SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Commerce Cloud
Score 8.0 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
SAP Commerce Cloud
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
SAP Commerce Cloud
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Commerce Cloud
Considered Both Products
SAP Commerce Cloud
Chose SAP Commerce Cloud
I have worked with Salesforce Commerce Cloud and Adobe Commerce. As for the alternatives, SAP Commerce Cloud is much more adaptable with other SAP systems, as it becomes a part of a single data environment. The reason for selecting SAP Commerce Cloud was considered because of …
Chose SAP Commerce Cloud
Better, native integration with other SAP products and almost the same functionalities. Less time spent in integrations means more time available for customization and training.
Chose SAP Commerce Cloud
SAP Commerce Cloud fares very well against the other tools which we had used earlier because comparatively we have got accurate and real time recommendations in SAP Commerce Cloud. It is also very secure and scales up pretty fast because of that we haven't faced any delays or …
Chose SAP Commerce Cloud
SAP Commerce Cloud is more powerful tool, provides robust out of box capabilities with great performance.
Chose SAP Commerce Cloud
We are already using a lot of SAP products and are having quiet a big SAP application portfolio already, that is why SAP Commerce Cloud was out first choice, in terms of experience and ease of work with them. They are a great support till today whenever required, whether its …
Chose SAP Commerce Cloud
We selected SAP Commerce Cloud over Spryker because SAP Commerce Cloud offers more robust and comprehensive capabilities that align with our business needs.We already had a team who was skilled in hybris (old SAP Commerce) and experience with hybris in the past was good
Chose SAP Commerce Cloud
It was decided several years ago to integrate and use SAP Commerce Cloud for the purpose of supplier, purchase and invoicing purposes. However, SAP Commerce Cloud is a key part of the complete ERP and IT solution concept. Without this key component it would not be possible to …
Chose SAP Commerce Cloud
Overall SAP Ecosystem compatibility, integrated product roadmap, frequent releases, OOB B2B features, built on latest technologies, providing a monitoring solution, Order management capabilities, business tools, number of companies that are already onboarded, platform is …
Chose SAP Commerce Cloud
Pluses:
Scalability and flexibility for mid-size and large organizations offered by SAP is quite good.
Comprehensive multi-channel support and analytics.
Chose SAP Commerce Cloud
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier …
Chose SAP Commerce Cloud
Against Odoo: SAP Commerce Cloud is primarily an e-commerce platform as we call it, a vertical solution. Odoo on the other hand is a Monolithic ERP with an E-commerce app not specifically designed for high performance on the web. Against Shopify: Shopify is more of an …
Chose SAP Commerce Cloud
Since we are using the SAP ERP the standard integration methods were a main argument for us
Chose SAP Commerce Cloud
Having worked with other SAP tools we knew the sales team and how they structure the product offerings. We also felt it was much more robust compared to the other newer or leaner offerings in the space.

We couldn't have a downturn or an outage in the business. That wasn't an …
Chose SAP Commerce Cloud
SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, …
Chose SAP Commerce Cloud
SAP Commerce Cloud is best suited for companies that already have a SAP heavy back office.
Chose SAP Commerce Cloud
In terms of price is not comparable with Open Source platforms, but not in capabilities, functionality, security, customization and many other things either. I use this system for different clients, and I can assure you that every project has his right solution. Sometimes SAP …
Chose SAP Commerce Cloud
The SAP Commerce cloud solution is easy to connect with other SAP software that we already use in the organization, and I can state that it assists me in achieving the best implementations produced in various contexts without any trouble or failure, and we can track everything …
Chose SAP Commerce Cloud
Shopify is SaaS and has its use cases, we chose Commerce Cloud because we are looking to launch at an enterprise level
Top Pros
Top Cons
Features
SAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Commerce Cloud
7.9
80 Ratings
1% above category average
Product catalog & listings8.376 Ratings
Product management8.376 Ratings
Bulk product upload8.173 Ratings
Branding8.470 Ratings
Mobile storefront7.670 Ratings
Product variations7.770 Ratings
Website integration7.775 Ratings
Visual customization7.871 Ratings
CMS6.972 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Commerce Cloud
8.0
72 Ratings
4% above category average
Abandoned cart recovery8.014 Ratings
Checkout user experience7.971 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Commerce Cloud
6.5
63 Ratings
24% below category average
eCommerce security6.563 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Commerce Cloud
6.9
72 Ratings
11% below category average
Promotions & discounts6.971 Ratings
Personalized recommendations7.364 Ratings
SEO6.662 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
SAP Commerce Cloud
8.1
73 Ratings
1% above category average
Multi-site management8.068 Ratings
Order processing8.370 Ratings
Inventory management8.365 Ratings
Shipping8.565 Ratings
Custom functionality7.569 Ratings
Best Alternatives
SAP Commerce Cloud
Small Businesses
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternatives
User Ratings
SAP Commerce Cloud
Likelihood to Recommend
8.0
(82 ratings)
Likelihood to Renew
10.0
(2 ratings)
Usability
7.6
(16 ratings)
Support Rating
10.0
(3 ratings)
Implementation Rating
9.1
(2 ratings)
Ease of integration
9.4
(48 ratings)
Product Scalability
9.5
(48 ratings)
User Testimonials
SAP Commerce Cloud
Likelihood to Recommend
SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
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Pros
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Cons
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Likelihood to Renew
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
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Usability
SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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Support Rating
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Implementation Rating
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
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Scalability
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Return on Investment
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts