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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Excel

    Score9 out of 10
    N/AMicrosoft Excel is a spreadsheet application available as part of Microsoft 365 (Office 365), or standalone, in cloud-based and on-premise editions.

    $6.99

    per month

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Pricing
    Microsoft ExcelSAP Crystal
    Editions & Modules
    Excel with Microsoft 365
    $6.99
    per month
    Excel for 1 PC or Mac
    $139.99
    perpetual license
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    Offerings
    Pricing Offerings
    Microsoft ExcelSAP Crystal
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
    More Pricing Information
    Community Pulse
    Microsoft ExcelSAP Crystal
    Considered Both Products
    Microsoft
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    78 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    70 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    76 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    46 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    54 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    Microsoft ExcelSAP Crystal
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Microsoft Excel and SAP Crystal
    Feature
    Microsoft Excel
    -
    Ratings
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    Pixel Perfect reports00 Ratings8.0113 Ratings
    Customizable dashboards00 Ratings6.7100 Ratings
    Report Formatting Templates00 Ratings8.4117 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Microsoft Excel and SAP Crystal
    Feature
    Microsoft Excel
    -
    Ratings
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    Drill-down analysis00 Ratings9.0117 Ratings
    Formatting capabilities00 Ratings8.8135 Ratings
    Integration with R or other statistical packages00 Ratings6.964 Ratings
    Report sharing and collaboration00 Ratings8.6120 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Microsoft Excel and SAP Crystal
    Feature
    Microsoft Excel
    -
    Ratings
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    Publish to Web00 Ratings9.191 Ratings
    Publish to PDF00 Ratings9.4133 Ratings
    Report Versioning00 Ratings7.994 Ratings
    Report Delivery Scheduling00 Ratings8.997 Ratings
    Delivery to Remote Servers00 Ratings8.454 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Microsoft Excel and SAP Crystal
    Feature
    Microsoft Excel
    -
    Ratings
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.650 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.576 Ratings
    Predictive Analytics00 Ratings7.841 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Microsoft Excel and SAP Crystal
    Feature
    Microsoft Excel
    -
    Ratings
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    Multi-User Support (named login)00 Ratings8.481 Ratings
    Role-Based Security Model00 Ratings8.480 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.480 Ratings
    Report-Level Access Control00 Ratings8.43 Ratings
    Single Sign-On (SSO)00 Ratings8.940 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Microsoft Excel and SAP Crystal
    Feature
    Microsoft Excel
    -
    Ratings
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    Responsive Design for Web Access00 Ratings6.163 Ratings
    Mobile Application00 Ratings5.946 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.060 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Microsoft Excel and SAP Crystal
    Feature
    Microsoft Excel
    -
    Ratings
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    REST API00 Ratings7.48 Ratings
    Javascript API00 Ratings8.437 Ratings
    iFrames00 Ratings7.18 Ratings
    Java API00 Ratings8.437 Ratings
    Themeable User Interface (UI)00 Ratings7.439 Ratings
    Customizable Platform (Open Source)00 Ratings8.433 Ratings
    Best Alternatives
    Microsoft ExcelSAP Crystal
    Small Businesses
    Stackby
    Score8.8 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Google Sheets
    Score8.9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Google Sheets
    Score8.9 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft ExcelSAP Crystal
    Likelihood to Recommend
    9.0
    (78 ratings)
    6.7
    (159 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    10.0
    (19 ratings)
    Usability
    8.5
    (23 ratings)
    7.1
    (31 ratings)
    Availability
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Performance
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    8.6
    (21 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.8
    (14 ratings)
    Configurability
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.8
    (124 ratings)
    Data Sources
    -
    (0 ratings)
    9.2
    (129 ratings)
    Ease of integration
    10.0
    (2 ratings)
    7.0
    (1 ratings)
    Product Scalability
    10.0
    (2 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Microsoft ExcelSAP Crystal
    Likelihood to Recommend
    Microsoft
    I don't really know another program as powerful as Excel. I've used Google Doc programs but do not feel they come close. So far, anytime I've needed a table of some sort for data, whether it's budget oriented or information off a survey, the best system has been Excel. We do web audits on occasion and we create an Excel worksheet featuring every URL of the pages we're auditing, notes, data about the content, information about files attached to the page and other information to help us determine what pages need updating, deleting or otherwise. We also use Excel primarily to export our Google Analytics to in order for us to create reports for clients that need to see specific information about their traffic.
    Incentivized
    Read full review
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    Pros
    Microsoft
    • It is very good at embedded formulas and tying cells to one another
    • It allows me to compare deals terms on a side-by-side basis and talk my clients through it easily.
    • It is very helpful as well in terms of allowing me to filter/sort results in many different ways depending on what specific information I am most interested in prioritizing.
    Incentivized
    Read full review
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Excel offers collaboration features that allow multiple users to work on the same spreadsheet, but managing changes made by different users can be challenging. Excel could improve its features by offering more granular control, better tracking of changes, and more robust conflict resolution tools.
    • Itcan be a barrier to productivity when importing and exporting data from other applications or file formats. To improve its features, it should offer better support for standard file formats and more robust error handling and reporting tools.
    • Excel can be challenging for finance students and working professionals, but it can be improved by offering more robust tutorials, better documentation, and more user communities and support forums.
    Incentivized
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    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Excel remains the industry standard for spreadsheets and has maintained simple and straight-forward formula writing methods. Although there is a learning curve to do more complex calculations, there are countless help sites and videos on the Internet for almost any need.
    Incentivized
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    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    Usability
    Microsoft
    I'm giving it a 7 because it is my go to. But the fact other prefer Google Sheets when working with a team does get irritating. I've used the online version of Microsoft Excel that other teams can get into and it still seems behind Google Sheets. It's a little clanky and slow? If that's even a term.
    Incentivized
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    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
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    Reliability and Availability
    Microsoft
    I have rarely, if ever, had issues with its availability.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Performance
    Microsoft
    Excel load and performs calculations immediately. It integrate well with all Microsoft Office applications and does not slow them down.
    Incentivized
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    SAP
    No answers on this topic
    Support Rating
    Microsoft
    I have not had to use it often, but it is good.
    Incentivized
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    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
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    Implementation Rating
    Microsoft
    No answers on this topic
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
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    Alternatives Considered
    Microsoft
    Out of Microsoft Excel, Microsoft Power BI, IBM SPSS, and Google Sheets, Microsoft Excel is by far the most common tool used for anything data-related across organizations. Accordingly, our organization has also implemented Microsoft Excel as a first-step tool. We recently adopted Microsoft Power BI (the free version), and use it occasionally (mostly for creating dashboards), but it is less commonly understood by stakeholders across our organization and by our clients. Accordingly, Microsoft Excel is more user-friendly and because of its popularity, we can easily look up how to do things in the program online. Google Sheets is a comparable alternative to Microsoft Excel, but because it's cloud-based and we have sensitive data that needs to be protected, we chose against using this software. Finally, a few users (including myself) have access to and utilize IBM's SPSS. For my role, it's a helpful tool to do more rigorous analyses. However, because of its cost and limited functionality as a simple spreadsheet, we only use it for more complex analyses.
    Incentivized
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    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
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    Contract Terms and Pricing Model
    Microsoft
    N/A I was not involved in this process.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Scalability
    Microsoft
    Each user can use it to whatever level of expertise they have. It remains the same so users can contribute to another's work regardless of whether they have more or less expertise
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Microsoft
    • Excel has positively impacted the business as it has increased our efficiency.
    • It also saves us the time that we would have spent on making the calculations that it does for us.
    • Since it works on all devices and is compatible with both Windows and Mac, we do not have to invest in any other alternative.
    Read full review
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
    Read full review
    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports