What users are saying about
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Top Rated
1985 Ratings
6 Ratings
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Score 9.2 out of 100

Skype for Business

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Top Rated
1985 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

Skype for Business

You may be wondering why to choose Skype for Business and pay for Skype when there is also a free option. The free Skype doesn't come with features that would be helpful to a big group as it only has the capability to connect less than 25 participants in any one meeting. If you have a large group of employees that need to meet, Skype for Business is definitely worth the upgrade.
Sarah Bandy | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MURAL (formerly Mural.ly)
9.0
Skype for Business
Mobile Access
MURAL (formerly Mural.ly)
9.0
Skype for Business
Search
MURAL (formerly Mural.ly)
9.0
Skype for Business
Visual planning tools
MURAL (formerly Mural.ly)
9.0
Skype for Business

Communication

MURAL (formerly Mural.ly)
9.6
Skype for Business
Chat
MURAL (formerly Mural.ly)
9.0
Skype for Business
Notifications
MURAL (formerly Mural.ly)
10.0
Skype for Business
Discussions
MURAL (formerly Mural.ly)
9.0
Skype for Business
Internal knowledgebase
MURAL (formerly Mural.ly)
10.0
Skype for Business
Integrates with Outlook
MURAL (formerly Mural.ly)
10.0
Skype for Business

File Sharing & Management

MURAL (formerly Mural.ly)
9.9
Skype for Business
Versioning
MURAL (formerly Mural.ly)
10.0
Skype for Business
Video files
MURAL (formerly Mural.ly)
10.0
Skype for Business
Document collaboration
MURAL (formerly Mural.ly)
10.0
Skype for Business
Access control
MURAL (formerly Mural.ly)
10.0
Skype for Business
Advanced security features
MURAL (formerly Mural.ly)
9.0
Skype for Business
Integrates with Google Drive
MURAL (formerly Mural.ly)
10.0
Skype for Business
Device sync
MURAL (formerly Mural.ly)
10.0
Skype for Business

Performance & Compatibility of Online Events Software

MURAL (formerly Mural.ly)
Skype for Business
7.5
High quality audio
MURAL (formerly Mural.ly)
Skype for Business
8.2
High quality video
MURAL (formerly Mural.ly)
Skype for Business
7.9
Low bandwidth requirements
MURAL (formerly Mural.ly)
Skype for Business
6.8
Mobile support
MURAL (formerly Mural.ly)
Skype for Business
7.1

Screen Sharing

MURAL (formerly Mural.ly)
Skype for Business
8.0
Desktop sharing
MURAL (formerly Mural.ly)
Skype for Business
8.3
Whiteboards
MURAL (formerly Mural.ly)
Skype for Business
7.6

Online Meetings / Events

MURAL (formerly Mural.ly)
Skype for Business
8.0
Calendar integration
MURAL (formerly Mural.ly)
Skype for Business
8.7
Meeting initiation
MURAL (formerly Mural.ly)
Skype for Business
8.4
Integrates with social media
MURAL (formerly Mural.ly)
Skype for Business
6.9
Record meetings / events
MURAL (formerly Mural.ly)
Skype for Business
7.6
Slideshows
MURAL (formerly Mural.ly)
Skype for Business
8.1

Online Events Collaboration

MURAL (formerly Mural.ly)
Skype for Business
7.9
Live chat
MURAL (formerly Mural.ly)
Skype for Business
8.4
Audience polling
MURAL (formerly Mural.ly)
Skype for Business
7.8
Q&A
MURAL (formerly Mural.ly)
Skype for Business
7.5

Online Events Security

MURAL (formerly Mural.ly)
Skype for Business
7.9
User authentication
MURAL (formerly Mural.ly)
Skype for Business
8.0
Participant roles & permissions
MURAL (formerly Mural.ly)
Skype for Business
7.7
Confidential attendee list
MURAL (formerly Mural.ly)
Skype for Business
8.0

Pros

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

Skype for Business

  • It offers work tools that manage to maintain a stable connection and quality in each individual and group call.
  • Allows sharing the computer screen for excellent communication.
  • It is a tool that adapts to the current business dynamics that requires it to be efficient in communication through rapid and assertive communication with clients or interested parties.
  • Video calls for the organization of work meetings have become a common experience in smart organizations because they understand that in order to adapt to a constantly changing world they must use more effective work tools.
  • You can make individual and group video calls, send images, emoticons, text messages, voice messages, share files, share the screen in two or group with other communication tools.
Exson Meza | TrustRadius Reviewer

Cons

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

Skype for Business

  • Having multiple Chats/Conversations open, make Skype unresponsive from time to time. Sometimes it has tendencies of crashing even on high-end machines.
  • Grouping chats - Works well, however, there is no option to group appointed meeting conversation with other regular conversations/chats that were not initiated by calendar event.
  • Should be able to have some themes to choose from. Microsoft is going for a dark theme in Windows insider program. Personal Skype already has it why wouldn't Skype for business have it? It is pleasant to the eye, at least in my opinion and for my eyes.
Stefan Trbojevic | TrustRadius Reviewer

Likelihood to Renew

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 9.0
Based on 7 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 7.6
Based on 13 answers
Skype for Business is great for instant messaging, with some minor issues. It has an acceptable quality for audio and video conferencing. Its integration with Microsoft Office is a big plus.The one that is a real setback is the screen sharing during conferences, which can be really annoying to watch if it doesn't disconnect too often.
Cristian Bodnarasec | TrustRadius Reviewer

Support Rating

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

Skype for Business

Skype for Business 7.9
Based on 41 answers
As every team has strengths and weaknesses, I believe that every team can improve on points such as speed, practicality, communication. I haven't had many occurrences for which I needed Skype support, but the ones I did have were well attended to and got resolved.
Layon Domiciano | TrustRadius Reviewer

Implementation Rating

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 7.0
Based on 2 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

MURAL (formerly Mural.ly)

No answers on this topic

Skype for Business

I have used Google Hangouts previously, and I believe that Skype is a better service. It is intertwined with the calendar. Also, when installing it as part of the Office 365 package, it is only a second install. I also like how it saves the messages within Outlook. Skype for Business also uses end to end encryption. This makes all business communication more secure than Google Hangouts
Marie Rodriguez | TrustRadius Reviewer

Return on Investment

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

Skype for Business

  • Using Skype for Business has allowed our sellers to collaborate with clients all over the world quickly and effectively, ultimately encouraging positive client relationships.
  • The ability to train our sellers and excellence teams across the globe has been undeniably helpful in communicating the latest business developments and seller strategies.
Sondra Kinder | TrustRadius Reviewer

Pricing Details

MURAL (formerly Mural.ly)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MURAL (formerly Mural.ly)
10.0
Skype for Business
8.3

Likelihood to Renew

MURAL (formerly Mural.ly)
Skype for Business
9.0

Usability

MURAL (formerly Mural.ly)
Skype for Business
7.6

Support Rating

MURAL (formerly Mural.ly)
9.0
Skype for Business
7.9

Implementation Rating

MURAL (formerly Mural.ly)
Skype for Business
7.0

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