MINDBODY vs. Virtuagym

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MINDBODY
Score 6.7 out of 10
N/A
MINDBODY is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.
$129
per month
Virtuagym
Score 8.0 out of 10
N/A
Virtuagym aims to help gyms with member engagement, coaching and management. The Club Management software is designed to reduce hassle and save time. According to the vendor, the system includes a complete ecosystem with solutions for exercise and nutrition guidance, progress tracking, online coaching, client and staff management, scheduling, invoicing, online sign-up, online payments, access control, and more. Integrated branded apps and an online community present the…N/A
Pricing
MINDBODYVirtuagym
Editions & Modules
Starter
$129
per month
Accelerate
$259
per month
Ultimate
$399
per month
Ultimate Plus
$599
per month
No answers on this topic
Offerings
Pricing Offerings
MINDBODYVirtuagym
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
More Pricing Information
Community Pulse
MINDBODYVirtuagym
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
MINDBODYVirtuagym
Likelihood to Recommend
6.1
(37 ratings)
-
(0 ratings)
Usability
6.0
(2 ratings)
-
(0 ratings)
Availability
1.0
(1 ratings)
-
(0 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
6.3
(44 ratings)
-
(0 ratings)
Product Scalability
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
MINDBODYVirtuagym
Likelihood to Recommend
MINDBODY
MINDBODY excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, MINDBODY is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
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Virtuagym
No answers on this topic
Pros
MINDBODY
  • MindBody does a great job of sending out reminder emails to clients so they do not miss a class.
  • MindBody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
  • MindBody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
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Virtuagym
No answers on this topic
Cons
MINDBODY
  • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
  • The MINDBODY branded app connection needs more attention.
  • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
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Virtuagym
No answers on this topic
Usability
MINDBODY
Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
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Virtuagym
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Reliability and Availability
MINDBODY
Constant errors and TERRIBLE PRODUCT support
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Virtuagym
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Performance
MINDBODY
Fails at everything form availability to reliability.
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Virtuagym
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Support Rating
MINDBODY
MINDBODY support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
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Virtuagym
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Alternatives Considered
MINDBODY
MINDBODY is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
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Virtuagym
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Scalability
MINDBODY
Constant errors and ZERO support from the company.
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Virtuagym
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Return on Investment
MINDBODY
  • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
  • The app is good exposure.
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Virtuagym
No answers on this topic