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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MoEngage

    Score8.3 out of 10
    N/AMoEngage is an insights-led customer engagement platform, that empowers marketers and product owners with AI-driven insights and the ability to instantly turn those insights into cross-channel experiences.N/A

    Textmagic

    Score10 out of 10
    N/ATextmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications. Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.

    $20

    per month

    Pricing
    MoEngageTextmagic
    Editions & Modules
    No answers on this topic
    Pay as You Go Plan
    $0.05
    per outbound text
    Pay as You Go Plan
    $0.05
    per outbound text
    Offerings
    Pricing Offerings
    MoEngageTextmagic
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$1,000No setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MoEngageTextmagic
    Small Businesses
    Listrak
    Score10 out of 10
    Telegram
    Score8.8 out of 10
    Medium-sized Companies
    Sailthru
    Score5.3 out of 10
    Telegram
    Score8.8 out of 10
    Enterprises
    Listrak
    Score10 out of 10
    Telegram
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MoEngageTextmagic
    Likelihood to Recommend
    8.0
    (3 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MoEngageTextmagic
    Likelihood to Recommend
    MoEngage
    This is particularly well built for a scaled dynamic business like an edtech where you need to constantly push someone to complete their course and how MoEngage does this well is because they have their suite of AI to help you with retention and lifecycle campaigns
    Incentivized
    Read full review
    Textmagic
    TextMagic is a wonderful solution for small businesses or non-profits just adding an SMS text service to their marketing outreach program. Very easy to set up and use. Customers seem to like SMS as a method of communication. Easily lets you keep in touch with them at a very nominal cost. Immediate feedback if they respond to your text on the dashboard through chat.
    Incentivized
    Read full review
    Pros
    MoEngage
    • Multi-channel campaign management
    • User journey
    • Analytics
    • Data Insights
    Incentivized
    Read full review
    Textmagic
    • Employees can connect via text messages using two-way chat messages.
    • Emails can be converted to text messages and sent as SMS.
    Incentivized
    Read full review
    Cons
    MoEngage
    • More complex use cases cannot be catered
    • MoEngage has bugs that hinder operations
    • Service level is quite bad when escalating issues
    • Scalability is not the best when taking on high growth usage
    Incentivized
    Read full review
    Textmagic
    • Connection between other services ERP, CRM and slack.
    • Textmagic is a tool for kids who want to SMS chat.
    • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
    Read full review
    Likelihood to Renew
    MoEngage
    Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
    Incentivized
    Read full review
    Textmagic
    I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
    Incentivized
    Read full review
    Usability
    MoEngage
    There is still area of improvement in UI since it's cluncky and there is a noticable lag as well
    Incentivized
    Read full review
    Textmagic
    It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
    Incentivized
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    Support Rating
    MoEngage
    It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
    Incentivized
    Read full review
    Textmagic
    No answers on this topic
    Alternatives Considered
    MoEngage
    These have nearly the same features, an almost 90% overlap. Pricing- and support-wise MoEngage is better. Also, it's good for both app and web, whereas CleverTap is mostly mobile-centric and WebEngage is web-centric.
    Incentivized
    Read full review
    Textmagic
    TextMagic just worked. Where Trello seemed like we needed to jump through a bunch of hoops to get it working, TextMagic was simple to set up. Everything seemed streamlined and easy to manage.
    Incentivized
    Read full review
    Return on Investment
    MoEngage
    • Enables the team to focus on more events that could generate better results
    • Schedule with APIs allows more scalable operations
    • The bugs tend to block the overall operations from going well
    Incentivized
    Read full review
    Textmagic
    • It's just a small part of our communications with employees but they appreciate it very much!
    • It is a very cost effective communications tool.
    • There is no negative impact. I just need to remember to update the contact lists with any employee changes.
    Incentivized
    Read full review
    ScreenShots

    MoEngage Screenshots

    Screenshot of Insights and action on the same screen - Once user data is analyzed, a new campaign can be started without going to a new tab/page.Screenshot of Predictive Segmentation based on RFM Analysis - In addition to user-defined segments, MoEngage comes with predictive segments based on RFM ( Recency, Frequency and Monetary) Analysis. This splits users into segments like 'Potential Loyalists' and 'About to Sleep', so relevant campaigns can be run to convert them.