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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Lists

    Score9.9 out of 10
    N/ALists is an information tracking app in Microsoft 365 that enables users to work with anyone, anywhere. Users can configure lists to better organize events, issues, and assets.N/A

    WorkHub Tasks

    Score9 out of 10
    N/AWorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and…

    $1

    per month per user

    Pricing
    Microsoft ListsWorkHub Tasks
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft ListsWorkHub Tasks
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Features
    Microsoft ListsWorkHub Tasks
    Incident and problem management
    Comparison of Incident and problem management features of Microsoft Lists and WorkHub Tasks
    Feature
    Microsoft Lists
    -
    Ratings
    WorkHub Tasks
    9.6
    2 Ratings
    16% above category average
    Organize and prioritize service tickets00 Ratings9.42 Ratings
    Expert directory00 Ratings9.42 Ratings
    Subscription-based notifications00 Ratings9.62 Ratings
    ITSM collaboration and documentation00 Ratings10.02 Ratings
    Ticket creation and submission00 Ratings10.02 Ratings
    Ticket response00 Ratings9.42 Ratings
    Best Alternatives
    Microsoft ListsWorkHub Tasks
    Small Businesses
    Todoist
    Score9.3 out of 10
    Help Scout
    Score9.3 out of 10
    Medium-sized Companies
    Google Tasks
    Score8.4 out of 10
    LiveAgent
    Score8.8 out of 10
    Enterprises
    Google Tasks
    Score8.4 out of 10
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft ListsWorkHub Tasks
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft ListsWorkHub Tasks
    Likelihood to Recommend
    Microsoft
    Organizations with institutional subscriptions should consider maximizing the use of Microsoft Lists in their operations because it has the feature of seamlessly working with all the other Microsoft Apps. You can have a master file of multiple projects that are going on, and you don't have to manually do the updating. However, it is important to note that to maximize the Microsoft List experience, the team should have basic knowledge about integration and automation
    Incentivized
    Read full review
    WorkHub
    WorkHub Tasks is best suited for companies searching for a better way to handle customer queries. It is also appropriate to resolve customer queries in time. Last but not least it is well suited for providing excellent customer service.
    Read full review
    Pros
    Microsoft
    • great for capturing loads of data
    • great for manipulating and viewing the data many ways
    • strong integration with other M365 products and Power Automate
    Incentivized
    Read full review
    WorkHub
    • The chat feature allows us to have real-time conversations with customers
    • It helps us to resolve customer issues more quickly.
    • WorkHub Tasks make it possible for the team to raise customer satisfaction
    Read full review
    Cons
    Microsoft
    • Unlike Excel, you need to go to Edit mode for you to make changes in the entries
    • You cannot just copy paste like Excel
    Incentivized
    Read full review
    WorkHub
    • After the projects are finished, there should be a mechanism to sort them.
    • Search by username ought to be available.
    • There should be a project-based sorting.
    Read full review
    Usability
    Microsoft
    The first time I learned about Microsoft Lists, I was automatically converted. How I wish I had learned about Microsoft Lists early on; it could have saved me tons of time, and could have rendered me real-time reports regarding my work, as the data I work with usually keeps changing every time. I believe the best part of it is that it works well with other Microsoft products, so less stressful.
    Incentivized
    Read full review
    WorkHub
    No answers on this topic
    Alternatives Considered
    Microsoft
    They are all different but can be used for the same things. They all have different benefits, and I use them except Airtable. Trello has the best automation capabilities natively built into the product of any product I've ever used. (I've personally built over 1,000 automations or more for clients on Trello.) ClickUp has the best flexibility to view data in very different ways and from different organisation levels (i.e. High level data through to detailed specific data across multiple departments or projetcs. Microsoft Lists is an excellent choice if you work in M365 already and you want a deeply integrated way to hold data and use it within M365
    Incentivized
    Read full review
    WorkHub
    HubSpot has a lower learning curve. On the other hand, WorkHub Tasks provides project management on a larger scale, giving more priority to the tasks; that is why it is my favorite.
    Read full review
    Return on Investment
    Microsoft
    • Massively positive, we have build a business that can scale with ease
    Incentivized
    Read full review
    WorkHub
    • Intelligent query handling due to relative task assignment
    • Smart instead of the hard work enables using resources on other tasks
    • customer retention has gone up significantly
    Read full review
    ScreenShots

    WorkHub Tasks Screenshots

    Screenshot of WorkHub Tasks AI-based helpdesk ticketing system is designed to automatically read all customer feedback and convert a single query into a ticket. It is then assigned to the relevant person as per the category of the ticket.Screenshot of Once the ticket lands into the helpdesk ticketing system, each customer query is divided into relevant tasks based on their technical requirement. Each expert from the relevant category is allotted their query. If needed, the user can also create a manual task assignment by simply entering the information and assigning it to the relevant person with its deadline. With this process, customer communication becomes simpler and more manageable.Screenshot of The platform is designed to support multiple channel integrations so users can check all customer queries from a single platform. Channels including email service, a business website, or social media sites like Facebook & Twitter, every customer query is handled through WorkHub Tasks.Screenshot of WorkHub Tasks meets security standards with features that include PCI DSS compatibility to encrypt data, whitelisting & blacklisting of data sources, and SSO (Single Sign-On) / Login via Social Media options.