Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Exchange
Score 8.6 out of 10
N/A
Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
Smarsh
Score 7.5 out of 10
N/A
The Smarsh Enterprise Platform is a unified, cloud-native solution designed to future-proof enterprise communications data strategies. Its technologies include elastic compute, natural language processing, machine learning and artificial intelligence.N/A
Trend Micro Email Security
Score 7.6 out of 10
N/A
Trend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A
Pricing
Microsoft ExchangeSmarshTrend Micro Email Security
Editions & Modules
No answers on this topic
No answers on this topic
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Offerings
Pricing Offerings
Microsoft ExchangeSmarshTrend Micro Email Security
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Microsoft ExchangeSmarshTrend Micro Email Security
Features
Microsoft ExchangeSmarshTrend Micro Email Security
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Microsoft Exchange
7.3
84 Ratings
14% below category average
Smarsh
-
Ratings
Trend Micro Email Security
8.4
7 Ratings
0% below category average
Anti-malware6.567 Ratings00 Ratings8.07 Ratings
Customizability8.079 Ratings00 Ratings9.07 Ratings
Data Loss Protection8.368 Ratings00 Ratings9.05 Ratings
Threat Detection6.566 Ratings00 Ratings8.07 Ratings
Sandboxing7.444 Ratings00 Ratings7.16 Ratings
End-to-End Encryption6.767 Ratings00 Ratings9.06 Ratings
Management Tools8.080 Ratings00 Ratings9.07 Ratings
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Microsoft ExchangeSmarshTrend Micro Email Security
Small Businesses
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Score 9.2 out of 10
Medium-sized Companies
Avanan
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Score 9.8 out of 10
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Enterprises
Avanan
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Score 9.8 out of 10
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
Avanan
Avanan
Score 9.8 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Microsoft ExchangeSmarshTrend Micro Email Security
Likelihood to Recommend
9.0
(102 ratings)
7.5
(2 ratings)
9.0
(7 ratings)
Likelihood to Renew
10.0
(4 ratings)
8.1
(2 ratings)
9.0
(1 ratings)
Usability
8.5
(6 ratings)
-
(0 ratings)
8.0
(2 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
9.9
(12 ratings)
-
(0 ratings)
5.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Microsoft ExchangeSmarshTrend Micro Email Security
Likelihood to Recommend
Microsoft
Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
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Smarsh
This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
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Trend Micro
PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
you have to check the in/out of the mail a few days to verify false positives and manage the rules.
CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
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Pros
Microsoft
  • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
  • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
  • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
  • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
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Smarsh
  • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
  • Ethical walls: This keeps certain departments from talking to each other.
  • Very granular control. This is a big product meaning you can get very detailed with it.
  • Once it's configured and running, we hardly ever have any issues.
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Trend Micro
  • Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
  • It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
  • Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.
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Cons
Microsoft
  • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
  • Losing data might affect business continuity and rebuilding it can be costly.
  • Security remains a major concern.
  • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
  • Hardware and license costs are high.
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Smarsh
  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
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Trend Micro
  • It would be great if there was a structure where users would approve or rate their own mails.
  • Outlook add-in would be nice.
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Likelihood to Renew
Microsoft
Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
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Smarsh
It's the only product at this time that meets all of our requirements.
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Trend Micro
The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
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Usability
Microsoft
Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
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Smarsh
No answers on this topic
Trend Micro
Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
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Reliability and Availability
Microsoft
Exchange is setup with multiple servers behind load balancers to provide high availability.
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Smarsh
No answers on this topic
Trend Micro
No answers on this topic
Performance
Microsoft
I would say it's the best email product I've experienced.
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Smarsh
No answers on this topic
Trend Micro
No answers on this topic
Support Rating
Microsoft
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
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Smarsh
No answers on this topic
Trend Micro
As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
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Implementation Rating
Microsoft
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
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Smarsh
No answers on this topic
Trend Micro
No answers on this topic
Alternatives Considered
Microsoft
Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
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Smarsh
This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
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Trend Micro
I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
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Scalability
Microsoft
The only time Exchange has failed us is when we did something to cause the failure.
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Smarsh
No answers on this topic
Trend Micro
No answers on this topic
Return on Investment
Microsoft
  • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
  • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
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Smarsh
  • Faster investigative work has led to increased employee efficiency when working on security investigations.
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Trend Micro
  • eliminating the threat before it enters the organization makes the network more secure
  • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
  • eliminate spam and ads
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ScreenShots