Microsoft Dynamics GP
5.0
ScaleFactor

Implementation Rating

Microsoft Dynamics GP
8.2
ScaleFactor

Scalability

Microsoft Dynamics GP
9.1
ScaleFactor

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