6 Ratings
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Score 9.2 out of 100
42 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series has been the best system I've worked with thus far. I would highly recommend it for colleges/universities, hospital or wellness administrative areas, executive/corporate companies, and businesses that employ more than 25 people. I would recommend it if a group uses the phone frequently, and plans meetings and conferences on a regular basis. It would be less ideal in a work setting with few staff or one in which a staff does not interact frequently.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MURAL (formerly Mural.ly)
9.0
Polycom RealPresence Group Series
Mobile Access
MURAL (formerly Mural.ly)
9.0
Polycom RealPresence Group Series
Search
MURAL (formerly Mural.ly)
9.0
Polycom RealPresence Group Series
Visual planning tools
MURAL (formerly Mural.ly)
9.0
Polycom RealPresence Group Series

Communication

MURAL (formerly Mural.ly)
9.6
Polycom RealPresence Group Series
Chat
MURAL (formerly Mural.ly)
9.0
Polycom RealPresence Group Series
Notifications
MURAL (formerly Mural.ly)
10.0
Polycom RealPresence Group Series
Discussions
MURAL (formerly Mural.ly)
9.0
Polycom RealPresence Group Series
Internal knowledgebase
MURAL (formerly Mural.ly)
10.0
Polycom RealPresence Group Series
Integrates with Outlook
MURAL (formerly Mural.ly)
10.0
Polycom RealPresence Group Series

File Sharing & Management

MURAL (formerly Mural.ly)
9.9
Polycom RealPresence Group Series
Versioning
MURAL (formerly Mural.ly)
10.0
Polycom RealPresence Group Series
Video files
MURAL (formerly Mural.ly)
10.0
Polycom RealPresence Group Series
Document collaboration
MURAL (formerly Mural.ly)
10.0
Polycom RealPresence Group Series
Access control
MURAL (formerly Mural.ly)
10.0
Polycom RealPresence Group Series
Advanced security features
MURAL (formerly Mural.ly)
9.0
Polycom RealPresence Group Series
Integrates with Google Drive
MURAL (formerly Mural.ly)
10.0
Polycom RealPresence Group Series
Device sync
MURAL (formerly Mural.ly)
10.0
Polycom RealPresence Group Series

Pros

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Polycom are still a high-end videoconferencing manufacturer and it shows. The build quality is very high, with quality components provided. In the current environment where 'huddle-room' systems are taking over and are a mix of solutions from multiple manufacturers, you can tell the difference when you open the box and get dedicated hardware that is designed to work as a single package.
  • The audio quality is very good. May sound like an odd thing to consider audio quality before video quality, but if the sound is poor, it doesn't matter how good the video is - you wont stay in the meeting.
  • Great video from the dedicated cameras. The image quality is high and the camera is silent when it moves to presets.
John-James Worrall | TrustRadius Reviewer

Cons

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

Polycom RealPresence Group Series

  • We needed to interact with the networking staff who were intent on using Cisco products, and this slowed down implementation.
  • Though it was easy to train users to operate the equipment those who were not trained frequently had difficulty starting up a meeting without assistance
Alfred Brock | TrustRadius Reviewer

Likelihood to Renew

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Polycom RealPresence Group Series

Polycom RealPresence Group Series 7.3
Based on 1 answer
We love the product and is totally integrated in our company.
Anonymous | TrustRadius Reviewer

Support Rating

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series 8.2
Based on 1 answer
They are responsive and very knowledgeable.
Anonymous | TrustRadius Reviewer

Alternatives Considered

MURAL (formerly Mural.ly)

No answers on this topic

Polycom RealPresence Group Series

The Polycom RealPresence Group Series was top of the line. It had a lot more features as well as the ability to integrate with Microsoft Teams. With Highfive, you had to pay to keep the device running and it was more like renting it. Although we pay maintenance with Polycom we will own the devices. The Highfive camera also didn't move. Lifesize was comparable but it did not integrate with Microsoft Teams at the time. It may as of now, I am not sure.
Anonymous | TrustRadius Reviewer

Return on Investment

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
Adam Bruneau | TrustRadius Reviewer

Pricing Details

MURAL (formerly Mural.ly)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Polycom RealPresence Group Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MURAL (formerly Mural.ly)
10.0
Polycom RealPresence Group Series
8.8

Likelihood to Renew

MURAL (formerly Mural.ly)
Polycom RealPresence Group Series
7.3

Support Rating

MURAL (formerly Mural.ly)
9.0
Polycom RealPresence Group Series
8.2

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