Microsoft Power Automate vs. Zoho Flow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Power Automate
Score 8.3 out of 10
N/A
Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.
$15
per month per user
Zoho Flow
Score 9.6 out of 10
N/A
Zoho Flow allows the user to integrate business apps to automate a workflow.
$29
per month (for 5k tasks per month)
Pricing
Microsoft Power AutomateZoho Flow
Editions & Modules
Power Automate Premium
$15
per month per user
Power Automate Process
$150
per month per bot
Hosted RPA add-on
$215
per month per bot
Process Mining add-on
$5,000
per month per tenant
Standard
starting at $29
per month starting with 5k tasks per month
Professional
starting at $49
per month starting with 10k tasks per month
Offerings
Pricing Offerings
Microsoft Power AutomateZoho Flow
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual pricing. Higher monthly task volume available.
More Pricing Information
Community Pulse
Microsoft Power AutomateZoho Flow
Features
Microsoft Power AutomateZoho Flow
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Microsoft Power Automate
-
Ratings
Zoho Flow
5.8
2 Ratings
32% below category average
Pre-built connectors00 Ratings9.02 Ratings
Connector modification00 Ratings2.02 Ratings
Support for real-time and batch integration00 Ratings2.02 Ratings
Data quality services00 Ratings8.02 Ratings
Data security features00 Ratings6.02 Ratings
Monitoring console00 Ratings8.02 Ratings
Best Alternatives
Microsoft Power AutomateZoho Flow
Small Businesses
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Score 9.3 out of 10
Medium-sized Companies
CMW Platform
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Score 9.2 out of 10
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Score 9.3 out of 10
Enterprises
CMW Platform
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Score 9.2 out of 10
IBM App Connect
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Score 9.3 out of 10
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User Ratings
Microsoft Power AutomateZoho Flow
Likelihood to Recommend
7.8
(81 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.3
(9 ratings)
-
(0 ratings)
Usability
9.0
(7 ratings)
9.0
(1 ratings)
Support Rating
7.8
(12 ratings)
10.0
(1 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
8.9
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(37 ratings)
-
(0 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.5
(2 ratings)
-
(0 ratings)
Professional Services
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft Power AutomateZoho Flow
Likelihood to Recommend
Microsoft
I am using Power Automate in my organisation to automate workflows for updating SharePoint list data and sending emails, and for scheduling tasks and jobs, as well as for integrating with third-party apps such as SAP, Power Apps, and SQL for CRUD Operations.
Read full review
Zoho
For small—to medium-sized connections between different applications, Zoho Flow is quick and easy to set up and test. However, as a Flow becomes more complicated with multiple connections and decisions, it becomes more difficult to track errors and faults and manage changes. Some of this is due to the history not being detailed enough, and some is just the UI, where you can't zoom in and out and clearly see connecting lines for flows.
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Pros
Microsoft
  • Sending confirmation email to clients and user once the flow is triggered.
  • Fetching or Dumping files from one location to another if the flow is triggered.
  • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
  • Power Automate also be used to convert any file format to a specific file format and save it to the required location
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Zoho
  • Works with all other Zoho apps to connect them together and share data
  • User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows
  • The ability to set logic responses and incorporate custom functions makes the app even more powerful
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Cons
Microsoft
  • Steep learning curve.
  • It can be slow to develop simple solutions compared to other automation platforms such as Smarsheet.
  • Troubleshooting and developing can be frustrating without proper access to edit the code directly.
  • Only able to edit through the GUI and with expressions.
  • Many ways to do the same thing can be frustrating when you need to rework your flow.
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Zoho
  • Some history is missing, and not all error reporting is comprehensive enough on more complex functions.
  • The ability to run tests on custom functions exists in other apps like CRM.
  • Ability to create custom connections for OAuth like in the CRM application.
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Likelihood to Renew
Microsoft
The tool is very useful when used with its various native connectors, taking great advantage of the integration between the components and systems of the Office365 universe. However, its cost is still high, and automation using more advanced components containing AI resources becomes unfeasible for some companies. Due to the financial crisis that many companies are currently experiencing, investment in automation systems or tools is taking a back seat.
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Zoho
No answers on this topic
Usability
Microsoft
Power Automate features a clean and intuitive user interface that allows users to create, manage, and monitor workflows easily. The UI is designed to be accessible to both technical and non-technical users, with drag-and-drop functionality for building workflows. Power Automate supports integration with a wide range of Microsoft and third-party applications. This flexibility in integration allows users to automate workflows across various systems, enhancing overall productivity and efficiency.
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Zoho
Flow can accomplish almost anything you want to do. It's imperfect, but it could be with just a few more features and better error management/visibility. For someone who's not a developer, this is a no-brainer. Having used other products in the past, like Zapier, this is as easy to use, if not even easier.
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Support Rating
Microsoft
both Community support and Microsoft official support typically respond to (and resolve) reported issues in a VERY expedient manner, usually going above and beyond for education and bugfixing. I have been thoroughly impressed with the level of support I had been provided in the past.
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Zoho
I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.
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In-Person Training
Microsoft
after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
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Zoho
No answers on this topic
Online Training
Microsoft
although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
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Zoho
No answers on this topic
Implementation Rating
Microsoft
I was part of the migration of classic SharePoint workflows and Nintex workflows. We didn't spend much time learning the new platform because of its user-friendly interface and intuitive drag-and-drop functionality. We have mostly O365 E1 and E3 licensed users, so they can participate in our Citizen Development program and utilize Power Automate to build day-to-day business processes.
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Zoho
No answers on this topic
Alternatives Considered
Microsoft
Microsoft Power Automate is worlds ahead of Zapier in so many ways. The looping, DOM access, and flow controls are much better. I feel that accessing different data within previous connectors used in a flow is much easier in Microsoft Power Automate as well. The custom connector creation process is a lot more pleasant in Microsoft Power Automate. The DateTime data type is handles MUCH better in Microsoft Power Automate, which is reason enough to use it.
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Zoho
I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!
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Contract Terms and Pricing Model
Microsoft
I have not done any participations
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Zoho
No answers on this topic
Professional Services
Microsoft
Microsoft's professional services provide hands-on support throughout the implementation lifecycle of Power Automate.This includes initial setup, configuration, integration with existing systems, testing, and deployment. They ensure that workflows are correctly designed, optimized for performance, and aligned with security best practices.
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Zoho
No answers on this topic
Return on Investment
Microsoft
  • You can automate a lot of process very easy like automatic mails for status updates and such. This will save a lot of time and is more accurate, faster and up-to-date than a user can be.
  • Task approval is centralized and automatic reminders save us a lot of time.
  • The ROI is good if you have a lot of use cases and things to automate
Read full review
Zoho
  • Quick and Easy to set up without the need for a Developer.
  • Visibility into the history of flows and the ability to rerun is a big time saver.
Read full review
ScreenShots

Microsoft Power Automate Screenshots

Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)

Zoho Flow Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of