What users are saying about
33 Ratings
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Score 8.9 out of 100
1 Rating
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Score 9 out of 100

Feature Set Ratings

  • NetSupport Manager ranks higher in 1 feature set: Remote Administration

Remote Administration

7.9

N-able Take Control

79%
10.0

NetSupport Manager

100%
NetSupport Manager ranks higher in 11/14 features

Screen sharing

8.7
87%
8 Ratings
10.0
100%
1 Rating

File transfer

6.9
69%
9 Ratings
10.0
100%
1 Rating

Instant message

8.4
84%
8 Ratings
10.0
100%
1 Rating

Secure remote access with Smart Card authentication

8.2
82%
1 Rating
10.0
100%
1 Rating

Access to sleeping/powered-off computers

6.2
62%
3 Ratings
10.0
100%
1 Rating

Over-the-Internet remote session

8.0
80%
9 Ratings
N/A
0 Ratings

Initiate remote control from mobile

5.5
55%
6 Ratings
N/A
0 Ratings

Remote management of servers & workstations

8.5
85%
8 Ratings
10.0
100%
1 Rating

Remote Active Directory® management

8.5
85%
4 Ratings
10.0
100%
1 Rating

Centralized management dashboard

9.1
91%
7 Ratings
10.0
100%
1 Rating

Session record

8.7
87%
5 Ratings
N/A
0 Ratings

Annotations

8.6
86%
4 Ratings
10.0
100%
1 Rating

Monitoring and Alerts

8.5
85%
7 Ratings
10.0
100%
1 Rating

Multi-platform remote control

6.5
65%
8 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • NetSupport Manager is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.9

N-able Take Control

79%
9 Ratings
9.0

NetSupport Manager

90%
1 Rating

Likelihood to Recommend

N-able

In situations in which you have high-end, up-to-date hardware systems, Take Control will thrive. Using the software on older system, or clients that do not wish to update to current OS/hardware, Take Control will suffer.
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NetSupport

It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
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Pros

N-able

  • Easy to use remote support.
  • Easily and securely access sensitive systems.
  • Easily set-up our end users with the ability to remote access to their own desktops as needed.
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NetSupport

  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
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Cons

N-able

  • Copy and paste functions from the host to a remote desktop is cumbersome.
  • Screen sizing is an issue for lower resolution devices (servers).
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NetSupport

  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
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Pricing Details

N-able Take Control

Starting Price

Editions & Modules

N-able Take Control editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    NetSupport Manager

    Starting Price

    Editions & Modules

    NetSupport Manager editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      N-able

      Take Control can be accessed through a browser whereas Windows Remote Desktop requires settings on the PC and device to remote into the end device. Installing the end devices application has mostly been a flawless install with limited setting configurations. GoToMyPC has often required a reboot of the end device in order to get it working.
      Read full review

      NetSupport

      I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
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      Return on Investment

      N-able

      • Looks professional and the ease of addressing issues raised by the RMM gives clients confidence in me as their provider.
      • Managed Service clients tend to appreciate minimal work interruption, so quick connections that don't require user interaction is great.
      Read full review

      NetSupport

      • It allow's us to update apps instantly
      • It gives user quick response to overcome headache issues
      • It's saves crucial time from both ends
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      Screenshots

      Add comparison