What users are saying about
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Top Rated
3583 Ratings
13 Ratings

Miro

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Top Rated
3583 Ratings
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Score 8.9 out of 100
13 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Miro is rated higher in 1 area: Support Rating
  • Xmind is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Miro

89%
2731 Ratings
9.0

Xmind

90%
3 Ratings

Likelihood to Renew

8.9

Miro

89%
47 Ratings

Xmind

N/A
0 Ratings

Usability

8.4

Miro

84%
28 Ratings

Xmind

N/A
0 Ratings

Availability

8.2

Miro

82%
1 Rating

Xmind

N/A
0 Ratings

Performance

8.2

Miro

82%
1 Rating

Xmind

N/A
0 Ratings

Support Rating

9.8

Miro

98%
11 Ratings
5.0

Xmind

50%
2 Ratings

Online Training

9.1

Miro

91%
1 Rating

Xmind

N/A
0 Ratings

Implementation Rating

8.5

Miro

85%
2666 Ratings

Xmind

N/A
0 Ratings

Product Scalability

8.2

Miro

82%
1 Rating

Xmind

N/A
0 Ratings

Likelihood to Recommend

Miro

Miro is best suited when I am going through a design sprint. We're able to come up with t-shirt size estimation and the shareable link for users to view or edit is a great feature. There is no hard decision to create your own account unless the user wants to edit the board, I like how there is an option where you don't have to make an account to view and only comment on the board. I had a colleague who didn't like miro and would prefer to use something else to collaborate and would prefer to utilize a 5-day sprint book to better use our time. I think she mentioned that the UI can be worked on more.
Elizabeth Fun | TrustRadius Reviewer

Xmind

Well suited:
  • Organizing information.
  • Doing research.
  • Organizing goals.
  • Planning tasks.
  • Planning meetings.
  • Structure for writing documents.
Less appropriate:
  • Sharing documents among the teams/multiple users.
  • General-purpose infographics.
  • Writing longer paragraphs in the note field is very limited.
  • Integration with GitHub.
  • Integration with Confluence.
  • XMind uses a proprietary document format which is not indexed by search programs on a PC or a Mac. This means that one cannot search in the content of the XMind documents.
Anonymous | TrustRadius Reviewer

Pros

Miro

  • Easy to pick up and use by a variety of technical and non-technical team members
  • Great versatility of functions on both web and mobile - across PC/Android and Apple users
  • In-built features that make design collaboration intuitive and accessible, allowing users to provide ongoing commentary in real-time without necessarily disrupting the visual attributes of what is being worked on
  • Easy to spin a new Board up and use impromptu for a meeting so participants can log questions/ideas, see live what other participants are contributing, and then collectively review what has been submitted
  • Great for process mapping as the tool allows you to flexibly connect visual attributes, shift them around, format design shapes, etc.
  • Commentary is easy to track with comments being able to be added directly to particular assets on the board - providing names and time stamps. You can also "resolve" comments, allowing collaborators to review what items might be outstanding based on open comments.
Lucia Doll | TrustRadius Reviewer

Xmind

  • User interface.
  • User experience.
  • .Simplification
  • Enables digital write up.
Aryani Paramita | TrustRadius Reviewer

Cons

Miro

  • When I lock an object, I cannot just click and hold the cursor on the object - instead I have to hold it on the lock icon which is not intuitive and I had to learn
  • When closing a "card" after reading, the X to close is OUTSIDE the card and takes time to find
  • I love the Mind Maps, but wish there were "floating topics" to add to an entry
  • When stickies out in a table, I cannot click the round button available outside the table to straighten and organize them
Cathline Marshall | TrustRadius Reviewer

Xmind

  • Actually nothing but for more freedom on worksheet it would be better if I can move main topics freely.
Celil ÇİYNEKLİ | TrustRadius Reviewer

Pricing Details

Miro

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
none

Starting Price

$12 per month per user

Xmind

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Miro

Miro 8.9
Based on 47 answers
Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
Tiago Maricate | TrustRadius Reviewer

Xmind

No score
No answers yet
No answers on this topic

Usability

Miro

Miro 8.4
Based on 28 answers
There are some features that are a tiny bit clunky (having to switch between cursors to select vs. pan around the space). Also, there are inconsistencies in sizing we've found when pasting content into a board from another source which slows us down and is frustrating.
Deborah Rapsinski | TrustRadius Reviewer

Xmind

No score
No answers yet
No answers on this topic

Reliability and Availability

Miro

Miro 8.2
Based on 1 answer
I have never had a problem with the availability
Anushree Campbell | TrustRadius Reviewer

Xmind

No score
No answers yet
No answers on this topic

Performance

Miro

Miro 8.2
Based on 1 answer
Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
Anushree Campbell | TrustRadius Reviewer

Xmind

No score
No answers yet
No answers on this topic

Support Rating

Miro

Miro 9.8
Based on 11 answers
I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
Anushree Campbell | TrustRadius Reviewer

Xmind

Xmind 5.0
Based on 2 answers
The support around a bug in the tool which prevented the correct printing of diagrams. Support came back after a few days, and there was no workaround. Eventually, the bug was fixed in a future release. The company does not pay much attention to user forums. With better support and plugin mechanism for user contributions, the product would be more convincing.
Anonymous | TrustRadius Reviewer

In-Person Training

Miro

Not applicable as never had in person training
Anushree Campbell | TrustRadius Reviewer

Xmind

No answers on this topic

Online Training

Miro

Miro 9.1
Based on 1 answer
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
Anushree Campbell | TrustRadius Reviewer

Xmind

No score
No answers yet
No answers on this topic

Implementation Rating

Miro

Miro 8.5
Based on 2666 answers
As stated before, Miro is a really useful tool for taking requirements spelled out in a software specification and ensuring the requirements are well understood and agreed on by multiple stakeholders. It's also really easy to comment and have a discussion on various screens. I also love the use of stickies (and different colors) to identify different things. For example, I use black for external links, orange for questions, green for technical notice, and purple for UI/UX-related notes.
Lindsey Bulzan | TrustRadius Reviewer

Xmind

No score
No answers yet
No answers on this topic

Alternatives Considered

Miro

I use all of these products, often depending on whatever software a project has already been set up on, or personal preferences from colleagues or clients. In summary I would say that MURAL is my go-to software for quick and easy projects, especially with non-designers. If I know something is being set up for the long haul, I will consider Miro, since it will offer me more options down the line. FigJam I only use rarely, mostly when I don't have access to internet.
Emmanuel Tauch | TrustRadius Reviewer

Xmind

It has a different form. Trello is good for task management. Xmind will give an overall connection between different tasks and how all the tasks interconnect to each other. The reminder function in Trello is good to keep track. However, a bird's eye view in Xmind will put conversations into context, and ease the navigation of any discussions.
Aryani Paramita | TrustRadius Reviewer

Scalability

Miro

Miro 8.2
Based on 1 answer
The product is being used across the company and still no issues with the same.
Anushree Campbell | TrustRadius Reviewer

Xmind

No score
No answers yet
No answers on this topic

Return on Investment

Miro

  • As an positive impact, exchanging ideas have been much quicker.
  • The other favorable one is that being collaboration has been strengthened.
  • As a negative impact, not having pursuit tasks has caused to need the usage of a new program for that.
Oktay Çelik | TrustRadius Reviewer

Xmind

  • You can see big picture and in a faster way can drill down ideas. It makes it easier to dominate states, ideas, analysis, etc. So it make you learn faster and respond faster and smarter.
Celil ÇİYNEKLİ | TrustRadius Reviewer

Screenshots

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