Likelihood to Recommend MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
Read full review If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
Read full review Pros MYOB is very easy to navigate and find the correct information. The Help section was very straight forward and very easy to learn. MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place. Read full review The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks! Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things. Read full review Cons [In my opinion,] horrible interface to import data [In my opinion,] user interface stuck in 1995 Needs improvement to usability Contestant price increases [In my opinion,] new in-app advertising is annoying Countless different windows to do simple tasks like onboard an employee [In my experience,] too slow Read full review The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it. If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help! It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online. QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows. Shelly Robbins Intuit Accounting Professionals Trainer/Writer specializing in QuickBooks for Mac, Meetup Groups Organizer/Founder, Adjunct Instructor at Bellevue College
Read full review Likelihood to Renew Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
Read full review I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
Read full review Usability All of the MYOB products are easy to use. Most of our clients use MYOB ACE payroll and Essentials but some of the customers who are proper accounts use a range of products like Account Right MYOB AE/AO, Practice manager, TAX manager, etc. I have never heard of any complaints and the support contacts are always approachable.
Read full review The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
Read full review Reliability and Availability I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
Read full review Support Rating MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
Read full review Fortunately, I haven't had to reach out much for support.
Read full review Alternatives Considered Not even close. Though I will say MYOB had a budget module where
Zoho Books doesn't which is one thing severely lacking in
Zoho Books . On the other hand,
Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
Read full review I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
Read full review Return on Investment It was great when we first started using it but there was a time when MYOB stopped supporting payroll tax tables for Apple computers and so we made the switch. While we were using it staying on top of all of the pesky accounting details was a breeze. We were very detail oriented to begin with and had a thorough understanding of basic accounting principles but anyone without even basic knowledge can quickly set up MYOB and get running fairly quickly and provide detailed reports to their CPA or CFO consultant for a deeper analysis of their business. Read full review The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs. The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes. Read full review ScreenShots