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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Power Automate

    Score8.5 out of 10
    N/AMicrosoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

    $15

    per month per user

    Zoho Flow

    Score9.8 out of 10
    N/AZoho Flow allows the user to integrate business apps to automate a workflow.

    $29

    per month (for 5k tasks per month)

    Pricing
    Microsoft Power AutomateZoho Flow
    Editions & Modules
    Power Automate Premium
    $15
    per month per user
    Power Automate Process
    $150
    per month per bot
    Hosted RPA add-on
    $215
    per month per bot
    Process Mining add-on
    $5,000
    per month per tenant
    Standard
    starting at $29
    per month starting with 5k tasks per month
    Professional
    starting at $49
    per month starting with 10k tasks per month
    Offerings
    Pricing Offerings
    Microsoft Power AutomateZoho Flow
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing. Higher monthly task volume available.
    More Pricing Information
    Community Pulse
    Microsoft Power AutomateZoho Flow
    Considered Both Products
    Microsoft
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    78 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    75 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    78 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    51 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    58 Answers
    No answers on this topic
    Features
    Microsoft Power AutomateZoho Flow
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Microsoft Power Automate and Zoho Flow
    Feature
    Microsoft Power Automate
    -
    Ratings
    Zoho Flow
    5.8
    2 Ratings
    32% below category average
    Pre-built connectors00 Ratings9.02 Ratings
    Connector modification00 Ratings2.02 Ratings
    Support for real-time and batch integration00 Ratings2.02 Ratings
    Data quality services00 Ratings8.02 Ratings
    Data security features00 Ratings6.02 Ratings
    Monitoring console00 Ratings8.02 Ratings
    Best Alternatives
    Microsoft Power AutomateZoho Flow
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    airSlate WorkFlow
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    excentia Admin Tools
    Score7.3 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    ServiceNow AI Platform
    Score8.5 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Power AutomateZoho Flow
    Likelihood to Recommend
    8.6
    (89 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.3
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (7 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.9
    (12 ratings)
    10.0
    (1 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.9
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (39 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Power AutomateZoho Flow
    Likelihood to Recommend
    Microsoft
    Very useful RPA tools for automating processes with minimal coding and drag-and-drop functionality, with a wide variety of triggers, including scheduled time-based triggers and activity-based triggers, such as modifying a file/list in SharePoint to run a Power Automate flow. Very easy-to-use UI with native integration with every Microsoft product, and a very low automation failure rate for deployed workflows.
    Incentivized
    Read full review
    Zoho
    For small—to medium-sized connections between different applications, Zoho Flow is quick and easy to set up and test. However, as a Flow becomes more complicated with multiple connections and decisions, it becomes more difficult to track errors and faults and manage changes. Some of this is due to the history not being detailed enough, and some is just the UI, where you can't zoom in and out and clearly see connecting lines for flows.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Sending confirmation email to clients and user once the flow is triggered.
    • Fetching or Dumping files from one location to another if the flow is triggered.
    • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
    • Power Automate also be used to convert any file format to a specific file format and save it to the required location
    Incentivized
    Read full review
    Zoho
    • Works with all other Zoho apps to connect them together and share data
    • User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows
    • The ability to set logic responses and incorporate custom functions makes the app even more powerful
    Incentivized
    Read full review
    Cons
    Microsoft
    • Steep learning curve.
    • It can be slow to develop simple solutions compared to other automation platforms such as Smarsheet.
    • Troubleshooting and developing can be frustrating without proper access to edit the code directly.
    • Only able to edit through the GUI and with expressions.
    • Many ways to do the same thing can be frustrating when you need to rework your flow.
    Incentivized
    Read full review
    Zoho
    • Some history is missing, and not all error reporting is comprehensive enough on more complex functions.
    • The ability to run tests on custom functions exists in other apps like CRM.
    • Ability to create custom connections for OAuth like in the CRM application.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    The tool is very useful when used with its various native connectors, taking great advantage of the integration between the components and systems of the Office365 universe. However, its cost is still high, and automation using more advanced components containing AI resources becomes unfeasible for some companies. Due to the financial crisis that many companies are currently experiencing, investment in automation systems or tools is taking a back seat.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Microsoft
    Power Automate features a clean and intuitive user interface that allows users to create, manage, and monitor workflows easily. The UI is designed to be accessible to both technical and non-technical users, with drag-and-drop functionality for building workflows. Power Automate supports integration with a wide range of Microsoft and third-party applications. This flexibility in integration allows users to automate workflows across various systems, enhancing overall productivity and efficiency.
    Incentivized
    Read full review
    Zoho
    Flow can accomplish almost anything you want to do. It's imperfect, but it could be with just a few more features and better error management/visibility. For someone who's not a developer, this is a no-brainer. Having used other products in the past, like Zapier, this is as easy to use, if not even easier.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    both Community support and Microsoft official support typically respond to (and resolve) reported issues in a VERY expedient manner, usually going above and beyond for education and bugfixing. I have been thoroughly impressed with the level of support I had been provided in the past.
    Incentivized
    Read full review
    Zoho
    I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.
    Incentivized
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    In-Person Training
    Microsoft
    after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Microsoft
    although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Microsoft
    Overall, our experience implementing Microsoft Power Automate has been positive, with a relatively low barrier to entry and a fast time-to-value—especially because it integrates natively with Microsoft 365, which we were already using extensively. With Respect to migration, I had a very good experience where existing workflows were reviewed and simplified. Unnecessary steps were removed. Business rules were reimplemented using Power Automate logic. We migrated Approval workflows, email-based notifications, SharePoint-centric processes, and simple integrations.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Power Automate is worlds ahead of Zapier in so many ways. The looping, DOM access, and flow controls are much better. I feel that accessing different data within previous connectors used in a flow is much easier in Microsoft Power Automate as well. The custom connector creation process is a lot more pleasant in Microsoft Power Automate. The DateTime data type is handles MUCH better in Microsoft Power Automate, which is reason enough to use it.
    Incentivized
    Read full review
    Zoho
    I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    I have not done any participations
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Professional Services
    Microsoft
    Microsoft's professional services provide hands-on support throughout the implementation lifecycle of Power Automate.This includes initial setup, configuration, integration with existing systems, testing, and deployment. They ensure that workflows are correctly designed, optimized for performance, and aligned with security best practices.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Microsoft
    • You can automate a lot of process very easy like automatic mails for status updates and such. This will save a lot of time and is more accurate, faster and up-to-date than a user can be.
    • Task approval is centralized and automatic reminders save us a lot of time.
    • The ROI is good if you have a lot of use cases and things to automate
    Incentivized
    Read full review
    Zoho
    • Quick and Easy to set up without the need for a Developer.
    • Visibility into the history of flows and the ability to rerun is a big time saver.
    Incentivized
    Read full review
    ScreenShots

    Microsoft Power Automate Screenshots

    Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)

    Zoho Flow Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot