MyCommerce vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyCommerce
Score 7.0 out of 10
N/A
MyCommerce is a low cost, quick-to-market, self-service ecommerce solution that is designed for companies who sell digital products and want to take their business into the largest global markets. The vendor’s value proposition is that they take the complexity out of global ecommerce so business users can focus on delivering great products, creating a localized shopping experience, and growing their business on a global scale. The vendor says their solution meets the following…N/A
SAP Commerce Cloud
Score 8.3 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
MyCommerceSAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MyCommerceSAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
MyCommerceSAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
MyCommerce
-
Ratings
SAP Commerce Cloud
7.8
77 Ratings
0% above category average
Product catalog & listings00 Ratings8.273 Ratings
Product management00 Ratings8.473 Ratings
Bulk product upload00 Ratings8.270 Ratings
Branding00 Ratings8.267 Ratings
Mobile storefront00 Ratings7.667 Ratings
Product variations00 Ratings7.767 Ratings
Website integration00 Ratings7.872 Ratings
Visual customization00 Ratings7.768 Ratings
CMS00 Ratings6.669 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
MyCommerce
-
Ratings
SAP Commerce Cloud
7.9
69 Ratings
2% above category average
Abandoned cart recovery00 Ratings8.014 Ratings
Checkout user experience00 Ratings7.868 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
MyCommerce
-
Ratings
SAP Commerce Cloud
6.6
60 Ratings
24% below category average
eCommerce security00 Ratings6.660 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
MyCommerce
-
Ratings
SAP Commerce Cloud
6.8
69 Ratings
11% below category average
Promotions & discounts00 Ratings6.768 Ratings
Personalized recommendations00 Ratings7.361 Ratings
SEO00 Ratings6.359 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
MyCommerce
-
Ratings
SAP Commerce Cloud
8.1
70 Ratings
2% above category average
Multi-site management00 Ratings7.965 Ratings
Order processing00 Ratings8.367 Ratings
Inventory management00 Ratings8.362 Ratings
Shipping00 Ratings8.462 Ratings
Custom functionality00 Ratings7.566 Ratings
Best Alternatives
MyCommerceSAP Commerce Cloud
Small Businesses
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MyCommerceSAP Commerce Cloud
Likelihood to Recommend
7.0
(1 ratings)
8.2
(79 ratings)
Likelihood to Renew
7.0
(1 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.2
(12 ratings)
Support Rating
-
(0 ratings)
10.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.3
(48 ratings)
Product Scalability
-
(0 ratings)
9.4
(48 ratings)
User Testimonials
MyCommerceSAP Commerce Cloud
Likelihood to Recommend
Digital River
DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
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SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
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Pros
Digital River
  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
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SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Cons
Digital River
  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
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SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Likelihood to Renew
Digital River
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
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SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
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Usability
Digital River
No answers on this topic
SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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Support Rating
Digital River
No answers on this topic
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Implementation Rating
Digital River
No answers on this topic
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
Digital River
We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
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SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
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Scalability
Digital River
No answers on this topic
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Return on Investment
Digital River
  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
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SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts