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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    N-able N-central

    Score9.2 out of 10
    N/AMSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers and workstations—and troubleshoot. 2. Stay on top of threats with features like MFA, antivirus, integrated endpoint detection and response, data backup, disk encryption, email protection,…N/A

    Veeam Data Platform

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

    $428

    per year per 5 instances

    Pricing
    N-able N-centralVeeam Data Platform
    Editions & Modules
    No answers on this topic
    Veeam Data Platform Essentials
    $428
    per year per 5 instances
    Veeam Data Platform
    Contact sales team
    Offerings
    Pricing Offerings
    N-able N-centralVeeam Data Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
    More Pricing Information
    Community Pulse
    N-able N-centralVeeam Data Platform
    Considered Both Products
    N-able
    Chose N-able N-central
    Overall, for the Average MSP, none of the RMM solutions is going to be perfect, they will all have their strengths and weaknesses and N-Able is no exception. It is a great solution if you are looking for something that is not super cryptic to use and want something relatively …
    Incentivized
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    73%
    Would buy again
    11 Answers
    99%
    Would buy again
    664 Answers
    Delivers good value for the price
    79%
    Delivers good value for the price
    11 Answers
    98%
    Delivers good value for the price
    631 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    12 Answers
    98%
    Happy with the feature set
    674 Answers
    Lived up to sales and marketing promises
    60%
    Lived up to sales and marketing promises
    6 Answers
    97%
    Lived up to sales and marketing promises
    548 Answers
    Implementation went as expected
    77%
    Implementation went as expected
    10 Answers
    96%
    Implementation went as expected
    596 Answers
    Features
    N-able N-centralVeeam Data Platform
    Data Center Backup
    Comparison of Data Center Backup features of N-able N-central and Veeam Data Platform
    Feature
    N-able N-central
    -
    Ratings
    Veeam Data Platform
    8.9
    515 Ratings
    6% above category average
    Universal recovery00 Ratings9.0443 Ratings
    Instant recovery00 Ratings8.8465 Ratings
    Recovery verification00 Ratings8.9445 Ratings
    Business application protection00 Ratings8.7390 Ratings
    Multiple backup destinations00 Ratings9.1470 Ratings
    Incremental backup identification00 Ratings9.1480 Ratings
    Backup to the cloud00 Ratings9.0342 Ratings
    Deduplication and file compression00 Ratings9.0444 Ratings
    Snapshots00 Ratings8.9399 Ratings
    Flexible deployment00 Ratings8.6394 Ratings
    Management dashboard00 Ratings8.3176 Ratings
    Platform support00 Ratings8.7435 Ratings
    Retention options00 Ratings9.0440 Ratings
    Encryption00 Ratings9.1407 Ratings
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    N-able N-centralVeeam Data Platform
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    Avast CloudCare
    Score10 out of 10
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    Score6.5 out of 10
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    Action1
    Score9.4 out of 10
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    Score8.6 out of 10
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    ManageEngine Endpoint Central
    Score9 out of 10
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    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    N-able N-centralVeeam Data Platform
    Likelihood to Recommend
    8.7
    (25 ratings)
    8.9
    (971 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    7.9
    (59 ratings)
    Usability
    7.3
    (7 ratings)
    9.7
    (48 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (12 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (13 ratings)
    Support Rating
    1.0
    (8 ratings)
    8.4
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (2 ratings)
    Implementation Rating
    8.4
    (2 ratings)
    7.0
    (34 ratings)
    Configurability
    -
    (0 ratings)
    7.7
    (12 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (13 ratings)
    Product Scalability
    -
    (0 ratings)
    8.8
    (13 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.5
    (12 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (13 ratings)
    User Testimonials
    N-able N-centralVeeam Data Platform
    Likelihood to Recommend
    N-able
    N-Able is perfect for an MSP environment. It gives all the standard functionality an IT professional needs out of the box and can be configured to show almost anything required. For example, we have configured a dashboard to show when our backups need attention for each customer. This is achieved by running a small script on repeat via N-Central everyday/evening, and the result gives us information on the dashboard to help us identify exactly what is working and what needs looking into.
    Incentivized
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    Veeam Software
    It is well-suited for most environments, from Small and medium businesses to large enterprises. But its cost may be prohibitive for smaller businesses with a limited budget. While there are multiple licensing levels, there may be a use case for creating a level between the community edition and the Foundation.
    Incentivized
    Read full review
    Pros
    N-able
    • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
    • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
    • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
    Read full review
    Veeam Software
    • The ease of use in creating jobs and adding clients enables our new and less skilled administrators to work efficiently, quickly, and accurately.
    • The same ease of use is essential for junior admins as well. Backups are quickly and accurately restored, allowing our networking team to bring clients back to production within expected times.
    • The ability to create a restore for testing and to remove it quickly has proven to be an excellent asset for our production and DB teams.
    Incentivized
    Read full review
    Cons
    N-able
    • Customer support just points to online guides and I feel they aren't helpful.
    • During the trial they turn on a lot of features. In my experience, if you play around with the features, they charge you for them. Keep this in mind if you move forward with N-Able - they will charge for "trialed" services.
    • In my experience, some services that you're being charged for can't be disabled or monitored by you or your team. You only see them on the monthly invoice.
    • In my opinion, the "Scripting Automation" doesn't provide value. You're either going to be writing your own batch or Powershell to make scripting work.
    • In my opinion, monitoring software deployments is painful.
    • The default monitoring template can't be duplicated, edited, or referenced. You'll find that the default monitors in an unusual way and will throw needless recurring alerts into your ticketing system. To avoid this, you need to create a template from scratch which takes many hours to set up.
    • In my opinion, they're more concerned about a quick buck than customer service. "Buyer beware" company.
    Read full review
    Veeam Software
    • On occasion, the 'reason' for a failed backup can be a little hard to understand. It would be nice if it were a bit more straightforward.
    • I would love to run the platform natively on Linux, but I don't think it's an option.
    • Sometimes, locating the correct update file for the platform software can be a bit confusing. If they had an option to download the correct update file from within the console, that would take some of the guesswork out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    N-able
    Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
    Incentivized
    Read full review
    Veeam Software
    I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
    Incentivized
    Read full review
    Usability
    N-able
    The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
    Incentivized
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    Veeam Software
    It is a very robust solution that has never failed. It also has perfect integration with Windows server volume shadow copies. The processing load is moved from the backup server to the backup proxy. Increased fault tolerance: you can store data on a separate machine, the backup repository. Can perform a bare metal restore.
    Incentivized
    Read full review
    Reliability and Availability
    N-able
    No answers on this topic
    Veeam Software
    I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
    Incentivized
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    Performance
    N-able
    No answers on this topic
    Veeam Software
    Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
    Incentivized
    Read full review
    Support Rating
    N-able
    Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
    Incentivized
    Read full review
    Veeam Software
    The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
    Incentivized
    Read full review
    In-Person Training
    N-able
    No answers on this topic
    Veeam Software
    I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
    Incentivized
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    Online Training
    N-able
    No answers on this topic
    Veeam Software
    I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
    Incentivized
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    Implementation Rating
    N-able
    Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
    Incentivized
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    Veeam Software
    Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
    Incentivized
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    Alternatives Considered
    N-able
    Our version of SolarWinds was old and running on old hardware, but it was way easier to setup and do things with. It did not do everything N-able does such as patch management, or at least we didn't have a module to do so if one existed. However it definitely seemed easier to use and possibly more stable.
    Read full review
    Veeam Software
    I believe it's not possible to compare these three products, as none of them are as feature-rich as Veeam Data Platform. The addition of Proxmox-VE in version 12 was certainly a game-changer, as we were previously dependent on the VMware environment to access all the features that Veeam Data Platform offers.
    Incentivized
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    Scalability
    N-able
    No answers on this topic
    Veeam Software
    In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
    Incentivized
    Read full review
    Return on Investment
    N-able
    • We have lost hundreds of hours on the phone/emailing support with no resolution for any of our issues
    • We had to move all of our services away which was very painful
    • Staff satisfaction was low having to deal with this company
    Read full review
    Veeam Software
    • Positive impact: it "saved our ass" on one occasion. In that particular scenario, we were hit with ransomware.
    • On another occasion, it provided a means of building a staging environment from our production and saved us a significant amount of time from having to build from scratch.
    Incentivized
    Read full review
    ScreenShots

    N-able N-central Screenshots

    Screenshot of N-able N-central DashboardScreenshot of Remote desktop access with Take Control

    Veeam Data Platform Screenshots

    Screenshot of an example of the proactive threat assessment technology used to identify adversary tactics, techniques, and procedures (TTPs) before a cyber-attack.Screenshot of where Veeam Intelligence turns noisy alerts into clear insights with recommended next steps, explaining anomalies and pointing out the next best action.Screenshot of a preview of an AI generated snapshot of job health, exceptions, and priority actions.Screenshot of the chat flow to watch AI agents scan for anomalies, confirm a clean restore point, and surface integrity and performance insights.