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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mitel MiCollab

    Score6.9 out of 10
    N/AMitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.N/A

    Titan.email

    Score7.9 out of 10
    N/ATitan is a customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers. With features such as Email templates, the ability to Schedule sends, Follow-up reminders, Read receipts and a lot more, Titan provides an email experience that streamlines productivity. Users can also manage a Calendar, Contact list, and storage which offers efficiency from within the…

    $2.19

    per month per user

    Pricing
    Mitel MiCollabTitan.email
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mitel MiCollabTitan.email
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Mitel MiCollabTitan.email
    Considered Both Products
    Mitel Networks Corporation
    No answer on this topic
    Titan.Mail
    No answer on this topic
    Key User Insights
    Would buy again
    55%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    73%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Mitel MiCollabTitan.email
    Project Management
    Comparison of Project Management features of Mitel MiCollab and Titan.email
    Feature
    Mitel MiCollab
    5.5
    14 Ratings
    34% below category average
    Titan.email
    -
    Ratings
    Task Management6.28 Ratings00 Ratings
    Gantt Charts6.03 Ratings00 Ratings
    Scheduling6.09 Ratings00 Ratings
    Workflow Automation3.96 Ratings00 Ratings
    Mobile Access7.613 Ratings00 Ratings
    Search3.910 Ratings00 Ratings
    Visual planning tools5.06 Ratings00 Ratings
    Communication
    Comparison of Communication features of Mitel MiCollab and Titan.email
    Feature
    Mitel MiCollab
    6.3
    15 Ratings
    24% below category average
    Titan.email
    -
    Ratings
    Chat6.114 Ratings00 Ratings
    Notifications7.014 Ratings00 Ratings
    Discussions6.08 Ratings00 Ratings
    Surveys4.03 Ratings00 Ratings
    Internal knowledgebase3.48 Ratings00 Ratings
    Integrates with GoToMeeting7.84 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.04 Ratings00 Ratings
    Integrates with Outlook8.06 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mitel MiCollab and Titan.email
    Feature
    Mitel MiCollab
    6.3
    11 Ratings
    24% below category average
    Titan.email
    -
    Ratings
    Versioning5.01 Ratings00 Ratings
    Video files8.06 Ratings00 Ratings
    Audio files8.09 Ratings00 Ratings
    Document collaboration7.06 Ratings00 Ratings
    Access control3.310 Ratings00 Ratings
    Advanced security features4.29 Ratings00 Ratings
    Integrates with Google Drive8.01 Ratings00 Ratings
    Device sync6.99 Ratings00 Ratings
    Best Alternatives
    Mitel MiCollabTitan.email
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mitel MiCollabTitan.email
    Likelihood to Recommend
    4.6
    (15 ratings)
    9.8
    (2 ratings)
    Usability
    5.6
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    6.4
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Mitel MiCollabTitan.email
    Likelihood to Recommend
    Mitel Networks Corporation
    If you're in an area that has highly trained technicians to support the Mitel MiCollab product - I think your experience will likely be much better than ours. In my opinion, Frontier (and Integra before them) were the worst, and we do not look back on that experience with much happiness.
    Incentivized
    Read full review
    Titan.Mail
    Titan is a company that is well suited for corporations who need to manage professional services like data sheets and provide information to their clients. It is helpful to create more profitable margins and track excactly what is going on. They have great environmental resources and can support any going green initiatives
    Read full review
    Pros
    Mitel Networks Corporation
    • Easy to use interface for non technical users.
    • Lots of options to setup for end users.
    • Headsets are comfortable and better than old handsets with desk phones. MiCollab allows users more comfortable phone calls.
    • Call quality is great.
    • Chat feature is great.
    Incentivized
    Read full review
    Titan.Mail
    • Document Managment
    • Timesheets
    • Analytics
    Incentivized
    Read full review
    Cons
    Mitel Networks Corporation
    • The setup for the twinning feature was a bit confusing and took me a while to successfully complete the task.
    • The UX, particularly on an older iPhone could be improved.
    • Overall, the product is rather sound, and I am pleased with my experience using it.
    Incentivized
    Read full review
    Titan.Mail
    • reports
    • shared live documents
    • data sheets
    Read full review
    Usability
    Mitel Networks Corporation
    It is easy to you for existig Mitel UC users, who are familiar with the Mitel way of things, but for green field enterprises, might be a ramp up period which in most cases would not be worth it as its competitor TEAMS is much easier and intuity to use.
    Incentivized
    Read full review
    Titan.Mail
    No answers on this topic
    Support Rating
    Mitel Networks Corporation
    Initially, support from Mitel was fantastic, but recently it has started to lag significantly. Response takes 8 hours, at a minimum, usually requiring a second call to spur a response. Email support is even worse (email in a ticket) - I have had to call in to get things running the 3 times I've tried to email support.
    Incentivized
    Read full review
    Titan.Mail
    No answers on this topic
    Alternatives Considered
    Mitel Networks Corporation
    MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
    Incentivized
    Read full review
    Titan.Mail
    Titan is better for just managing documents and planning in comparsion with GitHub which we still use in order to manage branches and builds of software that we are working on
    Incentivized
    Read full review
    Return on Investment
    Mitel Networks Corporation
    • This product was competitively priced when originally purchased. We will need to evaluate whether to replace it when it approaches the end of life or simply upgrade it.
    • Users typically only use the phone system because the collaboration tools have been superseded in functionality by other tools.
    Incentivized
    Read full review
    Titan.Mail
    • increased profit
    • increased communication
    • compliance standards
    Read full review
    ScreenShots

    Titan.email Screenshots

    Screenshot of Rich WebmailScreenshot of Dark modeScreenshot of Schedule sendScreenshot of Follow up reminderScreenshot of Email templatesScreenshot of Read receipt