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Microsoft System Center vs. Omnissa Workspace ONE UEM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft System Center

    Score8.4 out of 10
    N/AMicrosoft System Center is an enterprise-grade IT Operations Management (ITOM) suite designed for the centralized administration of data center infrastructure, virtualized environments, and hybrid cloud workloads. The platform provides unified management across heterogeneous environments, including support for Windows Server, Linux, and Azure Stack HCI. System Center is Microsoft's ITOM stack for organizations that maintain a significant on-premise footprint, vs the company's Azure-based…

    $1,323

    per month

    Workspace ONE UEM

    Score7.1 out of 10
    N/AVMware acquired Airwatch in 2014. Now from Omnissa, Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.

    $3

    per month per device

    Pricing
    Microsoft System CenterWorkspace ONE UEM
    Editions & Modules
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    Mobile Essentials
    $3
    per month
    Desktop Essentials
    $4
    per month
    UEM Esentials
    $5.25
    per month
    Platinum
    $15.63
    per month
    Offerings
    Pricing Offerings
    Microsoft System CenterWorkspace ONE UEM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—List prices are per device per month.
    More Pricing Information
    Community Pulse
    Microsoft System CenterWorkspace ONE UEM
    Considered Both Products
    Microsoft
    Chose Microsoft System Center
    I have not had any experience with another system that you would image computers other than manually imaging them locally with an image.
    Incentivized
    Omnissa
    Chose Workspace ONE UEM
    At the time (2013), AirWatch supported more platforms than their competition. Not only could you enroll mobile devices and tablets, but you could also install an agent and manage both Windows and Mac desktops and laptops. They had a very nice collaborative sharing program …
    Incentivized
    Chose Workspace ONE UEM
    AirWatch is the top dog when it comes to Mobile Device Management is my opinion. The granularity of the controls in the console, the vast amount of features available to control Android devices, and their custom application wrapping features are top notch. I think all of the …
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    31 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    33 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    31 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    28 Answers
    No answers on this topic
    Best Alternatives
    Microsoft System CenterWorkspace ONE UEM
    Small Businesses
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    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Action1
    Score9.4 out of 10
    Enterprises
    No answers on this topic
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft System CenterWorkspace ONE UEM
    Likelihood to Recommend
    9.3
    (58 ratings)
    7.2
    (25 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    8.4
    (5 ratings)
    8.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    9.0
    (14 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    7.9
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Microsoft System CenterWorkspace ONE UEM
    Likelihood to Recommend
    Microsoft
    For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
    Incentivized
    Read full review
    Omnissa
    Workspace ONE Unified Endpoint Management is best suited for mid to large-size companies that require all the functions that it presents. It is a plus if you are well known with the VMWare "Horizon" ecosystem and use some of these solutions. It's to hard and resource intensive to setup and manage for small companies. Next to that it is to costly for only basic functionality compared to other solutions
    Incentivized
    Read full review
    Pros
    Microsoft
    • Allows the grouping of devices by user.
    • Allows controlling updates being deployed to user devices.
    • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
    • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
    Incentivized
    Read full review
    Omnissa
    • Enrollment is a snap with many different options. This allows organizations with corporately owned or BYOD programs to bring devices under management in a flexible and scalable solution.
    • Deployment of apps-AirWatch makes deploying apps across your organization simple a quick.
    • AirWatch is usually close to "Zero Day" ready with major hardware manufacturers updated features. Many of the Android and iOS updated features are incorporated into the environments almost as soon as they are released.
    • AirWatch has great customer service. This was not always the case but as the company has grown over the last year in particular, I have been receiving better customer service compared to other MDMs.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
    • A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.
    Incentivized
    Read full review
    Omnissa
    • On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue
    • AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving.
    • It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable.
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    Omnissa
    We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
    Incentivized
    Read full review
    Usability
    Microsoft
    It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
    Incentivized
    Read full review
    Omnissa
    It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Omnissa
    Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Omnissa
    Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.
    Incentivized
    Read full review
    Omnissa
    There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
    Read full review
    Omnissa
    AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
    Incentivized
    Read full review
    Omnissa
    Airwatch remains a leader in Gartner's Magic Quadrant and meets the data mobility needs of our organization. We are looking at moving to the cloud with Office365 and are evaluating the Intune/EMS/MAM/Rights Management suite. We have set up both Airwatch and Intune/EMS/MAM/Rights Management in a lab environment and have compiled some good comparison data and are looking to further evaluate these products. From our testing Airwatch has good integration with Office365 and is more feature rich and has more robust controls in both the MDM and Data Management/Security space. If someone is looking for a more simple solution without MDM and they are considering providing email and calendar access only Intune/MAM may be the way to go.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Omnissa
    It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • It has allowed the enterprise to standardize on a single platform for monitoring.
    • Easier troubleshooting of issues with Microsoft platforms.
    • Greater visibility of issues across platforms when applications are hosted in a mixed environment.
    • Additional costs for monitoring systems that are not directly supported with additional packs (iSeries, Linux on Power).
    Incentivized
    Read full review
    Omnissa
    • Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure.
    • Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved.
    • Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity.
    Incentivized
    Read full review
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