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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mitel MiCollab

    Score6.9 out of 10
    N/AMitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.N/A

    Virola Messenger

    Score8.5 out of 10
    N/AVirola Messenger is a corporate messenger for secure team collaboration. Both self-hosted and cloud Virola servers are available. Main features: private and group chat rooms file transfer and unlimited storage reactions, mentions, replies and discussions continuous voice and video meetings voice meetings recording live avatars issue tracking with task board screen sharing remote…

    $22

    per month 11 users (minimum)

    Pricing
    Mitel MiCollabVirola Messenger
    Editions & Modules
    No answers on this topic
    Annual Subscription
    $1.30
    per month per user
    Monthly Subscription
    $1.56
    per month per user
    Perpetual License
    $31.24
    one-time fee per user
    Offerings
    Pricing Offerings
    Mitel MiCollabVirola Messenger
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Mitel MiCollabVirola Messenger
    Considered Both Products
    Mitel Networks Corporation
    No answer on this topic
    Provide Support Live Chat
    No answer on this topic
    Key User Insights
    Would buy again
    55%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    73%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Mitel MiCollabVirola Messenger
    Project Management
    Comparison of Project Management features of Mitel MiCollab and Virola Messenger
    Feature
    Mitel MiCollab
    5.5
    14 Ratings
    34% below category average
    Virola Messenger
    7.8
    2 Ratings
    1% above category average
    Task Management6.28 Ratings8.52 Ratings
    Gantt Charts6.03 Ratings00 Ratings
    Scheduling6.09 Ratings00 Ratings
    Workflow Automation3.96 Ratings00 Ratings
    Mobile Access7.613 Ratings8.02 Ratings
    Search3.910 Ratings7.01 Ratings
    Visual planning tools5.06 Ratings00 Ratings
    Communication
    Comparison of Communication features of Mitel MiCollab and Virola Messenger
    Feature
    Mitel MiCollab
    6.3
    15 Ratings
    24% below category average
    Virola Messenger
    9.5
    2 Ratings
    17% above category average
    Chat6.114 Ratings9.52 Ratings
    Notifications7.014 Ratings00 Ratings
    Discussions6.08 Ratings00 Ratings
    Surveys4.03 Ratings00 Ratings
    Internal knowledgebase3.48 Ratings00 Ratings
    Integrates with GoToMeeting7.84 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.04 Ratings00 Ratings
    Integrates with Outlook8.06 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mitel MiCollab and Virola Messenger
    Feature
    Mitel MiCollab
    6.3
    11 Ratings
    24% below category average
    Virola Messenger
    9.0
    2 Ratings
    11% above category average
    Versioning5.01 Ratings00 Ratings
    Video files8.06 Ratings9.02 Ratings
    Audio files8.09 Ratings9.02 Ratings
    Document collaboration7.06 Ratings00 Ratings
    Access control3.310 Ratings00 Ratings
    Advanced security features4.29 Ratings00 Ratings
    Integrates with Google Drive8.01 Ratings00 Ratings
    Device sync6.99 Ratings00 Ratings
    Best Alternatives
    Mitel MiCollabVirola Messenger
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mitel MiCollabVirola Messenger
    Likelihood to Recommend
    4.6
    (15 ratings)
    8.5
    (2 ratings)
    Usability
    5.6
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    6.4
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Mitel MiCollabVirola Messenger
    Likelihood to Recommend
    Mitel Networks Corporation
    If you're in an area that has highly trained technicians to support the Mitel MiCollab product - I think your experience will likely be much better than ours. In my opinion, Frontier (and Integra before them) were the worst, and we do not look back on that experience with much happiness.
    Incentivized
    Read full review
    Provide Support Live Chat
    This is fantastic for offices that have employees working from home. It is a much cleaner and easier way to discuss projects or even have informal conversations. However if all employees are working from the same office, the features are limited as conversation, screen sharing, and task management are less valuable.
    Incentivized
    Read full review
    Pros
    Mitel Networks Corporation
    • Easy to use interface for non technical users.
    • Lots of options to setup for end users.
    • Headsets are comfortable and better than old handsets with desk phones. MiCollab allows users more comfortable phone calls.
    • Call quality is great.
    • Chat feature is great.
    Incentivized
    Read full review
    Provide Support Live Chat
    • Secure chatting
    • Chatrooms
    • File transfer/ sharing
    Incentivized
    Read full review
    Cons
    Mitel Networks Corporation
    • The setup for the twinning feature was a bit confusing and took me a while to successfully complete the task.
    • The UX, particularly on an older iPhone could be improved.
    • Overall, the product is rather sound, and I am pleased with my experience using it.
    Incentivized
    Read full review
    Provide Support Live Chat
    • A cleaner interface.
    • More intuitive for older generations.
    • Customizable notification tones
    Incentivized
    Read full review
    Usability
    Mitel Networks Corporation
    It is easy to you for existig Mitel UC users, who are familiar with the Mitel way of things, but for green field enterprises, might be a ramp up period which in most cases would not be worth it as its competitor TEAMS is much easier and intuity to use.
    Incentivized
    Read full review
    Provide Support Live Chat
    No answers on this topic
    Support Rating
    Mitel Networks Corporation
    Initially, support from Mitel was fantastic, but recently it has started to lag significantly. Response takes 8 hours, at a minimum, usually requiring a second call to spur a response. Email support is even worse (email in a ticket) - I have had to call in to get things running the 3 times I've tried to email support.
    Incentivized
    Read full review
    Provide Support Live Chat
    No answers on this topic
    Alternatives Considered
    Mitel Networks Corporation
    MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
    Incentivized
    Read full review
    Provide Support Live Chat
    It's really early to judge Virola's capabilities with other offerings or tools in the marketplace but with the set of features the tool offers at the moment at the negligible price it can surely be counted as a dark horse to make its way through to be one of the best. Provide that it has the ability to support larger teams, it can really be successful in the future.
    Incentivized
    Read full review
    Return on Investment
    Mitel Networks Corporation
    • This product was competitively priced when originally purchased. We will need to evaluate whether to replace it when it approaches the end of life or simply upgrade it.
    • Users typically only use the phone system because the collaboration tools have been superseded in functionality by other tools.
    Incentivized
    Read full review
    Provide Support Live Chat
    • Kept everyone in the loop
    • Allowed for seamless project discussions from inside and outside the office.
    • Great way to share screens which was very important.
    Incentivized
    Read full review
    ScreenShots

    Virola Messenger Screenshots

    Screenshot of Virola Messenger desktop and mobile client appsScreenshot of Issues and discussions in Virola MessengerScreenshot of Virola Messenger mobile client appScreenshot of Task board in Virola MessengerScreenshot of Screen sharing and remote control in Virola Messenger