Likelihood to Recommend Very user friendly. If you're already using M365 products it offers great integration! If you're using Azure AD it offers SSO for IAM and integrates nicely with Azure AD Groups which can then be used for Access management. As our IT / Azure Administrator, I particularly like the "sharing link" options where you can send a link with an expiration date and not have to remember to remove the link / access after a project / business case scenario is over.
Read full review Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.
Read full review Pros Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks. All services are connected and switching between services is a breeze[.] Solutions to the majority of everyday business problems. Read full review Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel. Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses. Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure! Read full review Cons There are far too many good features to choose from, and advanced features are noticeably absent. There is room for improvement in terms of integration with non-Microsoft products, as well as developer Story. It is challenging to provide easier access via file explorer while also granting outside users and guests access. Read full review Sometimes a message will get broken up and I am unable to view it all at once. It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first. It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile. Read full review Likelihood to Renew It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
Read full review Usability No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
Read full review Reliability and Availability I've never had it be not available.
Read full review Performance Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.
Read full review Support Rating Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
Quick turnaround time for issues A range of support services Access to a network of resources Escalation of issues Ongoing development and commitment to produce enhancement The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
Read full review In-Person Training The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
Read full review Online Training I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
Read full review Implementation Rating Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Read full review Alternatives Considered The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
Read full review Pigeon Messengr has everything in one, although there are some things that could be improved, what product doesn't? I prefer it over some of the other platforms because it is more organized for our business needs and communications, and it has several updates a month to make sure everything is working properly.
Read full review Scalability I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.
Read full review Return on Investment Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have Read full review Positive - less time wasted on emails Positive - less expensive than having a chat tool and a video tool (and phones!) Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings Read full review ScreenShots