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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    N-able Take Control

    Score7.2 out of 10
    N/AN-able™ Take Control is a cloud-based remote control solution for MSPs, to access & troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from these or iOS® or Android® devices with the N-able native app.

    $45

    per month

    RealONE

    Score10 out of 10
    N/ARealONE, formerly the RPort remote management of IT infrastructure now bundled with RealVNC, enables users to manage Windows, Linux, desktops and servers, and IoT devices from one central console.

    $0

    Pricing
    N-able Take ControlRealONE
    Editions & Modules
    Take Control Plus
    $45
    per month
    Take Control Plus
    Contact Vendor
    Take Control
    Contact Vendor
    Open-Source Edition
    $0
    Offerings
    Pricing Offerings
    N-able Take ControlRealONE
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo credit card required. Login info sent directly to your email. Access technical support during your trial.Free and open-source, MIT License
    More Pricing Information
    Community Pulse
    N-able Take ControlRealONE
    Considered Both Products
    N-able
    No answer on this topic
    RealVNC
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    N-able Take ControlRealONE
    Remote Administration
    Comparison of Remote Administration features of N-able Take Control and RealONE
    Feature
    N-able Take Control
    7.9
    14 Ratings
    0% above category average
    RealONE
    -
    Ratings
    Screen sharing8.013 Ratings00 Ratings
    File transfer10.014 Ratings00 Ratings
    Instant message5.012 Ratings00 Ratings
    Secure remote access with Smart Card authentication8.21 Ratings00 Ratings
    Access to sleeping/powered-off computers1.05 Ratings00 Ratings
    Over-the-Internet remote session10.013 Ratings00 Ratings
    Initiate remote control from mobile9.08 Ratings00 Ratings
    Remote management of servers & workstations10.013 Ratings00 Ratings
    Remote Active Directory® management10.05 Ratings00 Ratings
    Centralized management dashboard7.011 Ratings00 Ratings
    Session record8.07 Ratings00 Ratings
    Annotations9.05 Ratings00 Ratings
    Monitoring and Alerts8.011 Ratings00 Ratings
    Multi-platform remote control7.011 Ratings00 Ratings
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    N-able Take ControlRealONE
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    Score7.4 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    N-able Take ControlRealONE
    Likelihood to Recommend
    6.0
    (14 ratings)
    10.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    N-able Take ControlRealONE
    Likelihood to Recommend
    N-able
    I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
    Read full review
    RealVNC
    If you are looking for an alternative to TeamViewer--a very secure tool with very little hassle to set up--this is it.
    Read full review
    Pros
    N-able
    • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
    • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
    Incentivized
    Read full review
    RealVNC
    • Very secure and open source
    • No need for VPN and chained SSH connections
    • Its got a very nicely designed UI
    • Developers are adding a new features
    Read full review
    Cons
    N-able
    • Performance on low-end machines.
    • Verbosity when changing stream quality.
    • File manager needs improving, dragging files causes graphical issues.
    • Connection time needs to be reduced.
    • Ability to adjust re-connection time.
    • Integration with more password-storage applications.
    • Screen blanking is buggy in some instances and makes the session unusable.
    Incentivized
    Read full review
    RealVNC
    • I'd love to be able to save the output of commands/scripts executed
    • "Whats new in this release" feature
    Read full review
    Usability
    N-able
    The interface needs a lot of updating. It's just too "busy."
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Alternatives Considered
    N-able
    We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
    Incentivized
    Read full review
    RealVNC
    We selected RPort over TeamViewer because it's got features that TeamViewer does not have. It's designed by DevOps and I find it suited pretty well for my day-to-day tasks.
    Read full review
    Return on Investment
    N-able
    • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
    • Remote access is only a click away saving our techs time
    • Reliable connection mean issues are resolved without having to 'fix' the remote access first
    Read full review
    RealVNC
    • It speeds up my work
    Read full review
    ScreenShots

    N-able Take Control Screenshots

    Screenshot of N-able Take Control DashboardScreenshot of Take Control - home

    RealONE Screenshots

    Screenshot of the dashboard used to organize remote machines.Screenshot of where to launch RDP connections to any Windows system over an encrypted and secure tunnel. No port forwarding and no public IP address are needed.Screenshot of the log in to remote Linux and Unix machines via SSH. The client makes any system available everywhere. Securely and encrypted.Screenshot of where to execute command directly from the browser. On a single machine, or on many.Screenshot of where copying the snippet pairs new remote systems.Screenshot of when pairing is finished. Works on any console. Powershell and any Linux shell.