TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score5.3 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
    Pricing
    Microsoft Dynamics GP
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics GP
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GP
    Considered Both Products
    Microsoft
    Chose Microsoft Dynamics GP
    Microsoft Dynamics GP is obviously superior to the other platforms I’ve used simply in its robustness and GAAP compliance features, but with far less usability and even in someways less usable reporting.
    Incentivized
    Chose Microsoft Dynamics GP
    Business Central wasn't out then. Nav, the predecessor, was out, but its user interface was dated until 2009, when the role-tailored client came out; it was much better afterwards. If your company has manufacturing, then Business Central is the way to go. It's unfortunate that …
    Incentivized
    Chose Microsoft Dynamics GP
    It is more powerful in features and ease of use as Microsoft GP provides an intuitive user interface leading to quicker adoption.
    Incentivized
    Chose Microsoft Dynamics GP
    Xero is easier to use, closer to Quickbooks. Most of the background GL is automated, where as in GP it is not.
    Incentivized
    Chose Microsoft Dynamics GP
    Due to the size of our company Microsoft Dynamics GP works better for us than Quickbooks because of the reporting capabilities. However, the NetSuite demo proved to be much more user-friendly with more reporting capabilities.
    Incentivized
    Chose Microsoft Dynamics GP
    Because GP doesn't do CRM we have looked at D365 Customer Engagement for our field service, and F&O as a replacement. Vaporware, no direct upgrade path, and if you want to continue with GP for your back office and just use Field Service it's an insanely complex integration …
    Incentivized
    Chose Microsoft Dynamics GP
    Quickbooks, SAP, and Netsuite. We are a small-sized business so Dynamics GP is better for our business.
    Incentivized
    Chose Microsoft Dynamics GP
    There are more features and products overall in the Microsoft package at a better price point. Overall, Salesforce has a much sleeker and more user-friendly design.
    Incentivized
    Chose Microsoft Dynamics GP
    We moved from Epicor Eagle N Series to Dynamics GP as an accounting solution for our new POS system. I believe Dynamics GP has more options to create and present financial statements for a large company with many regions and districts. However, because of the weakness of our …
    Incentivized
    Chose Microsoft Dynamics GP
    They both accomplish the same thing, I think Oracle was what I first learned and thus making the change to Microsoft Dynamics GP just took a little bit of time to learn the technology. After you get the hang of it, it becomes much easier and I taught my coworkers how to use it.
    Incentivized
    Chose Microsoft Dynamics GP
    I did not pick Dynamics over Salesforce, my company was using it and eventually switched over to Salesforce. I would say that Dynamics is user-friendly and the interface is quite easy to understand. I really like the reporting capabilities as well. Once again, the aesthetic …
    Incentivized
    Chose Microsoft Dynamics GP
    GP is more robust than QuickBooks bar none.
    Incentivized
    Chose Microsoft Dynamics GP
    At the time of purchase, Microsoft Dynamics GP seemed more appropriate and more in sync with the needs of our company. The software was more responsive, user-friendly and it allowed for more flexibility with the way it was intended to be used. We were also promised better …
    Incentivized
    Chose Microsoft Dynamics GP
    My recollection of QuickBooks Pro isn't great, and it was over 10 years ago. Obviously many things have changed in that time frame, so any comparison would likely not be relevant.
    Incentivized
    Chose Microsoft Dynamics GP
    Cannot provide comparison
    Incentivized
    Chose Microsoft Dynamics GP
    The only product with have shopped was Sage Intacct. It is somewhat unfair to compare the two solutions, because Sage Intacct is a cloud-based solution. That said, Intacct appears to advertise better reporting/business intelligence capabilities. MS Dynamics GP should be aware …
    Incentivized
    Chose Microsoft Dynamics GP
    Microsoft Dynamics GP is one of the best ERP's for a medium or small business in the market today. When we were looking for the right software, it had already a connection developed with our 3rd party logistics system, so the decision was pretty easy since the logistic / supply …
    Incentivized
    Chose Microsoft Dynamics GP
    Dynamics GP is much more flexible and enterprise-oriented than QuickBooks Pro or similar software. It can support many more users and scenarios. However it requires more dedicated infrastructure (such as servers and databases) and more dedicated IT resources to maintain and …
    Incentivized
    Chose Microsoft Dynamics GP
    I love Dayforce for payroll. It has been configured to meet all our needs, is user-friendly and the customer support is fantastic. We originally moved from MDGP payroll to Ceridian Insync payroll due to the issues we had. We upgraded to Dayforce and are very happy with the …
    Incentivized
    Chose Microsoft Dynamics GP
    Learning GP with so many resources from the GP community has been easy. Someone always has the answer or suggestions to point me in the right direction. I've had very few instances where the systems caused an error that required research in order to fix the glitch.
    Incentivized
    Chose Microsoft Dynamics GP
    We looked at several general ledger software packages. We had excellent customer service and implementation guidance through a third party. Having a knowledgeable consultant is critical to a successful implementation.
    Incentivized
    Chose Microsoft Dynamics GP
    QuickBooks Pro and GP are not on the same playing field. GP is a full account system adhering to GAAP, while QuickBooks is designed for the small business market. While starting out with QuickBooks is easy, if you plan to grow, you will soon outgrow it.
    Incentivized
    Chose Microsoft Dynamics GP
    Microsoft Dynamics is a good, easy to use product for entities that do not have advanced manufacturing.
    If I were to go into a distribution or service type business I would highly recommend it.
    If I were to go into an advanced manufacturing environment I would not consider GP.
    Incentivized
    Chose Microsoft Dynamics GP
    More user friendly in certain areas and much more cost effective to manage and support
    Incentivized
    Chose Microsoft Dynamics GP
    TechSoup had great privcing, I had experince with GP in previous companys and there are a lot of staff accountants who have relevant experience.
    Incentivized
    Key User Insights
    Would buy again
    33%
    Would buy again
    2 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Microsoft Dynamics GP
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP
    Feature
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    Pay calculation6.219 Ratings
    Benefit plan administration5.815 Ratings
    Direct deposit files7.518 Ratings
    Salary revision and increment management6.517 Ratings
    Reimbursement management6.016 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP
    Feature
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    API for custom integration2.526 Ratings
    Plug-ins6.021 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP
    Feature
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    Single sign-on capability5.632 Ratings
    Role-based user permissions8.140 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP
    Feature
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    Dashboards3.429 Ratings
    Standard reports6.139 Ratings
    Custom reports6.439 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP
    Feature
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    Accounts payable6.345 Ratings
    Accounts receivable5.736 Ratings
    Cash management6.336 Ratings
    Bank reconciliation5.641 Ratings
    Expense management4.431 Ratings
    Time tracking8.014 Ratings
    Fixed asset management4.428 Ratings
    Multi-currency support2.619 Ratings
    Multi-division support3.026 Ratings
    Regulations compliance3.214 Ratings
    Electronic tax filing9.012 Ratings
    Self-service portal7.012 Ratings
    Global Financial Support6.07 Ratings
    Primary and Secondary Ledgers4.721 Ratings
    Intercompany Accounting3.618 Ratings
    Localizations4.513 Ratings
    Journals and Reconciliations4.626 Ratings
    Enterprise Accounting2.616 Ratings
    Configurable Accounting3.517 Ratings
    Centralized Rules Framework3.314 Ratings
    Standardized Processes6.119 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP
    Feature
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    Inventory tracking5.624 Ratings
    Automatic reordering1.013 Ratings
    Location management4.018 Ratings
    Manufacturing module3.515 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP
    Feature
    Microsoft Dynamics GP
    3.6
    25 Ratings
    69% below category average
    Pricing3.718 Ratings
    Order entry3.721 Ratings
    Credit card processing1.012 Ratings
    Cost of goods sold5.025 Ratings
    Order Orchestration4.99 Ratings
    End-to-end order visibility3.312 Ratings
    Order exception Resolution3.37 Ratings
    Best Alternatives
    Microsoft Dynamics GP
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    Microsoft Dynamics GP
    Likelihood to Recommend
    4.0
    (54 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    Usability
    5.4
    (10 ratings)
    Availability
    10.0
    (2 ratings)
    Performance
    7.0
    (1 ratings)
    Support Rating
    7.0
    (5 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    CPA Rating
    9.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    User Testimonials
    Microsoft Dynamics GP
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
    Read full review
    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
    Read full review
    ScreenShots