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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mural

    Score7.7 out of 10
    N/AMURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.

    $12

    per month

    YouTrack

    Score7.5 out of 10
    N/AYouTrack is a project management tool for agile teams. YouTrack allows one to track projects and tasks, use agile boards, plan sprints and releases, keep a knowledge base, work with reports and dashboards, and create workflows that follow business processes.N/A
    Pricing
    MuralYouTrack
    Editions & Modules
    Starter
    $12
    per month
    Plus
    $20
    per month
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    MuralYouTrack
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans are billed annually.—
    More Pricing Information
    Community Pulse
    MuralYouTrack
    Considered Both Products
    Mural
    No answer on this topic
    JetBrains
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    21 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    MuralYouTrack
    Project Management
    Comparison of Project Management features of Mural and YouTrack
    Feature
    Mural
    -
    Ratings
    YouTrack
    7.4
    4 Ratings
    4% below category average
    Task Management00 Ratings7.54 Ratings
    Resource Management00 Ratings5.02 Ratings
    Gantt Charts00 Ratings8.01 Ratings
    Scheduling00 Ratings8.01 Ratings
    Workflow Automation00 Ratings8.03 Ratings
    Team Collaboration00 Ratings7.03 Ratings
    Support for Agile Methodology00 Ratings8.72 Ratings
    Support for Waterfall Methodology00 Ratings8.72 Ratings
    Document Management00 Ratings7.01 Ratings
    Email integration00 Ratings6.03 Ratings
    Mobile Access00 Ratings8.03 Ratings
    Timesheet Tracking00 Ratings8.32 Ratings
    Change request and Case Management00 Ratings7.02 Ratings
    Budget and Expense Management00 Ratings6.01 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Mural and YouTrack
    Feature
    Mural
    -
    Ratings
    YouTrack
    8.0
    1 Ratings
    4% above category average
    Quotes/estimates00 Ratings8.01 Ratings
    Project & financial reporting00 Ratings8.01 Ratings
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    MuralYouTrack
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    Whimsical
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    Medium-sized Companies
    Whimsical
    Score9.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Whimsical
    Score9.3 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MuralYouTrack
    Likelihood to Recommend
    8.1
    (21 ratings)
    8.0
    (4 ratings)
    Usability
    7.0
    (1 ratings)
    8.5
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MuralYouTrack
    Likelihood to Recommend
    Mural
    I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
    Read full review
    JetBrains
    We use it for both support and project management alike. It's not as bloated or indeed as expensive as Jira, so unless you have particularly complex requirements, YouTrack fits the bill in pretty much the same use cases as Jira does.
    The interface is also a good deal nicer on the eye and less clunky than a lot of the Open Source (eg. Redmine) and enterprise (eg. Remedy).
    It does have a customisable workflow for things like ticket age alerts. We don't make a great deal of use of this and had found that it can take a little fiddling if you want something very bespoke but it is clearly quite powerful.
    Incentivized
    Read full review
    Pros
    Mural
    • enables easy for all collaboration especially in the hybrid environment
    • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
    • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
    Incentivized
    Read full review
    JetBrains
    • Customization of fields that helps us report on what's important to us
    • Notification options for issues followed so I never miss an update
    • Filtered views for focused work
    Incentivized
    Read full review
    Cons
    Mural
    • It'd be nice that the zoom regulation could be easier to manage
    • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
    • A faster and easier way to Integrate with ms office
    Incentivized
    Read full review
    JetBrains
    • Displaying Data
    • Custonization
    • Organic
    Read full review
    Usability
    Mural
    Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
    most similar software. This always causes me problems switching to a
    graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
    Read full review
    JetBrains
    It is very intuitive. Its not hard to pick up learn. I learned it pretty quickly at the first startup I cofounded and love to use it when working on my other ideas.
    Incentivized
    Read full review
    Support Rating
    Mural
    Chat support tends to get back to you within a few hours and are always helpful.
    Read full review
    JetBrains
    No answers on this topic
    Alternatives Considered
    Mural
    Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
    Incentivized
    Read full review
    JetBrains
    YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. Likewise, when it comes to external users, we've had good feedback from clients. Many of these clients are non-technical and have expressed their relief at not having to use something like Jira which is often quite impregnable for such users.
    Incentivized
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    Return on Investment
    Mural
    • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
    • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
    • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
    Incentivized
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    JetBrains
    • By documenting and prioritizing issues that impact our customers, we're able to deliver fixes that prevent customer churn.
    Incentivized
    Read full review
    ScreenShots

    Mural Screenshots

    Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.