Mural vs. SmartDraw

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mural
Score 7.2 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
SmartDraw
Score 8.1 out of 10
N/A
SmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.
$131.40
per year (for a single user on an individual plan)
Pricing
MuralSmartDraw
Editions & Modules
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Team
$119.40
per year per user (3 minimum)
Individual
$131.40
per year single user
Enterprise
Contact Sales
Offerings
Pricing Offerings
MuralSmartDraw
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
Community Pulse
MuralSmartDraw
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MuralSmartDraw
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Score 9.2 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
MuralSmartDraw
Likelihood to Recommend
9.5
(21 ratings)
2.8
(14 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
8.4
(2 ratings)
User Testimonials
MuralSmartDraw
Likelihood to Recommend
Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
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SmartDraw Software
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
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Pros
Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
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SmartDraw Software
  • Provides examples to work off of--these are helpful when you don't know exactly where to start.
  • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
  • Provides a wide variety of templates, meets a wide variety of needs.
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Cons
Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
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SmartDraw Software
  • A month-to-month plan would be ideal for users that don't have a need to create many projects
  • The sidebar navigation can be a little confusing with all of the tools listed.
  • Offering customizable plans with only the feature you need would simplify navigation
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Usability
Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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SmartDraw Software
No answers on this topic
Support Rating
Mural
Chat support tends to get back to you within a few hours and are always helpful.
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SmartDraw Software
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
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Alternatives Considered
Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
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SmartDraw Software
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
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Return on Investment
Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
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SmartDraw Software
  • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
  • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
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ScreenShots

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.

SmartDraw Screenshots

Screenshot of where to create diagrams, including: flowcharts and swimlanes, organizational charts, mind maps, CAD drawings & floor plans, project charts, network diagrams, and wireframes & mockups.Screenshot of a workspace that combines brainstorming with technical diagrams. SmartDraw can be used to visualize processes, organizations, roadmaps, and even generate diagrams from data.Screenshot of SmartDraw's templates and tools used to make flowcharts, swimlanes, and process maps.Screenshot of the org chart tool, used to document organizational structure and work as a team to plan for growth or manage change. Data can be imported to generate a chart automatically.Screenshot of the CAD drawing and floor plan tools, used to design a home or optimize office space to improve traffic flow in a retail space.Screenshot of an example of the built-in templates for landscapes, gardens, backyards used to design outdoor spaces. Users can drag-and-drop flowers, shrubs, and other plants, or add sprinkler systems, lights, and walkways, and apply photo-realistic textures for a professional finish.