Motadata ServiceOps vs. SysAid
Motadata ServiceOps vs. SysAid
Product | Rating | Most Used By | Product Summary | Starting Price |
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Motadata ServiceOps | Small Businesses (1-50 employees) | Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization… | N/A | |
SysAid | Mid-Size Companies (51-1,000 employees) | SysAid is presented as comprehensive ITSM platform with generative AI baked into every element of service management. With a fully conversational experience wrapped into the UI, SysAid aims to empower organizations to unleash their full potential for productivity. | N/A |
Motadata ServiceOps | SysAid | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | Required | ||||||||||||||
Additional Details | — | SysAid Copilot is available as an add-on for any plan. It bakes generative AI into every aspect of service management. | ||||||||||||||
More Pricing Information |
Motadata ServiceOps | SysAid | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Motadata ServiceOps | SysAid | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Motadata ServiceOps | SysAid | |
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Likelihood to Recommend | 9.1 (1 ratings) | 8.7 (156 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (15 ratings) |
Usability | 9.1 (1 ratings) | 8.8 (41 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 9.1 (4 ratings) |
Support Rating | 9.1 (1 ratings) | 9.0 (51 ratings) |
In-Person Training | - (0 ratings) | 9.1 (2 ratings) |
Online Training | - (0 ratings) | 9.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.3 (8 ratings) |
Configurability | - (0 ratings) | 9.1 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 8.5 (13 ratings) |
Ease of integration | - (0 ratings) | 5.1 (2 ratings) |
Product Scalability | - (0 ratings) | 8.9 (4 ratings) |
Professional Services | - (0 ratings) | 8.8 (8 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (3 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (3 ratings) |
Motadata ServiceOps | SysAid | |
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Likelihood to Recommend | Motadata (Mindarray Systems) | SysAid Technologies |
Pros | Motadata (Mindarray Systems) | SysAid Technologies |
Cons | Motadata (Mindarray Systems) | SysAid Technologies |
Likelihood to Renew | Motadata (Mindarray Systems) No answers on this topic | SysAid Technologies |
Usability | Motadata (Mindarray Systems) | SysAid Technologies |
Reliability and Availability | Motadata (Mindarray Systems) No answers on this topic | SysAid Technologies |
Performance | Motadata (Mindarray Systems) No answers on this topic | SysAid Technologies |
Support Rating | Motadata (Mindarray Systems) | SysAid Technologies |
In-Person Training | Motadata (Mindarray Systems) No answers on this topic | SysAid Technologies |
Online Training | Motadata (Mindarray Systems) No answers on this topic | SysAid Technologies |
Implementation Rating | Motadata (Mindarray Systems) No answers on this topic | SysAid Technologies |
Alternatives Considered | Motadata (Mindarray Systems) | SysAid Technologies |
Contract Terms and Pricing Model | Motadata (Mindarray Systems) No answers on this topic | SysAid Technologies |
Scalability | Motadata (Mindarray Systems) No answers on this topic | SysAid Technologies |
Professional Services | Motadata (Mindarray Systems) No answers on this topic | SysAid Technologies |
Return on Investment | Motadata (Mindarray Systems) | SysAid Technologies |
ScreenShots | Motadata ServiceOps Screenshots | SysAid Screenshots |