Microsoft Project vs. PSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Project
Score 7.5 out of 10
N/A
Microsoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.
$10
per user/per month
PSA
Score 5.8 out of 10
N/A
Upland PSA helps professional services teams grow their business.
$15
per month
Pricing
Microsoft ProjectPSA
Editions & Modules
Project Plan 1
$10
per user/per month
Project Plan 3
$30
per user/per month
Project Plan 5
$55
per user/per month
No answers on this topic
Offerings
Pricing Offerings
Microsoft ProjectPSA
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Microsoft ProjectPSA
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Project
8.1
107 Ratings
7% above category average
PSA
-
Ratings
Task Management9.0106 Ratings00 Ratings
Resource Management6.6103 Ratings00 Ratings
Gantt Charts10.0103 Ratings00 Ratings
Scheduling10.0105 Ratings00 Ratings
Workflow Automation8.782 Ratings00 Ratings
Team Collaboration8.095 Ratings00 Ratings
Support for Agile Methodology8.079 Ratings00 Ratings
Support for Waterfall Methodology8.479 Ratings00 Ratings
Document Management7.776 Ratings00 Ratings
Email integration6.081 Ratings00 Ratings
Mobile Access8.066 Ratings00 Ratings
Timesheet Tracking8.372 Ratings00 Ratings
Change request and Case Management8.362 Ratings00 Ratings
Budget and Expense Management6.782 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Microsoft Project
6.9
76 Ratings
8% below category average
PSA
-
Ratings
Quotes/estimates7.053 Ratings00 Ratings
Invoicing7.044 Ratings00 Ratings
Project & financial reporting6.673 Ratings00 Ratings
Integration with accounting software7.049 Ratings00 Ratings
Best Alternatives
Microsoft ProjectPSA
Small Businesses
Stackby
Stackby
Score 9.5 out of 10
HaloPSA
HaloPSA
Score 8.8 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.9 out of 10
Enterprises
Kanban Tool
Kanban Tool
Score 9.2 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft ProjectPSA
Likelihood to Recommend
6.0
(107 ratings)
6.0
(11 ratings)
Likelihood to Renew
10.0
(3 ratings)
7.0
(6 ratings)
Usability
8.0
(5 ratings)
8.0
(1 ratings)
Support Rating
8.2
(34 ratings)
9.0
(1 ratings)
Implementation Rating
5.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Microsoft ProjectPSA
Likelihood to Recommend
Microsoft
Microsoft Project Online is suited to Turnkey Projects where more Collaboration is required in Project Progress monitoring, risk assessment and conveying, issue recording and tracking. It is less appropriate when ERP Suites other than MS Dynamics are used, i.e when Enterprises need to integrate Finance / Accounting with It and having straight project management workflow
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Upland Software
We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
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Pros
Microsoft
  • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data. by the employees, in order to know exactly if the project's expectations have been met.
  • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data by the employees, in order to know exactly if the project's expectations have been met.
  • The alert system for the fulfillment and delay of assignments is perfect. Microsoft Project allows me to configure the task system, I can assign the necessary tasks to fulfill the project, and the software alerts me immediately if the managers are fulfilling the assignments.
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Upland Software
  • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
  • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
  • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
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Cons
Microsoft
  • Seems overly complicated for users sometimes in using Project and its functionalities
  • Hard to share files for those folks who do not have MS Project, and then have to print out for them
  • Can be confusing since it looks and feels like MS Excel
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Upland Software
  • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
  • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
  • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
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Likelihood to Renew
Microsoft
I like using Microsoft Project. It simplifies building a schedule
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Upland Software
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
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Usability
Microsoft
Microsoft Project was for many years the reference tool when you were talking about project management software, even if it has some gaps. However, in the last several years, other tools emerged and covered those gaps and are getting more and more users. Microsoft needs to keep up with the trends as they did with adding Project Server. However, that needs a significant rework.
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Upland Software
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
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Support Rating
Microsoft
Microsoft in recent years has transformed itself and gives a positive feeling when one interacts with the company. The company is focusing on its customers and willing to go extra mile to make customers happy.The company continues to invest in its products and bringing new features from time to time. Overall it is a positive feeling to be associated with such an iconic company.
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Upland Software
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
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Implementation Rating
Microsoft
I wasn't part of it so I don't know
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Upland Software
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
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Alternatives Considered
Microsoft
While many of the above tools are extremely well-versed, Microsoft Project's largest advantage comes from it being related to the largest business productivity company in the world. Project does have its sharing limitations - but regardless, offers one of the most robust tools in the market today. Microsoft Project is built with large-scale projects in mind but is more than up to the task for smaller projects as well. However, there are options available (especially cloud-based options) that may be more fitting for higher-level projects that do not require going into the weeds.
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Upland Software
The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
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Return on Investment
Microsoft
  • Project saved me, as the project manager, countless hours of digging through tickets and schedules to plan everything out. It also saved me time in adjusting the project triangle as needed, since it does so much automatically.
  • It is costly, and since it requires extensive training to master, it's not just the high licensing cost that you need to take into account.
  • The reporting features - even just printing out Gantt charts - makes it far easier to communicate with stakeholders. That means less time for PMs doing all of this manually, and it means less follow-up questions and delays moving forward.
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Upland Software
  • Tracking, tracking, tracking. It keeps the data we need and gives us the ability to look at it in countless different ways with just a few clicks, which is a big time saver. Without Tenrox, we would definitely have to increase our headcount in order to accomplish billing and payroll.
  • We recently were able to automate a huge portion of business that was still (yes, still in 2014!) being managed out of an Excel spreadsheet. We experienced a great deal of resistance to the change with our own employees, however now that we have it going we have cleaned up our invoicing and impressed the highest-financial officer for two consecutive months - our first/only two months billing directly from Tenrox for that group.
  • A newer development for our team - Some client managers in the other divisions our company have begun to look at what we are able to do with Tenrox and our other primary system and get some of their work moved over to our group. This is great and is giving us new opportunities - we will likely need to increase the headcount of our admin. team, but for a good reason (too much work coming our way!).
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ScreenShots