What users are saying about
14 Ratings
35 Ratings
14 Ratings
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Score 8.6 out of 100
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Feature Set Ratings

    Email & Online Marketing

    MoEngage

    Feature Set Not Supported
    N/A
    8.7

    Ortto

    87%
    Ortto ranks higher in 8/8 features

    WYSIWYG email editor

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.6
    86%
    8 Ratings

    A/B testing

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    Mobile optimization

    N/A
    0 Ratings
    8.7
    87%
    10 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    9.2
    92%
    21 Ratings

    List management

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Lead Management

    MoEngage

    Feature Set Not Supported
    N/A
    8.9

    Ortto

    89%
    Ortto ranks higher in 3/3 features

    Lead nurturing

    N/A
    0 Ratings
    9.6
    96%
    11 Ratings

    Data quality management

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    8.6
    86%
    9 Ratings

    Campaign Management

    MoEngage

    Feature Set Not Supported
    N/A
    8.7

    Ortto

    87%
    Ortto ranks higher in 1/1 features

    Event/webinar marketing

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Social Media Marketing

    MoEngage

    Feature Set Not Supported
    N/A
    8.7

    Ortto

    87%
    Ortto ranks higher in 1/1 features

    Social profile integration

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    Reporting & Analytics

    MoEngage

    Feature Set Not Supported
    N/A
    8.6

    Ortto

    86%
    Ortto ranks higher in 2/2 features

    Dashboards

    N/A
    0 Ratings
    8.6
    86%
    12 Ratings

    Standard reports

    N/A
    0 Ratings
    8.6
    86%
    12 Ratings

    Platform & Infrastructure

    MoEngage

    Feature Set Not Supported
    N/A
    8.6

    Ortto

    86%
    Ortto ranks higher in 3/3 features

    API

    N/A
    0 Ratings
    8.6
    86%
    8 Ratings

    Customizability

    N/A
    0 Ratings
    8.6
    86%
    9 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.6
    86%
    7 Ratings

    Attribute Ratings

    • MoEngage is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.8

    MoEngage

    88%
    2 Ratings
    8.6

    Ortto

    86%
    12 Ratings

    Likelihood to Renew

    2.0

    MoEngage

    20%
    1 Rating

    Ortto

    N/A
    0 Ratings

    Support Rating

    8.0

    MoEngage

    80%
    1 Rating

    Ortto

    N/A
    0 Ratings

    Likelihood to Recommend

    MoEngage

    MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.
    Anonymous | TrustRadius Reviewer

    Ortto

    Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
    Michael Rastall, MBA | TrustRadius Reviewer

    Pros

    MoEngage

    • Basic use cases of Push Notifcation and Email enablement
    • Scheduling certain events with an API, as we have more APIs it's become very useful
    Anonymous | TrustRadius Reviewer

    Ortto

    • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
    • Easy and powerful email editing and creation built-in. No need for email template coding.
    • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
    Bryan McAnulty | TrustRadius Reviewer

    Cons

    MoEngage

    • Attribution
    • Onboarding could be faster
    Anonymous | TrustRadius Reviewer

    Ortto

    • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
    Emily Muhoberac | TrustRadius Reviewer

    Pricing Details

    MoEngage

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required
    $1000

    Starting Price

    MoEngage Editions & Modules

    Additional Pricing Details

    Ortto

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $29 per month

    Ortto Editions & Modules

    Edition
    Professional$991
    Campaign$291
    Business$2991
    CustomRequest by quote
    Free$03
    1. per month
    2. none
    3. per month
    Additional Pricing Details

    Likelihood to Renew

    MoEngage

    MoEngage 2.0
    Based on 1 answer
    Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
    Anonymous | TrustRadius Reviewer

    Ortto

    No score
    No answers yet
    No answers on this topic

    Support Rating

    MoEngage

    MoEngage 8.0
    Based on 1 answer
    It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
    Anonymous | TrustRadius Reviewer

    Ortto

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    MoEngage

    Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.
    Anonymous | TrustRadius Reviewer

    Ortto

    How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    MoEngage

    • It has increased our customer retention.
    • Improved average revenue per user through cross-sell campaigns
    • It has helped us make faster decisions through real-time analytics.
    Anonymous | TrustRadius Reviewer

    Ortto

    • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
    Anonymous | TrustRadius Reviewer

    Screenshots

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