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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MYOB

    Score8.3 out of 10
    N/AMYOB now has a suite of subscription-based products and a browser-based accounting product that was released in August 2010. On 24 October 2012, MYOB released AccountRight Live - the cloud-enabled version of its flagship product. MYOB competes with Xero and QuickBooks.

    $11

    per month

    Neon CRM

    Score5.8 out of 10
    Small Businesses (1-50 employees)
    Neon CRM is a nonprofit relationship management platform for small and midsize nonprofits, used to make and maintain the personal connections that drive sustainable growth. By centralizing a nonprofit’s data and tools, Neon CRM helps teams save on manual work, deepen relationships with their supporters, and grow their impact. Key Features: Donor Management: Neon CRM provides a 360-degree view of supporters, automatically capturing every…

    $99

    per month

    Pricing
    MYOBNeon CRM
    Editions & Modules
    Solo
    $11
    per month
    Lite
    $34
    per month
    Pro
    $63
    per month
    Premier
    $88.50
    per month
    Account Right Plus
    $150
    per month
    Neon CRM
    $99
    per month
    Offerings
    Pricing Offerings
    MYOBNeon CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$349 one-time fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MYOBNeon CRM
    Considered Both Products
    MYOB
    No answer on this topic
    Neon One LLC
    No answer on this topic
    Key User Insights
    Would buy again
    50%
    Would buy again
    7 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    50%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    71%
    Happy with the feature set
    10 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    50%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    64%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    MYOBNeon CRM
    Payroll Management
    Comparison of Payroll Management features of MYOB and Neon CRM
    Feature
    MYOB
    10.0
    12 Ratings
    28% above category average
    Neon CRM
    -
    Ratings
    Pay calculation10.012 Ratings00 Ratings
    Benefit plan administration10.08 Ratings00 Ratings
    Direct deposit files10.010 Ratings00 Ratings
    Salary revision and increment management10.08 Ratings00 Ratings
    Reimbursement management10.08 Ratings00 Ratings
    Customization
    Comparison of Customization features of MYOB and Neon CRM
    Feature
    MYOB
    10.0
    7 Ratings
    28% above category average
    Neon CRM
    -
    Ratings
    API for custom integration10.07 Ratings00 Ratings
    Plug-ins10.06 Ratings00 Ratings
    Security
    Comparison of Security features of MYOB and Neon CRM
    Feature
    MYOB
    10.0
    12 Ratings
    20% above category average
    Neon CRM
    -
    Ratings
    Single sign-on capability10.011 Ratings00 Ratings
    Role-based user permissions10.012 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of MYOB and Neon CRM
    Feature
    MYOB
    10.0
    12 Ratings
    24% above category average
    Neon CRM
    -
    Ratings
    Dashboards10.011 Ratings00 Ratings
    Standard reports10.012 Ratings00 Ratings
    Custom reports10.011 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of MYOB and Neon CRM
    Feature
    MYOB
    9.1
    16 Ratings
    18% above category average
    Neon CRM
    -
    Ratings
    Accounts payable10.016 Ratings00 Ratings
    Accounts receivable10.016 Ratings00 Ratings
    Cash management10.015 Ratings00 Ratings
    Bank reconciliation10.016 Ratings00 Ratings
    Expense management10.012 Ratings00 Ratings
    Time tracking6.07 Ratings00 Ratings
    Fixed asset management10.09 Ratings00 Ratings
    Multi-currency support10.08 Ratings00 Ratings
    Multi-division support10.07 Ratings00 Ratings
    Regulations compliance10.09 Ratings00 Ratings
    Electronic tax filing5.19 Ratings00 Ratings
    Self-service portal6.37 Ratings00 Ratings
    Global Financial Support10.06 Ratings00 Ratings
    Primary and Secondary Ledgers10.08 Ratings00 Ratings
    Intercompany Accounting10.06 Ratings00 Ratings
    Localizations10.06 Ratings00 Ratings
    Journals and Reconciliations10.012 Ratings00 Ratings
    Enterprise Accounting2.84 Ratings00 Ratings
    Configurable Accounting10.09 Ratings00 Ratings
    Centralized Rules Framework10.04 Ratings00 Ratings
    Standardized Processes10.08 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of MYOB and Neon CRM
    Feature
    MYOB
    10.0
    9 Ratings
    31% above category average
    Neon CRM
    -
    Ratings
    Inventory tracking10.09 Ratings00 Ratings
    Automatic reordering10.06 Ratings00 Ratings
    Location management10.06 Ratings00 Ratings
    Manufacturing module10.06 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of MYOB and Neon CRM
    Feature
    MYOB
    10.0
    7 Ratings
    30% above category average
    Neon CRM
    -
    Ratings
    Pricing10.07 Ratings00 Ratings
    Order entry10.07 Ratings00 Ratings
    Credit card processing10.06 Ratings00 Ratings
    Cost of goods sold10.07 Ratings00 Ratings
    Order Orchestration10.05 Ratings00 Ratings
    End-to-end order visibility10.05 Ratings00 Ratings
    Order exception Resolution10.05 Ratings00 Ratings
    Communications and Marketing
    Comparison of Communications and Marketing features of MYOB and Neon CRM
    Feature
    MYOB
    -
    Ratings
    Neon CRM
    1.2
    2 Ratings
    139% below category average
    Constituent engagement and marketing00 Ratings1.52 Ratings
    Social listening00 Ratings1.01 Ratings
    Digital advocacy enablement00 Ratings1.01 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of MYOB and Neon CRM
    Feature
    MYOB
    -
    Ratings
    Neon CRM
    1.8
    2 Ratings
    111% below category average
    Reporting and data visualization00 Ratings1.02 Ratings
    Wealth screening00 Ratings2.62 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of MYOB and Neon CRM
    Feature
    MYOB
    -
    Ratings
    Neon CRM
    1.4
    2 Ratings
    120% below category average
    Online donation options00 Ratings3.12 Ratings
    Event registration and ticketing00 Ratings1.01 Ratings
    Text and phone donations00 Ratings1.01 Ratings
    Volunteer shift management00 Ratings1.01 Ratings
    Mobile event check-in00 Ratings1.01 Ratings
    Security and Platform
    Comparison of Security and Platform features of MYOB and Neon CRM
    Feature
    MYOB
    -
    Ratings
    Neon CRM
    1.5
    2 Ratings
    125% below category average
    Role-based user permissions00 Ratings2.62 Ratings
    Mobile access00 Ratings1.01 Ratings
    Integrations00 Ratings1.01 Ratings
    Best Alternatives
    MYOBNeon CRM
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Medium-sized Companies
    Accounting Seed
    Score9 out of 10
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MYOBNeon CRM
    Likelihood to Recommend
    9.0
    (19 ratings)
    1.0
    (12 ratings)
    Likelihood to Renew
    9.5
    (2 ratings)
    1.0
    (1 ratings)
    Usability
    10.0
    (15 ratings)
    1.0
    (1 ratings)
    Support Rating
    1.2
    (14 ratings)
    1.0
    (3 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    4.0
    (1 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MYOBNeon CRM
    Likelihood to Recommend
    MYOB
    MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
    Incentivized
    Read full review
    Neon One LLC
    If you are looking for a quick and easy database option, which integrates breezily with email clients like MailChimp and Constant Contact, and has built-in credit/debit card processing capabilities, NeonCRM is a very good option. An affordable alternative to Salesforce or Raiser's Edge, it does lack some of their "bells and whistles" but gets the job done. On the one hand, Neon features a shallow learning curve and solid user interface, and is web based and mobile friendly. On the other hand, Neon might not be totally appropriate for large or national level organizations because some of the reporting seems less "robust" than pricier alternatives...
    Incentivized
    Read full review
    Pros
    MYOB
    • MYOB is very easy to navigate and find the correct information.
    • The Help section was very straight forward and very easy to learn.
    • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
    Incentivized
    Read full review
    Neon One LLC
    • NeonCRM allows you to build events, take registrations, and customize those events. Customizations include different ticketing options, add-ons, promotions, etc.
    • NeonCRM does a good job helping you track donors' activities/engagements.
    • It also provides a variety of reporting mechanisms - from dashboard snapshots to graphical reports - that allow you to review programs at a glance or in-depth.
    Incentivized
    Read full review
    Cons
    MYOB
    • [In my opinion,] horrible interface to import data
    • [In my opinion,] user interface stuck in 1995
    • Needs improvement to usability
    • Contestant price increases
    • [In my opinion,] new in-app advertising is annoying
    • Countless different windows to do simple tasks like onboard an employee
    • [In my experience,] too slow
    Incentivized
    Read full review
    Neon One LLC
    • Learning the ropes is largely accomplished by reading manuals and watching videos. I don't learn that way. I'd much prefer to be shown. I guess I'm old school.
    • They can be stingy with the customer support. We bought the big package and I still wind up going back to my salesperson to help me cut through any red tape to get what I need.
    Incentivized
    Read full review
    Likelihood to Renew
    MYOB
    Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
    Incentivized
    Read full review
    Neon One LLC
    Neon CRM was difficult and frustrating to use without IT experience, and way to costly for the a small to mid-sized nonprofit. We believe that we lost donors due to the inaccurate report system in Neon CRM
    Read full review
    Usability
    MYOB
    Still 10 for me, I have no problem at all using this toll even it hangs sometimes, I need to log in again to refresh it and it always ask to update the MYOB app. i Also like the security of this platform, iT always asks for the code (before logging in.
    Incentivized
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    Neon One LLC
    The Neon CRM system is confusing (we had to watch video tutorials and html code to understand many of the features, many of which we did not need). Around 2022, Neon started to go downhill. Bells and whistles were added that were of no benefit (to our nonprofit) and the system became even harder to use
    Read full review
    Support Rating
    MYOB
    MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
    Read full review
    Neon One LLC
    As stated before, they push you to read the manual or watch the video when what I want is a human being to walk/talk me through it. Like I said, maybe I am old school but that's how I learn. It's been a challenge.
    Incentivized
    Read full review
    Implementation Rating
    MYOB
    No answers on this topic
    Neon One LLC
    We had to hire someone to implement our donors into Neon CRM
    Read full review
    Alternatives Considered
    MYOB
    Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
    Incentivized
    Read full review
    Neon One LLC
    It works. It's easy to customize for nonprofit and industry-specific categories. It does what it does well, and integrates with platforms that specialize in those areas rather than trying to be everything to all users.
    Incentivized
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    Return on Investment
    MYOB
    • Made a life a lot easier by removing a lot of separate entries in multiple excel sheets
    • With all of the relevant information in one place, it is easier to process payments.
    • Most of the business only have one person doing the payroll compared to the team effort.
    Incentivized
    Read full review
    Neon One LLC
    • Positive: Neon allows us to track, analyze, and optimize our fundraising efforts and outcomes. It is critical to our success.
    • Positive: Neon works easily with our website, making donations easy for the donor.
    • Positive: Neon is affordable in comparison with similar products.
    • Negative: Neon is not well known (yet) so each new employees will probably need to learn it from scratch.
    Incentivized
    Read full review
    ScreenShots

    Neon CRM Screenshots

    Screenshot of Email Builder: Elevates appeals, newsletters, and other communications with mobile-responsive emails, multi-column layouts, text block editor and full email preview while building.Screenshot of Fundraising Dashboard: Aggregates fundraising data in one place to analyze various campaigns, performance, progress, and comparisons to other years and campaigns.Screenshot of Workflow Automation: Automated workflows that take care of redundant administrative tasks, with workflows to define triggers, audience, and the action to be performed.Screenshot of Reporting: Comprehensive reporting features to pull a variety of reports. By selecting the data source of interest and the fields needed, Neon CRM provides reports to analyze and share with key stakeholders.Screenshot of Donation Form Themes: Drag and drop themes for donation pages matched to the brand with customization.Screenshot of Volunteer Management: To understand the ways that people want to give support, and to track and manage volunteer sign-ups, projects, and time.