What users are saying about
Top Rated
621 Ratings
14 Ratings
Top Rated
621 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Feature Set Ratings

  • Microsoft Project ranks higher in 1 feature set: Project Management
  • Upland PSA ranks higher in 1 feature set: Professional Services Automation

Project Management

7.6

Microsoft Project

76%
3.7

Upland PSA

37%
Microsoft Project ranks higher in 13/14 features

Task Management

8.2
82%
107 Ratings
3.0
30%
4 Ratings

Resource Management

8.2
82%
104 Ratings
3.0
30%
3 Ratings

Gantt Charts

9.0
90%
104 Ratings
8.0
80%
1 Rating

Scheduling

8.7
87%
106 Ratings
3.0
30%
2 Ratings

Workflow Automation

6.9
69%
83 Ratings
2.0
20%
3 Ratings

Team Collaboration

6.9
69%
96 Ratings
1.0
10%
3 Ratings

Support for Agile Methodology

6.3
63%
80 Ratings
7.9
79%
2 Ratings

Support for Waterfall Methodology

8.5
85%
80 Ratings
6.9
69%
2 Ratings

Document Management

6.7
67%
77 Ratings
2.0
20%
3 Ratings

Email integration

6.9
69%
82 Ratings
2.0
20%
3 Ratings

Mobile Access

6.7
67%
68 Ratings
4.5
45%
2 Ratings

Timesheet Tracking

7.6
76%
73 Ratings
2.0
20%
5 Ratings

Change request and Case Management

7.7
77%
63 Ratings
5.2
52%
3 Ratings

Budget and Expense Management

7.5
75%
83 Ratings
1.0
10%
5 Ratings

Professional Services Automation

7.5

Microsoft Project

75%
10.0

Upland PSA

100%
Microsoft Project ranks higher in 2/4 features

Quotes/estimates

7.5
75%
54 Ratings
N/A
0 Ratings

Invoicing

7.5
75%
46 Ratings
10.0
100%
1 Rating

Project & financial reporting

8.2
82%
74 Ratings
10.0
100%
1 Rating

Integration with accounting software

7.0
70%
50 Ratings
N/A
0 Ratings

Attribute Ratings

  • Microsoft Project is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • Upland PSA is rated higher in 2 areas: Support Rating, Implementation Rating
  • Microsoft Project and Upland PSA are tied in 1 area: Usability

Likelihood to Recommend

8.2

Microsoft Project

82%
108 Ratings
1.0

Upland PSA

10%
10 Ratings

Likelihood to Renew

10.0

Microsoft Project

100%
2 Ratings
7.0

Upland PSA

70%
6 Ratings

Usability

8.0

Microsoft Project

80%
6 Ratings
8.0

Upland PSA

80%
1 Rating

Support Rating

8.2

Microsoft Project

82%
70 Ratings
9.0

Upland PSA

90%
2 Ratings

Implementation Rating

5.0

Microsoft Project

50%
2 Ratings
9.0

Upland PSA

90%
2 Ratings

Likelihood to Recommend

Microsoft

Microsoft Project is the perfect platform for medium and large companies. I do not recommend this software for small businesses, because all its functions in the work plans are high cost and this would cause the small business to not perform well in the use of MS Project in the long term. It is very easy to use software, it allows adding, modifying and eliminating all kinds of assignments and tasks for all employees, it allows monitoring the progress of all projects in real time and it also shows the gaps in the planned project. It has a very good performance, it does not take up many computer resources and all the information is stored in sync with the Office 365 service. It occasionally has crashing problems, but this is something that does not affect users as much.
Read full review

Upland Software

We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
Read full review

Pros

Microsoft

  • It is part of Office365 subscription. The look and feel is similar to other tools like excel. Helps in creating project plans, Gantt charts, work break down structures etc.
  • Helps in resource allocation and tracking the projects. There is an option to use it to capture timesheets too.
  • Helps project managers in producing weekly status reports and integrates well with other collaboration tools like Skype, sharepoint etc.
Read full review

Upland Software

  • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
  • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
  • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
Read full review

Cons

Microsoft

  • Seems overly complicated for users sometimes in using Project and its functionalities
  • Hard to share files for those folks who do not have MS Project, and then have to print out for them
  • Can be confusing since it looks and feels like MS Excel
Read full review

Upland Software

  • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
  • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
  • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
Read full review

Pricing Details

Microsoft Project

Starting Price

$10 per user/per month

Editions & Modules

Microsoft Project editions and modules pricing
EditionModules
Project Plan 1101
Project Plan 3302
Project Plan 5553

Footnotes

  1. per user/per month
  2. per user/per month
  3. per user/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Upland PSA

Starting Price

$15 per month

Editions & Modules

Upland PSA editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Microsoft

    I like using Microsoft Project. It simplifies building a schedule
    Read full review

    Upland Software

    I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
    Read full review

    Usability

    Microsoft

    Microsoft Project was for many years the reference tool when you were talking about project management software, even if it has some gaps. However, in the last several years, other tools emerged and covered those gaps and are getting more and more users. Microsoft needs to keep up with the trends as they did with adding Project Server. However, that needs a significant rework.
    Read full review

    Upland Software

    I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
    Read full review

    Support Rating

    Microsoft

    I’m giving MS Project an 8 because in general this is a solid scheduling program. It’s definitely designed with the professional in mind, and they have done well preparing the program to integrate with their other Microsoft products. The program is a workhorse so if you have serious scheduling needs then I would highly recommend MS Project.
    Read full review

    Upland Software

    The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
    Read full review

    Implementation Rating

    Microsoft

    I wasn't part of it so I don't know
    Read full review

    Upland Software

    The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
    Read full review

    Alternatives Considered

    Microsoft

    While many of the above tools are extremely well-versed, Microsoft Project's largest advantage comes from it being related to the largest business productivity company in the world. Project does have its sharing limitations - but regardless, offers one of the most robust tools in the market today. Microsoft Project is built with large-scale projects in mind but is more than up to the task for smaller projects as well. However, there are options available (especially cloud-based options) that may be more fitting for higher-level projects that do not require going into the weeds.
    Read full review

    Upland Software

    The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
    Read full review

    Return on Investment

    Microsoft

    • Project saved me, as the project manager, countless hours of digging through tickets and schedules to plan everything out. It also saved me time in adjusting the project triangle as needed, since it does so much automatically.
    • It is costly, and since it requires extensive training to master, it's not just the high licensing cost that you need to take into account.
    • The reporting features - even just printing out Gantt charts - makes it far easier to communicate with stakeholders. That means less time for PMs doing all of this manually, and it means less follow-up questions and delays moving forward.
    Read full review

    Upland Software

    • Increased time tracking accuracy
    • Provide accurate detail to corporate auditors for time spent on projects that can be capitalized
    • increased awareness of project pain points and successes
    Read full review

    Add comparison