MyCase vs. Smokeball

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyCase
Score 7.6 out of 10
N/A
MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…
$39
per month per user
Smokeball
Score 8.5 out of 10
N/A
Smokeball in Chicago offers their flagship cloud-based legal case management application featuring time tracking, file and document management, billing, and legal form generation.N/A
Pricing
MyCaseSmokeball
Editions & Modules
Basic
$39
per month per user
Pro
$69
per month per user
Advanced
$89
per month per user
No answers on this topic
Offerings
Pricing Offerings
MyCaseSmokeball
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBasic: $39 per user/month(billed annually) or $49 per user/month(billed monthly) Pro: $69 per user/month(billed annually) or $79 Per user/month(billed monthly) Advanced: $89 per user/month(billed annually) or $99 Per user/month(billed monthly)
More Pricing Information
Community Pulse
MyCaseSmokeball
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
MyCaseSmokeball
Likelihood to Recommend
7.7
(9 ratings)
8.0
(1 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
10.0
(3 ratings)
-
(0 ratings)
Support Rating
9.9
(3 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
1.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
MyCaseSmokeball
Likelihood to Recommend
AffiniPay
My case is well suited for collaboration with clients and remote access to online documents. It allows for secure online communication with clients in a secure online portal. These features allow for increased and efficient communication with clients about the status of their case. It saves time by avoiding unnecessary client phone calls and meetings. It allows attorneys and staff to remotely access documents without being tied down by a local server at an office using this cloud SAS program. Its automatic document preparation program lacks some features and has limited support for Apple software. The API for MyCase is limited to a few software integrations. Importing contact information from other programs is limited, and backing up online documents is currently restricted to a new Dropbox integration. MyCase has good timekeeping, billing, invoice, and credit card processing features that improve collecting account receivables. These features in and of themselves can justify the cost of the program.
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Smokeball
1. Small and medium-sized law firms: Smokeball is specifically designed for small and medium-sized law firms, making it well suited for this type of organization. 2. Firms looking to streamline their workflow: Smokeball's range of features, including document management, time tracking, email management, calendar management, and task management, make it well suited for firms looking to streamline their operations and increase efficiency. 3. Firms looking to improve collaboration: Smokeball's centralized document repository and task management system make it easy for teams to collaborate and access information, making it well suited for firms looking to improve collaboration among team members.
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Pros
AffiniPay
  • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
  • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
  • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
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Smokeball
  • Document Management: Smokeball provides a centralized document repository where users can store and organize all their case-related documents. This helps to improve document accessibility and collaboration among team members.
  • Time Tracking: Smokeball automatically tracks time spent on a case, eliminating the need for manual time tracking. This results in improved billing accuracy and helps the firm to accurately bill clients for the time spent on their cases.
  • Email Management: Smokeball integrates with a user's email account and automatically categorizes emails as they come in. This helps users to quickly find and access important emails, reducing the amount of time spent searching for information.
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Cons
AffiniPay
  • Integrations
  • Signatures
  • Workflows
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Smokeball
  • User Interface: Some users have reported that the user interface could be improved to make it more user-friendly and intuitive.
  • Customer Support: Some users have reported long response times and inconsistent quality of customer support, which could be improved to provide better service to users
  • Mobile Accessibility: Currently, Smokeball does not have a mobile app, which limits accessibility for users who are frequently on the go.
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Likelihood to Renew
AffiniPay
It does the job and the dev team keeps adding new useful features.
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Smokeball
No answers on this topic
Usability
AffiniPay
It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
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Smokeball
No answers on this topic
Support Rating
AffiniPay
I call. They answer. They speak English and they know exactly what I need to know to answer the questions when I call them. Probably the best customer support I have experienced. Personable and friendly staff
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Smokeball
No answers on this topic
Online Training
AffiniPay
We love the program.
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Smokeball
No answers on this topic
Implementation Rating
AffiniPay
None. This thing is a no brainer for a small law firm.
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Smokeball
No answers on this topic
Alternatives Considered
AffiniPay
Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
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Smokeball
No answers on this topic
Return on Investment
AffiniPay
  • Reduced the time spent on emailing for legal processes
  • Collaborative tool for expenses and time track
  • Streamlined calendar helps to reduce the deadlines and complete the process on time.
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Smokeball
  • Increased efficiency
  • Improved accuracy
  • Improved collaboration
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ScreenShots

MyCase Screenshots

Screenshot of MyCase DashboardScreenshot of Screenshot of Screenshot of