What users are saying about
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Top Rated
171 Ratings
Top Rated
432 Ratings

Moodle

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Top Rated
171 Ratings
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Score 7.8 out of 100
Top Rated
432 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Moodle

Moodle is a Learning Management System and is best suited for just that. We didn't like the assessment piece of our full scale Learning Management System (nor did we want to purchase the entire assessment module) so we chose to use Moodle for this, and it works well. Installing this application with the intention of only using a portion of its capabilities can be successful in environments where you have technical skills and a broad understanding of integration between your systems. For institutions that lack these, you're better suited to using a full scale of an LMS with assessment inside that same application.
Anonymous | TrustRadius Reviewer

Zoho CRM

Well suited for basic sales and pipeline management. Not appropriate if those leads or prospects need to be transferred into other organizations or companies. Good to use on more individualized sales teams, but not particularly great when it comes to collaborations. Limited tagging and chatting options for collaborative sales.If you are planning to work a pipeline to generate sales and are not in need of a great deal of communication between employees, this will be great for you.
Andrew McClean | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

Moodle
7.5
Zoho CRM
Course authoring
Moodle
7.9
Zoho CRM
Course catalog or library
Moodle
7.9
Zoho CRM
Player/Portal
Moodle
7.6
Zoho CRM
Learning content
Moodle
8.3
Zoho CRM
Mobile friendly
Moodle
6.9
Zoho CRM
Progress tracking & certifications
Moodle
6.9
Zoho CRM
Assignments
Moodle
8.1
Zoho CRM
Compliance management
Moodle
7.1
Zoho CRM
Learning administration
Moodle
7.7
Zoho CRM
Learning reporting & analytics
Moodle
7.6
Zoho CRM
Social learning
Moodle
6.8
Zoho CRM

Sales Force Automation

Moodle
Zoho CRM
7.8
Customer data management / contact management
Moodle
Zoho CRM
8.1
Workflow management
Moodle
Zoho CRM
8.1
Territory management
Moodle
Zoho CRM
7.8
Opportunity management
Moodle
Zoho CRM
8.0
Integration with email client (e.g., Outlook or Gmail)
Moodle
Zoho CRM
7.2
Contract management
Moodle
Zoho CRM
7.6
Quote & order management
Moodle
Zoho CRM
7.5
Interaction tracking
Moodle
Zoho CRM
8.3
Channel / partner relationship management
Moodle
Zoho CRM
7.5

Customer Service & Support

Moodle
Zoho CRM
7.6
Case management
Moodle
Zoho CRM
7.7
Call center management
Moodle
Zoho CRM
7.4
Help desk management
Moodle
Zoho CRM
7.6

Marketing Automation

Moodle
Zoho CRM
8.1
Lead management
Moodle
Zoho CRM
8.1
Email marketing
Moodle
Zoho CRM
8.0

CRM Project Management

Moodle
Zoho CRM
7.9
Task management
Moodle
Zoho CRM
8.1
Billing and invoicing management
Moodle
Zoho CRM
7.7
Reporting
Moodle
Zoho CRM
7.9

CRM Reporting & Analytics

Moodle
Zoho CRM
8.1
Forecasting
Moodle
Zoho CRM
7.9
Pipeline visualization
Moodle
Zoho CRM
8.1
Customizable reports
Moodle
Zoho CRM
8.3

Customization

Moodle
Zoho CRM
8.4
Custom fields
Moodle
Zoho CRM
8.5
Custom objects
Moodle
Zoho CRM
8.4
Scripting environment
Moodle
Zoho CRM
8.5
API for custom integration
Moodle
Zoho CRM
8.1

Security

Moodle
Zoho CRM
8.3
Single sign-on capability
Moodle
Zoho CRM
8.1
Role-based user permissions
Moodle
Zoho CRM
8.4

Social CRM

Moodle
Zoho CRM
7.4
Social data
Moodle
Zoho CRM
7.4
Social engagement
Moodle
Zoho CRM
7.4

Integrations with 3rd-party Software

Moodle
Zoho CRM
7.5
Marketing automation
Moodle
Zoho CRM
7.7
Compensation management
Moodle
Zoho CRM
7.4

Platform

Moodle
Zoho CRM
7.1
Mobile access
Moodle
Zoho CRM
7.1

Pros

Moodle

  • Moodle's grade book works well. Assignments are integrated so the grades are recorded automatically.
  • Moodle is customizable by administrators, so our version only gives us the options we need. NO Clutter.
  • The discussion board offers several options for instructors that help with grading. I use "sum of points", but there are other options as well.
Marianna Rader | TrustRadius Reviewer

Zoho CRM

  • Zoho CRM has an incredible amount of features, from tagging contacts to social media integration (LinkedIn, Facebook, etc) and email capabilities.
  • Zoho CRM is very customizable. The entire look and feel of each page and account can be customized to fit your organization's needs.
  • Zoho CRM is just one of the products offered under Zoho's suite of software products. It easily integrates with other enterprise software like Zoho Project Management and Zoho email.
Adam Montgomery | TrustRadius Reviewer

Cons

Moodle

  • Hosting: Hosting Moodle yourself is difficult. I wouldn't want to mess with all the things involved with hosting and maintaining Moodle on my own server. Hosting Moodle requires a web server with PHP and a database. However, this weakness is also a strength. Although it would be cumbersome to manage Moodle on one's own the fact that it can be done and freely really sets Moodle apart from all other LMSs.
  • Scheduling: The basic version of Moodle (no plugins) does not include a scheduling component. What I mean is there is not a way to schedule in person or webinar training sessions in the system and then track attendance. Unless of course it is all done manually and no one wants to do that. There is a face-to-face plugin that does just what I am talking about, but because of the way I have Moodle hosted plugins are not an option for me without going through a few hoops.
  • Cloning a Course: For one of my trainings there is a course that uses the local branch Director as the instructor. Therefore, I have to create the same course over an over again for each branch across the company. While there are a few ways to duplicate a course, there is only one way to duplicate the course and include all the badges, a backup file. This means I have to backup a course, create a new course, upload the backup, then go in and turn on all of badges. I want a magic wand button that clones a course exactly as it is; is that too much to ask?
  • Also, if I have to fix a typo in a SCORM package I have to reload that file to every single course that contains the file I fixed. My second wish is to have one place to load SCORM packages and then just point to them in the courses so there is only one place I have to go in order to upload a corrected file.
Robin Sargent | TrustRadius Reviewer

Zoho CRM

  • I do wish it was a bit "smarter" that it could sense duplicate entries and simply update fields when it recognizes a dupe.
  • I wish it had an easier integration with our marketing platform, Hubspot.
  • I wish there was a way to mass update information, via spreadsheet upload, WITHOUT having the Zoho ID.
Ashley Gennett | TrustRadius Reviewer

Likelihood to Renew

Moodle

Moodle 10.0
Based on 20 answers
We use it because it is what have committed to back in 2011. Perhaps Moodle will evolve and advance in a positive way that will alleviate most of our user-based gripes? Perhaps it will not appear to be as cost effective given the need for a certain level of engineering and support staff to maintain it at a future level of sustainability? It's hard to say. As an enterprise scale critical application, we like it, but don't love it. Our instructors don't particularly like it at all.
Steve Covello | TrustRadius Reviewer

Zoho CRM

Zoho CRM 7.6
Based on 19 answers
We went through an exhaustive process doing this evaluation and in the process took the time to really understand the objectives and requirements of all groups within the organization. Now that the system is in place it needs to be used and refined over a long period to time in order to get the full value. As a result you need to consider the long-term and renewal knowing that the system will get better the more you use it.
James Lochran | TrustRadius Reviewer

Usability

Moodle

Moodle 9.3
Based on 7 answers
I've been able to figure out Moodle through my own experimentation and some help from the Moodle support pages. It's not always obvious where to make certain some changes and It can be a little confusing in determining which pages blocks will appear. If this is your first time using Moodle as an admin/course designer you should expect to spend a some time experimenting because knowing where to make certain changes isn't always intuitive. Additionally, plan to explore the course as a student vs. as admin because the UI is different based upon your settings
Rebecka Anderson | TrustRadius Reviewer

Zoho CRM

Zoho CRM 8.0
Based on 4 answers
There are some other paid apps. But Zoho CRM is decent for all kinds of businesses and it comes with a free price tag.
Oral Tosun | TrustRadius Reviewer

Reliability and Availability

Moodle

Moodle 9.0
Based on 4 answers
Yes, Moodle is always available. We are self-hosted and Moodle is always up and available. The only time that it is not available is when we are upgrading it each semester. It is then down for just a few planned hours. That is in-between semesters and we let the faculty and students know. We do it on a Friday evening and it is back up within a few hours.
Helen Ware | TrustRadius Reviewer

Zoho CRM

Zoho CRM 9.0
Based on 1 answer
No answer on this topic is available.

Performance

Moodle

Moodle 10.0
Based on 2 answers
Moodle is an excellent LMS in relationship to any other one that I have seen or used. The pages load quickly and the reports complete in a reasonable time frame. Moodle has taken on Respondus, StudyMate, BigBlueButton, Turning Tech, Turnitin2, Certificates, Attendance, Tegrity, Questionnaire, Virtual Programming Lab, and Badges. All of these programs work right in with Moodle and do not cause any issues. Instructors may also use Camtasia and Snagit software as well as using webcams, downloading videos from the Internet, adding into books, or any of the many other areas within Moodle. Our instructors use the grade books without many problems and really don't ask questions much anymore. We upgrade Moodle every semester and are currently on 2.9+. Our instructors have basically learned to use most of the resources and activities.
Helen Ware | TrustRadius Reviewer

Zoho CRM

Zoho CRM 9.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Moodle

Moodle 6.5
Based on 18 answers
Moodle is open source, and must be evaluated in that context, but one also has to provide a fair comparison to competing products with commercial backing. Support varies depending on the component of Moodle. Bug reports in Moodle Core that affect security or stability are dealt with promptly. Functionality requests or features not working smoothly may or may not be addressed, depending on whether the functionality desired matches the "vision" of Moodle HQ. The user community provides excellent support for initial installation and configuration, but more complex questions may go unanswered, unless they are noticed by someone who happens to know the answer. The support forum feature at the Moodle site (the same feature used within Moodle itself) does not provide granular subscription to topic discussions, apparently by design, and Moodle HQ seems resistant to changing this feature.
Elizabeth Dalton | TrustRadius Reviewer

Zoho CRM

Zoho CRM 4.0
Based on 4 answers
Horrible experience. They should send regular apologies and refunds to all existing customers.
Ajay Gupta | TrustRadius Reviewer

Online Training

Moodle

Moodle 6.0
Based on 1 answer
I have used a few sites and they were adequate but my best learning experience was face to face and hands on.
Mike Sebolt | TrustRadius Reviewer

Zoho CRM

Zoho CRM 8.2
Based on 2 answers
No answer on this topic is available.

Implementation Rating

Moodle

Moodle 9.8
Based on 2 answers
Find a partner who will work with you during the implementation process. Be sure to provide ample training for veteran users on the changes and for newbies on the overall product.
Ted Burke | TrustRadius Reviewer

Zoho CRM

Zoho CRM 8.0
Based on 4 answers
The CRM is only as good as the data you put into it. Spend the time up-front to clean up your old data sources prior to importing them into Zoho
Ron Sherwood | TrustRadius Reviewer

Alternatives Considered

Moodle

Blackboard has clear advantages in rubric management, and offers a content management system of its own. The largest barrier is cost for smaller or financially-disadvantaged organizations. However, as in any IT project, adequate resources must be made for even "free" software.
Stephen Lackey | TrustRadius Reviewer

Zoho CRM

I tried a lot of different software trying to find the one that gave me everything, which I found within ZOHO. It wasn't the CRM that sold me on ZOHO, it was the Subscriptions and it's integration within CRM that sold me on ZOHO. I'm glad I picked it, the CRM has been easy to adapt to and easy for the boss to get the reports out he wants.
Scott French | TrustRadius Reviewer

Scalability

Moodle

Moodle 9.0
Based on 3 answers
Well, I administer Moodle for a dozen of our divisions and there is a wide range of flexibility between offerings. I have course instructors who use every module i their course, chock full of videos, pictures, links to web tools for synchronous sessions within the asynchronous course. I also have others who are content with a syllabus, a few pdfs, links to podcast lectures and a few simple assignments. No matter if your organization is big or small, or if your requirements are strict for credentialing or non-existent (for internal know-how), Moodle can accommodate you.
Pamela Akins | TrustRadius Reviewer

Zoho CRM

No score
No answers yet
No answers on this topic

Return on Investment

Moodle

  • Online learning has never been an issue especially for those students who can't physically attend in the classroom in a particular day.
  • Collaboration among peers can easily be done and sharing of lecture notes and assessment is as easy as clicking the link.
  • Teaching is more dynamic and fulfilling because learning delivery method can be done electronically using Moodle which provides productivity to the teachers.
Philip Mojares | TrustRadius Reviewer

Zoho CRM

  • The organization which is helping our sales team not miss a beat! We are following up without having to dig for information etc.
  • We close more sales when we have a clear activity list and can assess leads etc but using the scoring options
  • We are able to get our work done in a user-friendly environment. It helps the day run much smoother.
Sarah Lohsl | TrustRadius Reviewer

Screenshots

Pricing Details

Moodle

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Moodle Editions & Modules

Additional Pricing Details

Zoho CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$12*

* /user/month

Zoho CRM Editions & Modules

Edition
Standard$121
Professional$201
Enterprise$351
  1. per user, per month
Additional Pricing Details

Rating Summary

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