What users are saying about
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Top Rated
132 Ratings
25 Ratings

NAKIVO Backup & Replication

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Top Rated
132 Ratings
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Score 9 out of 100
25 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Data Center Backup

    9.2

    NAKIVO Backup & Replication

    92%

    ShadowProtect

    Feature Set Not Supported
    N/A
    NAKIVO Backup & Replication ranks higher in 14/14 features

    Universal recovery

    9.1
    91%
    88 Ratings
    N/A
    0 Ratings

    Instant recovery

    8.7
    87%
    98 Ratings
    N/A
    0 Ratings

    Recovery verification

    9.0
    90%
    93 Ratings
    N/A
    0 Ratings

    Business application protection

    9.1
    91%
    82 Ratings
    N/A
    0 Ratings

    Multiple backup destinations

    9.2
    92%
    95 Ratings
    N/A
    0 Ratings

    Incremental backup identification

    9.3
    93%
    100 Ratings
    N/A
    0 Ratings

    Backup to the cloud

    9.6
    96%
    72 Ratings
    N/A
    0 Ratings

    Deduplication and file compression

    8.9
    89%
    97 Ratings
    N/A
    0 Ratings

    Snapshots

    9.4
    94%
    94 Ratings
    N/A
    0 Ratings

    Flexible deployment

    9.2
    92%
    62 Ratings
    N/A
    0 Ratings

    Management dashboard

    9.2
    92%
    72 Ratings
    N/A
    0 Ratings

    Platform support

    9.3
    93%
    69 Ratings
    N/A
    0 Ratings

    Retention options

    9.2
    92%
    70 Ratings
    N/A
    0 Ratings

    Encryption

    9.2
    92%
    61 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • NAKIVO Backup & Replication is rated higher in 1 area: Support Rating
    • ShadowProtect from StorageCraft is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    NAKIVO Backup & Replication

    90%
    108 Ratings
    9.9

    ShadowProtect

    99%
    6 Ratings

    Likelihood to Renew

    9.1

    NAKIVO Backup & Replication

    91%
    5 Ratings

    ShadowProtect

    N/A
    0 Ratings

    Usability

    9.3

    NAKIVO Backup & Replication

    93%
    43 Ratings

    ShadowProtect

    N/A
    0 Ratings

    Support Rating

    9.7

    NAKIVO Backup & Replication

    97%
    51 Ratings
    8.0

    ShadowProtect

    80%
    6 Ratings

    Implementation Rating

    8.7

    NAKIVO Backup & Replication

    87%
    4 Ratings

    ShadowProtect

    N/A
    0 Ratings

    Contract Terms and Pricing Model

    9.2

    NAKIVO Backup & Replication

    92%
    32 Ratings

    ShadowProtect

    N/A
    0 Ratings

    Professional Services

    9.1

    NAKIVO Backup & Replication

    91%
    13 Ratings

    ShadowProtect

    N/A
    0 Ratings

    Likelihood to Recommend

    Nakivo Inc.

    File share backup is less rich in terms of restore features, but the basic functions are supported. It have all you need to plan backup jobs. Backup and restore of virtual machines is the strongest function of Nakivo. When backing up to Amazon S3, keep in mind that you will be taxed also based on the I/O you make and this will be more prominent cost with Nakivo.
    Read full review

    Arcserve

    In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.
    Read full review

    Pros

    Nakivo Inc.

    • Frequent backups do not affect the server load especially when the store is based on a high-performance NAS. We use OMV and average a GB per Minute per backup.
    • Offsite backups to a hosted store on AWS or Wsabi is simple.
    • VM replication is simple to set up.
    • Backup compression and encryption is excellent.
    Read full review

    Arcserve

    • You can virtualize your backups using Virtualbox, a free program that works on any PC.
    • Backups are versatile, and you can back up to any location you'd like.
    • Alerting can be set up for failed backups.
    Read full review

    Cons

    Nakivo Inc.

    • Backups have the option of "screenshot verification". Screenshot verification doesn't always work for us when our vmtools is out of date. If we are on an older version of VMware and that version of vmtools is up to date, NAKIVO still thinks it is out of date.
    Read full review

    Arcserve

    • The replication offsite can have issues over time. It takes manual involvement to keep it working right.
    • SPX remote management isn't easy out of the box.
    Read full review

    Pricing Details

    NAKIVO Backup & Replication

    Starting Price

    $0

    Editions & Modules

    NAKIVO Backup & Replication editions and modules pricing
    EditionModules
    Pro Essentials251
    Enterprise Essentials352
    Pro403
    EnterpriseContact Vendor4

    Footnotes

    1. per workload
    2. per workload
    3. per workload
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    A workload is a VMware vSphere VM, Microsoft Hyper-V VM, Nutanix AHV VM, a physical machine (01 server and 03 workstations), an Oracle database, or an Amazon EC2 instance.

    ShadowProtect

    Starting Price

    Editions & Modules

    ShadowProtect editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Nakivo Inc.

      Because it is a product that I have been using for many years, it is becoming easier to use, and it also includes more and more things that you might need.
      Read full review

      Arcserve

      No answers on this topic

      Usability

      Nakivo Inc.

      NAKIVO Backup & Replication is very easy to set up. I did it by myself, and it went perfectly. Online documents are very well written, and also the tech support asked to help me set it up. I want to do it by myself and the setup process is very easy to do. The connection to your VM and servers is very easy to do.
      Read full review

      Arcserve

      No answers on this topic

      Support Rating

      Nakivo Inc.

      The support is fast and perfect. If u have any questions, you can contact the support team via mail or chat and you always get a fast answer. You can also find a lot of help in the FAQ in the help center to resolve your problems. Anytime I had to contact the support, they helped me and solved my problem.
      Read full review

      Arcserve

      We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.
      Read full review

      Implementation Rating

      Nakivo Inc.

      It is very easy to do in all the formats in which it is implemented, whether as an appliance, in a windows machine, or an implementation in NAS. I only use the appliance one, but I have tried all of them in trial mode to know which one interested me more.
      Read full review

      Arcserve

      No answers on this topic

      Alternatives Considered

      Nakivo Inc.

      NAKIVO Backup & Replication offers most of the features of the great products and the ones most used by all backup administrators at a very competitive price. For this reason, it is not necessary to make large outlays to be able to maintain a backup with a high level of security. It is quick to implement and very simple to use.
      Read full review

      Arcserve

      We have servers dedicated to backups at our client sites so doing a wholesale hardware replacement is really tough. We also have our own cloud that is fairly young, so we don't want to move to a product that forces us into their cloud. We want to use both our cloud and grow into the vendors cloud as it makes sense. Both Veeam and Unitrends are very strong and we have chosen to switch to Unitrends. Veeam is ok but a bit tough to get into, and they don't have their own cloud so you have to source your own. In some ways, it is a bit clunky. Unitrends has their own cloud here in Canada and we have an option to use our hardware or their appliances; our cloud or theirs and it fits what we need
      Read full review

      Contract Terms and Pricing Model

      Nakivo Inc.

      Of course, you always think that something could be a bit cheaper. But NAKIVO Backup & Replication delivers real value for its price and value that lasts. We greatly appreciate that you are still able to actually BUY the software instead of being forced into subscription services. After all, it is OUR data and it should remain that.
      Read full review

      Arcserve

      No answers on this topic

      Professional Services

      Nakivo Inc.

      I contacted a few times Nakivo representatives, once for technical doubt and the other ones for commercial ones. Both support services are fast and reliable.
      Read full review

      Arcserve

      No answers on this topic

      Return on Investment

      Nakivo Inc.

      • One of our contributors has permanently deleted worksheets from our file server. From Nakivo, we were able to recover all the data in less than 10 minutes.
      • An authentication server was encrypted by ransomware, through NAKIVO Backup & Replication, we recover the entire server within 1 hour.
      Read full review

      Arcserve

      • In emergency data recovery scenarios, we have been able to fulfill many client's needs and give them peace of mind with ShadowProtect backup software
      • Our written help desk systems and procedures around data recovery have been enhanced by a single solution.
      • When scouting out potential clients, they appreciate that we have a turn-key solution for their business as one of our core offerings.
      Read full review

      Screenshots

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