What users are saying about
6 Ratings
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Score 9.2 out of 100
11 Ratings
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Score 9 out of 100

Likelihood to Recommend

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MURAL (formerly Mural.ly)
9.0
OpenText Hightail
8.3
Mobile Access
MURAL (formerly Mural.ly)
9.0
OpenText Hightail
7.9
Search
MURAL (formerly Mural.ly)
9.0
OpenText Hightail
9.2
Visual planning tools
MURAL (formerly Mural.ly)
9.0
OpenText Hightail
8.9
Task Management
MURAL (formerly Mural.ly)
OpenText Hightail
8.2
Scheduling
MURAL (formerly Mural.ly)
OpenText Hightail
7.6
Workflow Automation
MURAL (formerly Mural.ly)
OpenText Hightail
8.0

Communication

MURAL (formerly Mural.ly)
9.6
OpenText Hightail
7.8
Chat
MURAL (formerly Mural.ly)
9.0
OpenText Hightail
Notifications
MURAL (formerly Mural.ly)
10.0
OpenText Hightail
8.0
Discussions
MURAL (formerly Mural.ly)
9.0
OpenText Hightail
8.4
Internal knowledgebase
MURAL (formerly Mural.ly)
10.0
OpenText Hightail
Integrates with Outlook
MURAL (formerly Mural.ly)
10.0
OpenText Hightail
7.6
Integrates with Gmail and Google Hangouts
MURAL (formerly Mural.ly)
OpenText Hightail
7.0

File Sharing & Management

MURAL (formerly Mural.ly)
9.9
OpenText Hightail
8.6
Versioning
MURAL (formerly Mural.ly)
10.0
OpenText Hightail
7.9
Video files
MURAL (formerly Mural.ly)
10.0
OpenText Hightail
9.3
Document collaboration
MURAL (formerly Mural.ly)
10.0
OpenText Hightail
9.7
Access control
MURAL (formerly Mural.ly)
10.0
OpenText Hightail
8.3
Advanced security features
MURAL (formerly Mural.ly)
9.0
OpenText Hightail
9.1
Integrates with Google Drive
MURAL (formerly Mural.ly)
10.0
OpenText Hightail
6.8
Device sync
MURAL (formerly Mural.ly)
10.0
OpenText Hightail
8.0
Audio files
MURAL (formerly Mural.ly)
OpenText Hightail
9.3

Pros

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Cons

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Support Rating

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Alternatives Considered

MURAL (formerly Mural.ly)

No answers on this topic

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Return on Investment

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Screenshots

Pricing Details

MURAL (formerly Mural.ly)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MURAL (formerly Mural.ly) Editions & Modules

Additional Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Rating Summary

Likelihood to Recommend

MURAL (formerly Mural.ly)
10.0
OpenText Hightail
9.3

Support Rating

MURAL (formerly Mural.ly)
9.0
OpenText Hightail

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