20 Ratings
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Score 6.2 out of 100
7 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Symphony Talent, now with SmashFlyX ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

6.1

myStaffingPro

61%
7.1

Symphony Talent, now with SmashFlyX

71%
Symphony Talent, now with SmashFlyX ranks higher in 10/15 features

Job Requisition Management

10.0
100%
4 Ratings
7.9
79%
4 Ratings

Company Website Posting

10.0
100%
4 Ratings
7.4
74%
4 Ratings

Publish to Social Media

8.0
80%
4 Ratings
6.7
67%
4 Ratings

Job Search Site Posting

7.0
70%
4 Ratings
8.6
86%
3 Ratings

Customized Application Form

6.0
60%
4 Ratings
6.1
61%
4 Ratings

Resume Management

5.0
50%
4 Ratings
8.4
84%
4 Ratings

Duplicate Candidate Prevention

5.0
50%
4 Ratings
1.0
10%
2 Ratings

Candidate Search

5.0
50%
4 Ratings
9.0
90%
4 Ratings

Applicant Tracking

3.0
30%
4 Ratings
8.0
80%
2 Ratings

Collaboration

3.0
30%
4 Ratings
7.6
76%
2 Ratings

Task Creation and Delegation

3.0
30%
4 Ratings
6.0
60%
2 Ratings

Email Templates

8.0
80%
4 Ratings
9.0
90%
4 Ratings

User Permissions

4.0
40%
4 Ratings
7.0
70%
1 Rating

Notifications and Alerts

5.0
50%
4 Ratings
7.9
79%
3 Ratings

Reporting

10.0
100%
4 Ratings
5.6
56%
4 Ratings

Attribute Ratings

  • Symphony Talent, now with SmashFlyX is rated higher in 1 area: Likelihood to Recommend
  • myStaffingPro and Symphony Talent, now with SmashFlyX are tied in 1 area: Support Rating

Likelihood to Recommend

8.0

myStaffingPro

80%
11 Ratings
9.4

Symphony Talent, now with SmashFlyX

94%
4 Ratings

Likelihood to Renew

6.2

myStaffingPro

62%
6 Ratings

Symphony Talent, now with SmashFlyX

N/A
0 Ratings

Usability

6.7

myStaffingPro

67%
2 Ratings

Symphony Talent, now with SmashFlyX

N/A
0 Ratings

Availability

8.0

myStaffingPro

80%
2 Ratings

Symphony Talent, now with SmashFlyX

N/A
0 Ratings

Support Rating

8.0

myStaffingPro

80%
8 Ratings
8.0

Symphony Talent, now with SmashFlyX

80%
2 Ratings

Online Training

1.0

myStaffingPro

10%
1 Rating

Symphony Talent, now with SmashFlyX

N/A
0 Ratings

Likelihood to Recommend

Paychex, Inc.

myStaffingPro is very easy to configure and setup and takes less than 2 business days to configure and get it up and running. It facilitates the HR Business Partners in their recruitment activities. For the Open Position in the Organization, with the use of the software, they can quickly shortlist the candidates with quick mix and match of the requirements. Interviews can be scheduled with the candidate. If a Candidate is selected, the proper background screening process is initiated and finally, the Onboarding process is also tightly integrated within the software.
Read full review

Symphony Talent

Symphony Talent, I believe, could benefit all organisations, large and small. Given that it is a job-market seeker these days, having a recruitment marketing platform is a must. SmashFly is an excellent tool for gathering information on prospects. It has the ability to do automatic email campaigns which saves a lot of time, effort, and resources. However, if a position is more specialist, I feel recruiters would be better off personalising each attempted contact with candidates, which could easily be done without using Smashfly's platform.
Read full review

Pros

Paychex, Inc.

  • One strength of myStaffingPro is because of its heavy manual interface, there is a lot of detail and very specific reason codes. This is very useful for later reporting to get specific information on hires and rejects.
  • Also the ability to upload documents (CVs, resumes, phone screen notes, etc) is all located in a convenient place
  • The calendar function is good, there are stop measures to prevent double booking and the time zones are preset
Read full review

Symphony Talent

  • Career Site Management
  • Robust marketing campaign tools
  • Easily integrates with a number of our vendor partnerships
  • Customer service
  • Support
Read full review

Cons

Paychex, Inc.

  • This product is not particularly easy to use because it is not intuitive.
  • It is difficult to generate accurate reports.
  • It is difficult to add notes and find particular requisitions.
  • Does not integrate well with our internal system in changes candidates to employees.
  • If a step in the hiring process is missed, it does not give any notifications.
Read full review

Symphony Talent

  • Reporting limitations when extracting large amounts of data
  • Not user friendly for admins
  • Best to handle the integration on the company side as SmashFly is unable to alert you if things are not working properly
Read full review

Pricing Details

myStaffingPro

Starting Price

Editions & Modules

myStaffingPro editions and modules pricing
EditionModules
myStaffingPro Express1
myStaffingPro2
myStaffingPro Premier3

Footnotes

  1. Per User per Month
  2. Per User per Month
  3. Per User per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pricing is based on the number of users and configuration selected.

Symphony Talent, now with SmashFlyX

Starting Price

Editions & Modules

Symphony Talent, now with SmashFlyX editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Paychex, Inc.

    If I were a decision maker, I would not choose to renew myStaffingPro because of the overly manual process and lost productivity. I've found other ATS's that have the same functionality but are more intuitive, user friendly and appealing. Getting a hold of customer service and support was difficult and they were rarely able to fix the immediate issue.
    Read full review

    Symphony Talent

    No answers on this topic

    Usability

    Paychex, Inc.

    I have used a lot of applicant tracking systems in my career. I've always gone back to MSP saying that it's always been my favorite. It's easy to use, I've never worked with a system so easy to use. It's also easy to figure out if you don't know where something is located - you can typically figure it out on your own without having to ask anyone.
    Read full review

    Symphony Talent

    No answers on this topic

    Reliability and Availability

    Paychex, Inc.

    They are good about scheduling maintenance during overnight periods. There have been a few server issues with the e-signature system over the weekends.
    Read full review

    Symphony Talent

    No answers on this topic

    Support Rating

    Paychex, Inc.

    We recently had an issue where it was brought to our attention by a candidate that specializes in Information Assurance and Network Engineering that their site was missing a secure socket layer for entering in your ssn, which means that when entering it, your ssn is in plain text in plain site. It should hide it with dots or asterisks as you type it to make it secure like when you enter passwords online. I turned off the field that collects SSN's immediately and have been waiting for a response as to when this would be updated so I could turn it back on. I submitted this to our rep back in October 2013 and they said they would forward it to their IT team. I never received any further follow up as to whether or not they would be updating this. I sent a follow up email and left voice messages asking for a status update in Jan. 2014 with no response. I finally called again at the end of Feb. 2014 and emailed. The rep seemed put out that I was telling her I was frustrated with the lack of follow through and that I told her I needed a response on whether or not this would be resolved. She then forwarded me an email from the IT team that said they didn't think this was an actual requirement, they would look into it. Today she emailed to let me know the IT team will not be making any changes.

    Whether or not the issue above is a DoD issue or not, the length of time to receive the final response was way too long and involved too much follow up on my part. The fact that they are unwilling to update the SSN field is also troublesome. Even if this is not an actual DoD violation or a mandate, it's a pretty common practice on most websites for collecting private information. Would you enter your PIN number into an ATM if it showed your PIN number until you hit enter? Identity theft is very high these days and people should feel like the company cares enough to help provide that extra layer of protection of their personal information.

    This recent development has really changed my opinion of MyStaffingPro drastically since I last wrote my review
    Read full review

    Symphony Talent

    I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help
    Read full review

    Alternatives Considered

    Paychex, Inc.

    We thought it would've been better than ADP, but it wasn't. Also, the sales person who sold us on Paychex promised that this and Paychex would be able to do a lot of things we needed, which turned out to be a lie when we were implementing it, and the MyStaffingPro expert told us it wasn't possible, and it never was. It wasn't as user friendly either.
    Read full review

    Symphony Talent

    Symphony Talent has great customer service compared to other platforms. Customer service at Success Factors was terrible, and we had very little control over the platform. When we switched to SmashFly, their customer support was outstanding, and we had complete control over the system, allowing us to make whatever modifications we wanted right away. Symphony has such a good career site platform and it also provides easy integration with other systems. While this is not the case on other platforms.
    Read full review

    Return on Investment

    Paychex, Inc.

    • Positive - Went from tracking candidates to excel to having a proper tracking system to move candidates through the hiring process faster
    • Positive - Always working to improve current program to make it easier to use for recruiter, hiring managers, and candidates applying
    • Negative - Bumpy start, but after building a relationship with the staff, smooth sailing to what we invested in
    Read full review

    Symphony Talent

    • From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
    • Some recruiters are reluctant to use smashfly because they think they're doing double effort.
    Read full review

    Screenshots

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