Microsoft System Center Operations Manager (SCOM) vs. Splunk Observability Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft System Center Operations Manager (SCOM)
Score 8.4 out of 10
N/A
Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A
Splunk Observability Cloud
Score 8.4 out of 10
N/A
Splunk Observability Cloud aims to enable operational agility and better customer experience through real-time AI-driven streaming analytics allowing accurate alerts in seconds. It is designed to shorten MTTD and MTTR by providing real-time visibility into cloud infrastructure and services.
$180
per year per host
Pricing
Microsoft System Center Operations Manager (SCOM)Splunk Observability Cloud
Editions & Modules
No answers on this topic
Infrastructure
$15
per month (billed annually) per host
App & Infra
$60
per month (billed annually) per host
End-to-End
$75
per month (billed annually) per host
Offerings
Pricing Offerings
Microsoft System Center Operations Manager (SCOM)Splunk Observability Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft System Center Operations Manager (SCOM)Splunk Observability Cloud
Features
Microsoft System Center Operations Manager (SCOM)Splunk Observability Cloud
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Microsoft System Center Operations Manager (SCOM)
6.4
23 Ratings
19% below category average
Splunk Observability Cloud
-
Ratings
Application monitoring5.021 Ratings00 Ratings
Database monitoring8.023 Ratings00 Ratings
Threshold alerts10.023 Ratings00 Ratings
Predictive capabilities6.821 Ratings00 Ratings
Application performance management console3.020 Ratings00 Ratings
Collaboration tools5.018 Ratings00 Ratings
Out-of-the box templates to monitor applications7.821 Ratings00 Ratings
Application dependency mapping and thresholding5.919 Ratings00 Ratings
Virtualization monitoring7.021 Ratings00 Ratings
Server availability and performance monitoring8.122 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.022 Ratings00 Ratings
IT Asset Discovery2.119 Ratings00 Ratings
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Microsoft System Center Operations Manager (SCOM)Splunk Observability Cloud
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User Ratings
Microsoft System Center Operations Manager (SCOM)Splunk Observability Cloud
Likelihood to Recommend
8.0
(26 ratings)
7.7
(57 ratings)
Likelihood to Renew
7.0
(1 ratings)
7.0
(2 ratings)
Usability
7.0
(1 ratings)
7.6
(16 ratings)
Support Rating
9.0
(9 ratings)
10.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Microsoft System Center Operations Manager (SCOM)Splunk Observability Cloud
Likelihood to Recommend
Microsoft
More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
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Cisco
Its great if you need real-time visibility across complex or regulated environments. Also strong for hybrid or multi-cloud setups where uptime, observability and fast IR are required. It’s probably overkill for smaller teams or environments that don’t have constant changes or compliance reporting needs. It's expensive and has a steep learning curve. Also, in my opinion, do not get yourself into a consumption based model. Costs can certainly get out of control quickly.
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Pros
Microsoft
  • Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
  • A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
  • Allows you to customize your views and workspaces for specific tasks and needs.
  • Reporting is powerful and flexible.
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Cisco
  • The first one is its Kubernetes container monitoring.
  • I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
  • The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
  • Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.
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Cons
Microsoft
  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
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Cisco
  • You can use table-like functionality to generate dashboards, but these queries are heavy on the system.
  • It could be easier to give insight into what type of line parsing is used for specific documents in a company-managed environment and/or show ways to gain the insights needed.
  • I would like to see ways to anonymize specific data for shared reports without pre-formatting this in a dashboard on which reports could be based.
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Likelihood to Renew
Microsoft
Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
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Cisco
Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
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Usability
Microsoft
Ease of Use and user friendly dashboard
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Cisco
When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.
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Support Rating
Microsoft
Hard to get support. The product is not being actively developed anymore, so it is hard to get new features for the product.
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Cisco
Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
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Implementation Rating
Microsoft
Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
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Cisco
Follow a training before starting.
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Alternatives Considered
Microsoft
We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
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Cisco
Splunk Infrastructure Monitoring provides far superior options for anybody using a complex hybrid multi-cloud environment and allows both your SOC and NOC to work together on the same data while driving their own insights. We found other products are still in the old world view of servers and agents residing together within a single data centre, but modern apps are no longer like this.
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Return on Investment
Microsoft
  • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
  • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
  • It assists with 24/7 monitoring and out of hours support
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Cisco
  • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
  • Meets compliance requirements of security policies, audit, regulation, and forensics.
  • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
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ScreenShots

Splunk Observability Cloud Screenshots

Screenshot of Real-time monitoring for public, private and hybrid cloud