1 Ratings
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Score 7 out of 100
72 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

MyCommerce

DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
Stanislav Novak | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

Hybris fits well into a large development organization and will need many disciplines to fully leverage. It should fit very well into SAP heavy environments and recent roadmaps indicate a tighter and tighter integration in the future. It would be a challenge for a smaller shop to cultivate the kind of knowledge diversity necessary. Getting the initial momentum may also be a challenge if you do not have a good implementation partner, at least in the early stages.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
7.9
Product catalog & listings
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.2
Product management
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.2
Bulk product upload
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Branding
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
7.8
Mobile storefront
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.0
Product variations
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.0
Website integration
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
7.6
Visual customization
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
7.4
CMS
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
7.5

Online Shopping Cart

MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.1
Abandoned cart recovery
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
7.6
Checkout user experience
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.6

Online Payment System

MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.9
eCommerce security
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.9

eCommerce Marketing

MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.2
Promotions & discounts
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Personalized recommendations
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.6
SEO
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
7.7

eCommerce Business Management

MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.2
Multi-site management
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.1
Order processing
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.5
Inventory management
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.5
Shipping
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Custom functionality
MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
7.7

Pros

MyCommerce

  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
Stanislav Novak | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

  • Large scale product and user data management.
  • Out of the box support for common eCommerce functionality.
  • Robust platform that is supported well and consistently by the Hybris team who are available for direct support if needed.
  • Integrates well with other services if Hybris does not meet all business needs.
  • Localization for multi-national support was easy to implement.
Carter Lathrop | TrustRadius Reviewer

Cons

MyCommerce

  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
Stanislav Novak | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

  • CMS Cockpit is slow and inefficient for performing certain kinds of content management and template manipulation tasks. I often defer to the HMC, but this is not a feasible option for our client's content management team.
  • The OOTB UI code that ships with v5.0.1 is several years behind industry standard front end technology. v5.1 shows no promise of significant improvements in this arena. Some things I'd like to see: Dropping the Blueprint framework in favor of something Like Bootstrap, Less Framework or AngularJS. Jquery and key dependent plug-ins need to be upgraded and large, over-featured plugins like JQuery UI abandoned. SASS + Compass should replace static CSS. Granule should be dropped in favor of better tools for JS dependency management, code minification, and file concatenation.
  • Maintaining independent codebases for Desktop and Mobile views increases UI development hours by a margin of 30-50%. Natively supporting the option to configure a responsive design with a framework such as AngularJS would offer flexibility to serve up content and site chrome targeted at a wider range of device classes than just desktop machines and mobile phones.
Erin Riggers | TrustRadius Reviewer

Likelihood to Renew

MyCommerce

MyCommerce 7.0
Based on 1 answer
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
Stanislav Novak | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 9.3
Based on 2 answers
Its has very good features and with each upgrade the additional features are really exciting. Hybris delivers the top-rated e-commerce software and omni-channel solution to help enterprises across the globe innovate faster and sell more.
Anonymous | TrustRadius Reviewer

Usability

MyCommerce

No score
No answers yet
No answers on this topic

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 7.0
Based on 2 answers
Figuring out the CMS tools took some time. Supporting documentation is sparse.I also found the tools to be slow at times, making simple template edits an arduous process.
Erin Riggers | TrustRadius Reviewer

Support Rating

MyCommerce

No score
No answers yet
No answers on this topic

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 2.3
Based on 4 answers
SAP support regarding the tool has not been clear, we had no clear responses about problems and felt kind of lost.
Anonymous | TrustRadius Reviewer

Implementation Rating

MyCommerce

No score
No answers yet
No answers on this topic

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 8.0
Based on 2 answers
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers | TrustRadius Reviewer

Alternatives Considered

MyCommerce

We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Stanislav Novak | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud works great in addition to the SAP Analytics Cloud we previously had implemented. Both work wonderfully together hand in hand. We made the decision to supplement SAP Analytics Cloud with SAP Commerce Cloud after have such a great experience with the platform. SAP Commerce Cloud has improved business in so many aspects. It has been a great purchase decision
Anonymous | TrustRadius Reviewer

Return on Investment

MyCommerce

  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
Stanislav Novak | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

  • Our business went through 3 major initiatives to migrate our legacy platform and data to Hybris over the course of several years with multiple tech leadership and dev teams. All 3 of these initiatives failed to launch, largely due to the complexity of the platforms and massively associated tech burdon. A 4th re-platforming succeeded in launching an MVP version with support from expensive consulting firms and to the tune of millions of dollars.
  • Due to the inflexibility of the content management features, marketing teams are severely limited and have had to seek 3rd-party software to layer on top of Hybris to deliver modern customer experiences.
Anonymous | TrustRadius Reviewer

Pricing Details

MyCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Commerce Cloud (formerly SAP Hybris)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MyCommerce
7.0
SAP Commerce Cloud (formerly SAP Hybris)
7.7

Likelihood to Renew

MyCommerce
7.0
SAP Commerce Cloud (formerly SAP Hybris)
9.3

Usability

MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
7.0

Support Rating

MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
2.3

Implementation Rating

MyCommerce
SAP Commerce Cloud (formerly SAP Hybris)
8.0

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