Monetate (formerly Kibo Personalization, powered by Monetate and Certona) is an ecommerce personalization software for consumer-facing brands. Monetate enables brands to create individualized experiences for site visitors, with the goal of improving engagement and business performance. Founded in 2008, Monetate services Adidas, Lufthansa, Office Depot, Reebok, Wolseley, and other companies.
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Piano Amplifier
Score 8.0 out of 10
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A solution to amplify content with AI-powered social publishing. Used to grow and engage an audience through real-time data and machine-learning optimization, guiding users to content, and to just the right place in the social conversation.
Socialflow was acquired by Piano in 2022, and is now a Piano solution.
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Pricing
Monetate
Piano Amplifier
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Monetate
Piano Amplifier
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Monetate
Piano Amplifier
Features
Monetate
Piano Amplifier
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Monetate
-
Ratings
Piano Amplifier
5.0
2 Ratings
41% below category average
Boolean keyword searches
00 Ratings
5.12 Ratings
Filtering out noise/spam
00 Ratings
4.62 Ratings
Sentiment analysis
00 Ratings
5.12 Ratings
Broad channel coverage
00 Ratings
5.12 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Monetate
-
Ratings
Piano Amplifier
5.1
3 Ratings
45% below category average
Content planning and scheduling
00 Ratings
5.13 Ratings
Audience targeting
00 Ratings
5.13 Ratings
Content optimization
00 Ratings
5.13 Ratings
Workflow management
00 Ratings
5.13 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Monetate
-
Ratings
Piano Amplifier
5.0
3 Ratings
47% below category average
Automated routing and prioritization
00 Ratings
5.12 Ratings
Customer interaction histories
00 Ratings
4.62 Ratings
Bulk actions
00 Ratings
5.13 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Monetate
-
Ratings
Piano Amplifier
5.1
3 Ratings
41% below category average
Lead generation
00 Ratings
5.13 Ratings
Content marketing
00 Ratings
5.13 Ratings
Paid media management
00 Ratings
5.13 Ratings
Campaigns and promotions
00 Ratings
5.13 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Monetate
-
Ratings
Piano Amplifier
5.7
3 Ratings
38% below category average
Twitter
00 Ratings
5.13 Ratings
Facebook
00 Ratings
5.13 Ratings
LinkedIn
00 Ratings
5.13 Ratings
Google+
00 Ratings
9.01 Ratings
Instagram
00 Ratings
5.13 Ratings
Pinterest
00 Ratings
5.12 Ratings
YouTube
00 Ratings
5.12 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Monetate
-
Ratings
Piano Amplifier
5.1
3 Ratings
41% below category average
Campaign success analytics
00 Ratings
5.13 Ratings
Real-time tracking
00 Ratings
5.13 Ratings
Competitor analysis
00 Ratings
5.12 Ratings
Account management
Comparison of Account management features of Product A and Product B
Monetate is a fully functional space to generate multiple marketing campaigns for your company on the web, many of the functions found in this program are a contribution to manage your content correctly and give it the space you are looking for, we We recommend it one hundred percent. We feel very comfortable with everything we have been able to achieve thanks to this program.
SocialFlow is well suited for Platform & keyword research : 1. In-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tags Social mediaplatforms Professional review forums Industry-focused discussion sites E-commerce websites Content streaming platforms data extraction 2. Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual minimum (if applicable)
Audience segmentation is relatively painless. They provide a robust way to granularly target visitors by device type, location, weather, demographics, etc.
Our CSM has been very engaged and detailed in supporting our partnership. She provides very prompt responses and clearly works hard to push the Kibo team when possible.
The User Interface to develop new actions is not terrible.
Supports Single Sign On, which is the preferred method of managing users at my organization.
We'd like to be able to use the Monetate resources to help us set up tests that require web dev (to get it out of our backlog), but they also have wait times similar to our internal ones. I realize resources are hard to come by, but this is an area we'd love to be able to utilize more if the turnaround were quicker.
IE is always a problem. I know it's not Monetate-specific though, and many tools struggle with IE.
We have a large percentage of our users who use IE, and I'd like to provide more experiences in IE without and additional hassle.
I had never worked within a company that had a tool like this. It made my life as a designer and a creative manager much easier with it's easy to use interface and limitless possibilities in terms of creative. I would highly recommend taking Monetate for a test drive, you will not be disappointed.
Part of what I love about Monetate is how intuitive the tool is. Very very easy to use - based on the basics - Who/What/When/Where concept. Anyone can jump right in and start using the tool. And very easy to copy campaigns and tweak to continue to build experiences. We recently added Monetate on mobile and similar experience - easy to jump back and forth between platforms. Also love the analytics dashboard...easily quantifiable and easy to get tidbits that are digestible for others not as familiar with tool.
I give this rating as an outcome to understand competitor social strategy to improve strategic positioning. Drive improvement by benchmarking and serving to compete on content Identify trends, topics/themes, potential threats, etc. Improve campaigns by measuring and comparing audience reach, Interaction, etc. Measure engagement rate to analyze audience association. What themes/topics are generating higher engagement Insights to assist marketing teams in planning future campaigns
Monetate support team meets with use weekly, answers emails daily and promptly. They are proactive about getting answers for us when we need it and offering suggestions based on observations they have or learnings they want to share from other partners. Monetate's support is top notch.
Monetate installs easily and sets up personalization with just a few clicks. We never used the recommendation engine but the multivariant testing was great.
At the time of selection, it was the best tool to fit our business needs. The day-to-day users were able to create some experiences on their own and did not require much oversight. We also had developer support built into our contract along with internal developer support so most experiences were achievable. We believed it was as good and in some ways better than the other comparable tools on the market.
We've also evaluated HootSuite and Sprout Social, and we used both in the past. SocialFlow is superior in its content system for creating, editing, and publishing posts. It's ideal for a team of our size. The cost is fair. It was overall the best option in all of the categories we were looking for.
We are really starting to understand our audience and what they prefer on our website. One example is on our product display pages, we learned that our visitors convert about 35% more when content is laid out in one fashion versus another. Another example is our promotional banners perform better when it takes up the width of the page versus the margins pulled in more.
At first, Monetate was a negative ROI - we were paying for a service we weren't getting, and not understanding the full power of the program. With the new optimization firm however, we are now really able to churn out more tests, have a clean and direct test plan, and finally seeing tangible results.
As an aside, Monetate has helped us just save time and money on creating our promotional banners now so we don't have to get with our development team each time we want to put one up. Even without running a test, it has let us add content to our site when we need to (as we already have the experiments set up as we need it to and we can quickly duplicate it) without our developers getting in there to make those short-lived changes.