MoEngage vs OneSignal

Likelihood to Recommend

MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.

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Verified User

Vice-President in Marketing

Internet Company, 51-200 employees

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OneSignal is fantastic for getting push messages out on new content, special offers, and anything that someone visiting your website would generally be interested in. Keeping your content engaging is a great way to build an organic audience in a world that relies on social media traffic to fuel web traffic. It has a big opportunity to be overused, however.

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Chad Carman

Digital Media Director

Rocky Mountain Elk FoundationNon-Profit Organization Management, 51-200 employees

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Pros

Basic use cases of Push Notifcation and Email enablement
Scheduling certain events with an API, as we have more APIs it's become very useful

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Verified User

Manager in Corporate

Internet Company, 1001-5000 employees

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Push notifications.
Segmentation.
Integrations.
Easy to install.

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Marco Diversi

Webmaster

Cash MachineMarketing and Advertising, 1-10 employees

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Cons

Attribution
Onboarding could be faster

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Verified User

Vice-President in Marketing

Internet Company, 51-200 employees

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Concerns about data storage
Install can be a bit tricky
Some issues with pushing to Chrome users.

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Alex Collins

Founder

Jeweler SocialMarketing and Advertising, 1-10 employees

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Likelihood to Renew

MoEngage 2.0

Based on 1 answer

Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew

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Verified User

Manager in Corporate

Internet Company, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Support Rating

MoEngage 8.0

Based on 1 answer

It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.

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Verified User

Vice-President in Marketing

Internet Company, 51-200 employees

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OneSignal 10.0

Based on 1 answer

Their customer support has been top-notch. They are able to assist you in getting through any problems that you may have and respond in a very timely manner. I've dealt with them on 4-5 instances over the years and my issues were always resolved within a matter of a few business days.

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Chad Carman

Digital Media Director

Rocky Mountain Elk FoundationNon-Profit Organization Management, 51-200 employees

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Alternatives Considered

Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.

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Verified User

Manager in Corporate

Internet Company, 1001-5000 employees

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OneSignal is the one that has more integrations with plugins, external API and that is completely free and easy to install. They have a very good UI with many options and they will never ask for money to use this service. You can have unlimited subscribers and you can send unlimited messages for free.

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Marco Diversi

Webmaster

Cash MachineMarketing and Advertising, 1-10 employees

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Return on Investment

It has increased our customer retention.
Improved average revenue per user through cross-sell campaigns
It has helped us make faster decisions through real-time analytics.

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Verified User

Vice-President in Marketing

Internet Company, 51-200 employees

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Sales attributed to OneSignal
Higher number of monthly visitors
Increased customer loyalty/returning customer rate

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Alex Collins

Founder

Jeweler SocialMarketing and Advertising, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

$1000

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

MoEngage vs OneSignal

MoEngage

OneSignal

Pros

Cons

Likelihood to Renew

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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