Quick Workspace ONE Unified Endpoint Management recap
December 17, 2022

Quick Workspace ONE Unified Endpoint Management recap

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workspace ONE Unified Endpoint Management (UEM

Our search started with the need for a system to manage our mobile devices (security)policy wise.When we were researching solutions and their possibilities the search broadend to other features and a UEM solution instead of MDM. We decided to go with a solution that tightly integrates with our current IT suppliers and decided between Microsoft and VMWare. We mainly chose Workspace ONE Unified Endpoint Management because it had matured more as the Microsoft solutions at that time and was managable through one Pane of Glass. We used it to restrict our mobile devices with policies, deploy some standard app store apps and content locker to access internal fileservers.

Pros

  • Integrate with on-premises applications and fileshares
  • Restrict and manage mobile devices
  • Connect to third party solutions like Samsung Knox.

Cons

  • You need to install too many components on-premises
  • The portal is not really easy to use
  • The combination with other VMWare solutions is not simple
  • Deploying security profiles to mobile devices
  • Deploying apps to mobile devices
  • Access files and applications on our internal network from the internet
  • Workspace ONE Unified Endpoint Management provided us with opportunities to work beyond the limits of our internal network.
  • Workspace ONE Unified Endpoint Management didn't come cheap. Not everybody was allowed to use it.
  • Workspace ONE Unified Endpoint Management made us pass security audits on mobile devices.
  • Microsoft Endpoint Manager (Microsoft Intune + SCCM)
At the time (2017) the Microsoft solution wasn't fully cloud-native and you needed several tools to accomplish the same as Workspace ONE Unified Endpoint Management. This would have led to even more issues getting up and running as we had with Workspace ONE. Last year we made switched to Microsoft Endpoint Manager cause it presented an easier interface and was better suited to go with our business direction of Microsoft 365.

Do you think Workspace ONE Unified Endpoint Management (UEM) delivers good value for the price?

No

Are you happy with Workspace ONE Unified Endpoint Management (UEM)'s feature set?

Yes

Did Workspace ONE Unified Endpoint Management (UEM) live up to sales and marketing promises?

Yes

Did implementation of Workspace ONE Unified Endpoint Management (UEM) go as expected?

No

Would you buy Workspace ONE Unified Endpoint Management (UEM) again?

No

Microsoft Endpoint Manager (Microsoft Intune + SCCM), Microsoft Azure Active Directory, TOPdesk
Workspace ONE Unified Endpoint Management is best suited for mid to large-size companies that require all the functions that it presents. It is a plus if you are well known with the VMWare "Horizon" ecosystem and use some of these solutions. It's to hard and resource intensive to setup and manage for small companies. Next to that it is to costly for only basic functionality compared to other solutions

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