SAP Commerce Cloud

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SAP Commerce Cloud	Score 8.4 out of 10	N/A	SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.	N/A

Pricing

SAP Commerce Cloud

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
SAP Commerce Cloud
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Pricing Info

Community Pulse
	SAP Commerce Cloud
Considered Both Products	SAP Commerce Cloud AS Anton Smyslov Product Owner Chose SAP Commerce Cloud Pluses: Scalability and flexibility for mid-size and large organizations offered by SAP is quite good. Comprehensive multi-channel support and analytics. Incentivized Helpful? Dan McRitchie President Chose SAP Commerce Cloud SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier … Incentivized Helpful? Oscar Alcalá Software Architect Chose SAP Commerce Cloud Against Odoo: SAP Commerce Cloud is primarily an e-commerce platform as we call it, a vertical solution. Odoo on the other hand is a Monolithic ERP with an E-commerce app not specifically designed for high performance on the web. Against Shopify: Shopify is more of an … Incentivized Helpful? Verified User C-Level Executive Chose SAP Commerce Cloud Since we are using the SAP ERP the standard integration methods were a main argument for us Incentivized Helpful? Micah Platt Commercial Account Executive Chose SAP Commerce Cloud Having worked with other SAP tools we knew the sales team and how they structure the product offerings. We also felt it was much more robust compared to the other newer or leaner offerings in the space. We couldn't have a downturn or an outage in the business. That wasn't an … Incentivized Helpful? Verified User Administrative Assistant Chose SAP Commerce Cloud SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, … Incentivized Helpful? Charles Ahn Director Chose SAP Commerce Cloud SAP Commerce Cloud is best suited for companies that already have a SAP heavy back office. Incentivized Helpful? Ivan Boada Jefe de Consultoría Chose SAP Commerce Cloud In terms of price is not comparable with Open Source platforms, but not in capabilities, functionality, security, customization and many other things either. I use this system for different clients, and I can assure you that every project has his right solution. Sometimes SAP … Incentivized Helpful? Sandra Hazard Product Marketing Manager Chose SAP Commerce Cloud The SAP Commerce cloud solution is easy to connect with other SAP software that we already use in the organization, and I can state that it assists me in achieving the best implementations produced in various contexts without any trouble or failure, and we can track everything … Incentivized Helpful? Verified User Manager Chose SAP Commerce Cloud Shopify is SaaS and has its use cases, we chose Commerce Cloud because we are looking to launch at an enterprise level Incentivized Helpful? Sumit Bisht Technical Manager Chose SAP Commerce Cloud This is more customizable than its competitors and is much more customizable and possesses greater flexibility as well as a multi-channel environment for flexibility in its delivery. It comes with Out of The Box setup for B2B, B2C, Telecom, Utility, Marketplace, and … Incentivized Helpful? BW Brian Wemple SAP Technical Manager Chose SAP Commerce Cloud Vastly superior Incentivized Helpful? Verified User Team Lead Chose SAP Commerce Cloud Skip Incentivized Helpful? Chetan Chopade SAP Cx Manager Chose SAP Commerce Cloud SAP Commerce cloud stack is based on the Java and Spring framework. This helps the client to customize easily and build custom integrations with any 3rd party systems. SAP ERP is being used in most of the industries as their backend ERP, which helps them to build the e-commerce … Incentivized Helpful? Paul Visvardis CEO (Chief Executive Officer) Chose SAP Commerce Cloud Mirakl at first was complicated to use, it took me a long time to adapt to its system; in addition, the price to obtain it is very high; it is the opposite of SAP Commerce Cloud, its price is affordable for all the functions it has and it is very easy to use. Incentivized Helpful? Verified User Consultant Chose SAP Commerce Cloud SAP Commerce has more features and more customisable than commercetools Incentivized Helpful? Verified User Engineer Chose SAP Commerce Cloud SAP Commerce is perceived as old, expensive and not born in the cloud, SAP has a negative touch in general. The monolithic approach is seen negatively, which is a mistake, SAP should sell the current mixed approach better, and focus on a low TCO, which is difficult given the … Incentivized Helpful? Verified User Director Chose SAP Commerce Cloud SAP Commerce Cloud has tight integration with the backend SAP allowing for our specific business requirements to be tied into the platform. The site user friendliness was intuitive and received nothing but positive feedback from the user community. Data integration and … Incentivized Helpful? Verified User Team Lead Chose SAP Commerce Cloud We usually select SAP Commerce Cloud for its great customization capacity, scalability, and support levels, however, it lags behind some of its competitors in aspects such as price and production golive complexity. Incentivized Helpful? Sachi Subaran Content Writer Chose SAP Commerce Cloud SAP Commerce Cloud is a unique software that stands out from similar products in the industry because of the breadth of features it offers. This includes AI-powered merchandising, guided selling, chatbots, and many other features that aid the buying process for the customer. … Helpful? Verified User Director Chose SAP Commerce Cloud Using Adobe Commerce Cloud as well for a few engagements. There have been multiple engagements where we help our clients to do platform selection where SAP Commerce Cloud is compared against Adobe Commerce Cloud, Commerce Tools, Spryker Commerce, and Shopify. Based on the … Incentivized Helpful? SJ shaurya jain digital tech developer associate Chose SAP Commerce Cloud as mentioned earlier, I have used SAP Commerce Cloud in my project, hence I choose it, on the basis of my experience of one year of using SAP Commerce Cloud, it helps in achieving by far the best deployments done on various environments without any hassle or failure, we can … Incentivized Helpful?
Top Pros	Pro Content management Pro E commerce Pro Easy to use
Top Cons	Minus Deployment process Minus Sap support Minus Performance issues

Features

SAP Commerce Cloud

Online Storefront

Comparison of Online Storefront features of Product A and Product B
	SAP Commerce Cloud 8.2 68 Ratings 7% above category average
Product catalog & listings	8.464 Ratings
Product management	8.965 Ratings
Bulk product upload	8.663 Ratings
Branding	8.163 Ratings
Mobile storefront	8.161 Ratings
Product variations	8.360 Ratings
Website integration	8.364 Ratings
Visual customization	7.761 Ratings
CMS	7.461 Ratings

Online Shopping Cart

Comparison of Online Shopping Cart features of Product A and Product B
	SAP Commerce Cloud 8.1 62 Ratings 7% above category average
Abandoned cart recovery	8.015 Ratings
Checkout user experience	8.261 Ratings

Online Payment System

Comparison of Online Payment System features of Product A and Product B
	SAP Commerce Cloud 8.2 54 Ratings 1% below category average
eCommerce security	8.254 Ratings

eCommerce Marketing

Comparison of eCommerce Marketing features of Product A and Product B
	SAP Commerce Cloud 7.8 61 Ratings 4% above category average
Promotions & discounts	7.760 Ratings
Personalized recommendations	8.155 Ratings
SEO	7.452 Ratings

eCommerce Business Management

Comparison of eCommerce Business Management features of Product A and Product B
	SAP Commerce Cloud 8.9 62 Ratings 13% above category average
Multi-site management	8.658 Ratings
Order processing	9.260 Ratings
Inventory management	9.255 Ratings
Shipping	8.856 Ratings
Custom functionality	8.759 Ratings

Best Alternatives
	SAP Commerce Cloud
Small Businesses	Shopify Plus Score 8.9 out of 10
Medium-sized Companies	IBM Digital Commerce Score 9.0 out of 10
Enterprises	IBM Digital Commerce Score 9.0 out of 10
All Alternatives	View all alternatives

User Ratings
	SAP Commerce Cloud
Likelihood to Recommend	8.6 (70 ratings)
Likelihood to Renew	10.0 (2 ratings)
Usability	9.0 (2 ratings)
Support Rating	10.0 (3 ratings)
Implementation Rating	9.1 (2 ratings)
Ease of integration	8.9 (48 ratings)
Product Scalability	9.1 (48 ratings)

User Testimonials
	SAP Commerce Cloud
Likelihood to Recommend	SAP SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications. Incentivized Dan McRitchie President Read full review
Pros	SAP Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making. Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction. Incentivized Verified User Anonymous Read full review
Cons	SAP It's a little pricey; further cost reductions will expand product selection; also, trained operators are required. HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials. Incentivized Sandra Hazard Product Marketing Manager Read full review
Likelihood to Renew	SAP I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology. Erin Riggers Presentation Layer Architect & Development Manager Read full review
Usability	SAP The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end. Incentivized zahit bogus Business Intelligence & Database Consultant Read full review
Support Rating	SAP We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there. Incentivized zahit bogus Business Intelligence & Database Consultant Read full review
Implementation Rating	SAP Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup. Incentivized Chetan Chopade SAP Cx Manager Read full review
Alternatives Considered	SAP SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience. Incentivized Verified User Anonymous Read full review
Scalability	SAP The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays. Incentivized Verified User Anonymous Read full review
Return on Investment	SAP It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience. My current client's customers have given very positive experience about new website built on SAP Commerce Cloud. Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort. Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time. Incentivized Verified User Anonymous Read full review
ScreenShots	SAP Commerce Cloud Screenshots