Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MSP360 Backup
Score 7.2 out of 10
Mid-Size Companies (51-1,000 employees)
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
Veeam Data Platform
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
MSP360 BackupVeeam Data Platform
Editions & Modules
No answers on this topic
Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
MSP360 BackupVeeam Data Platform
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
MSP360 BackupVeeam Data Platform
Considered Both Products
MSP360 Backup
Chose MSP360 Backup
Whenever we review other solutions, MSP360 always ends up on top. No special hardware needed, integrates with all of the NAS and closed storage providers, great support and price
Chose MSP360 Backup
Easier to manage, faster to implement and control, support for different cloud providers
Chose MSP360 Backup
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment …
Chose MSP360 Backup
By far the best and easiest solution for easy cloud backups. We bought the license and had it installed and running within about 10 minutes. Easy to restore data with very little trouble. Allows storage straight to Glacier for quick cheap storage. We have since recommended …
Chose MSP360 Backup
The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Chose MSP360 Backup
CloudBerry has a low cost but has the ability to attach to just about all the popular storage destinations. It is feature-rich and we've not got into a situation where the software has let us down.
Chose MSP360 Backup
Unitrends has an easier management console. You can generate all kinds of reports. CloudBerry is easy to set up, but Unitrends is even easier. You don't have to wait for an installer with Unitrends if you decide to build a custom installer. It's just there to download. You can …
Chose MSP360 Backup
They offer more OS support than anyone else. The only sad thing is that CloudBerry dropped their ransomware protection that was built in and no longer offers native ransomware protection.
Chose MSP360 Backup
I use Veeam, Nakivo and CloudBerry across the networks I manage. All three work well for their needs. Veeam is great for larger virtual environments. Nakivo is also good in those situations and because it's less expensive; it works well in smaller virtual environments. …
Chose MSP360 Backup
Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how …
Veeam Data Platform
Chose Veeam Data Platform
We used to use old BackupExec, NetBackup, Avamar, but this Veeam product works right out of the box and is excellent.
Chose Veeam Data Platform
Veeam Data Platform is better
Chose Veeam Data Platform
Seems easier and feels more robust, plus has better functionality, though I've not used any of these others for about 10 years.
Chose Veeam Data Platform
Commvault Cloud powered by Metallic AI
Chose Veeam Data Platform
THe Veeam product is very resilient and future proof
Chose Veeam Data Platform
Much simplified in operations and better performance as well
Chose Veeam Data Platform
IBM Storage Protect Plus, NetBackup from Cohesity and Cohesity Data Cloud
Chose Veeam Data Platform
Veeam Data Platform - as we can take our backups up, Veeam Data Platform is better for on-prem, we utilize Rubrik for cloud.
Chose Veeam Data Platform
HYCU and Commvault Clumio
Chose Veeam Data Platform
Cloudberry worked very well for backing up file server data. I could restore individual files quickly, easily, and cleanly. Veams actually performs the same function just as well and also covers the entire server on which the file server is located, adding a huge layer of …
Chose Veeam Data Platform
We did't try any, as we are aware of the prodcut we straight away brought Veeam of our organization
Chose Veeam Data Platform
I vendor told me to use Veeam for migration, This is the time I searched in a famous and reputable software review online. And I found Veeam on top list. This is my reason to try it the community edition of Veeam for 10 months. Then, recommend to my company to purchase a …
Chose Veeam Data Platform
Way easier. Better customer service. When we switched they basically told us they were deleting all of our data as soon as we brought it up.
Features
MSP360 BackupVeeam Data Platform
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
MSP360 Backup
-
Ratings
Veeam Data Platform
8.8
Ratings
4% above category average
Universal recovery00 Ratings9.00 Ratings
Instant recovery00 Ratings8.70 Ratings
Recovery verification00 Ratings8.90 Ratings
Business application protection00 Ratings8.60 Ratings
Multiple backup destinations00 Ratings9.00 Ratings
Incremental backup identification00 Ratings9.10 Ratings
Backup to the cloud00 Ratings8.90 Ratings
Deduplication and file compression00 Ratings9.00 Ratings
Snapshots00 Ratings8.80 Ratings
Flexible deployment00 Ratings8.50 Ratings
Management dashboard00 Ratings8.10 Ratings
Platform support00 Ratings8.70 Ratings
Retention options00 Ratings8.90 Ratings
Encryption00 Ratings9.10 Ratings
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MSP360 BackupVeeam Data Platform
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Cove Data Protection
Cove Data Protection
Score 8.8 out of 10
Cove Data Protection
Cove Data Protection
Score 8.8 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Bacula Enterprise
Bacula Enterprise
Score 8.6 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Bacula Enterprise
Bacula Enterprise
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MSP360 BackupVeeam Data Platform
Likelihood to Recommend
10.0
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
7.9
(0 ratings)
Usability
7.1
(0 ratings)
9.7
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
7.8
(0 ratings)
Support Rating
8.4
(0 ratings)
8.5
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Online Training
-
(0 ratings)
8.4
(0 ratings)
Implementation Rating
10.0
(0 ratings)
7.1
(0 ratings)
Configurability
-
(0 ratings)
7.7
(0 ratings)
Ease of integration
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.7
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.2
(0 ratings)
User Testimonials
MSP360 BackupVeeam Data Platform
Likelihood to Recommend
MSP360 provides the most flexibility when it comes to backup solutions. there have been no cases where it could not be used for our manages services clients. It has saved our clients many times over the years and we do not use another backup solution for any of our clients. There are a lot of solutions out there but MSP360 is priced right and serves the needs of all of our Managed Services clients.
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It is well-suited for most environments, from Small and medium businesses to large enterprises. But its cost may be prohibitive for smaller businesses with a limited budget. While there are multiple licensing levels, there may be a use case for creating a level between the community edition and the Foundation.
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Pros
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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  • The ease of use in creating jobs and adding clients enables our new and less skilled administrators to work efficiently, quickly, and accurately.
  • The same ease of use is essential for junior admins as well. Backups are quickly and accurately restored, allowing our networking team to bring clients back to production within expected times.
  • The ability to create a restore for testing and to remove it quickly has proven to be an excellent asset for our production and DB teams.
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Cons
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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  • On occasion, the 'reason' for a failed backup can be a little hard to understand. It would be nice if it were a bit more straightforward.
  • I would love to run the platform natively on Linux, but I don't think it's an option.
  • Sometimes, locating the correct update file for the platform software can be a bit confusing. If they had an option to download the correct update file from within the console, that would take some of the guesswork out of it.
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Likelihood to Renew
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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The platform has consistently delivered strong performance, reliability, and innovative features that align well with our data protection needs. Its robust capabilities in backup, recovery, and cloud integration have significantly improved our operational efficiency and disaster recovery planning. The only reason for not giving a full 10 would be our ongoing evaluation of emerging technologies and solutions to ensure we are maximizing our IT investments. Overall, Veeam Data Platform has proven to be an invaluable asset to our organization.
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Usability
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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It is a very robust solution that has never failed. It also has perfect integration with Windows server volume shadow copies. The processing load is moved from the backup server to the backup proxy. Increased fault tolerance: you can store data on a separate machine, the backup repository. Can perform a bare metal restore.
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Reliability and Availability
No answers on this topic
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
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Performance
No answers on this topic
Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
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Support Rating
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
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In-Person Training
No answers on this topic
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
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Online Training
No answers on this topic
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
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Implementation Rating
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
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Alternatives Considered
Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how to properly execute a restore. There is no ability to chose from multiple back-end storage platforms, retention periods are not nearly as flexible, the upload speed is slower and it does not have the bandwidth throttling that Cloudberry possesses, and it does not have true client-side encryption keys at least when we used it).
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I believe it's not possible to compare these three products, as none of them are as feature-rich as Veeam Data Platform. The addition of Proxmox-VE in version 12 was certainly a game-changer, as we were previously dependent on the VMware environment to access all the features that Veeam Data Platform offers.
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Scalability
No answers on this topic
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
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Return on Investment
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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  • Positive impact: it "saved our ass" on one occasion. In that particular scenario, we were hit with ransomware.
  • On another occasion, it provided a means of building a staging environment from our production and saved us a significant amount of time from having to build from scratch.
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ScreenShots

MSP360 Backup Screenshots

Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages

Veeam Data Platform Screenshots

Screenshot of an example of the proactive threat assessment technology used to identify adversary tactics, techniques, and procedures (TTPs) before a cyber-attack.Screenshot of where Veeam Intelligence turns noisy alerts into clear insights with recommended next steps, explaining anomalies and pointing out the next best action.Screenshot of a preview of an AI generated snapshot of job health, exceptions, and priority actions.Screenshot of the chat flow to watch AI agents scan for anomalies, confirm a clean restore point, and surface integrity and performance insights.