What users are saying about
33 Ratings
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Top Rated
289 Ratings
33 Ratings
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Score 9.1 out of 100

Wix

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Top Rated
289 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Namecheap

Namecheap is well suited for anyone wanting to register a new domain. Their prices are extremely hard to beat and the renewal costs are also acceptable. They make the search easy so it's the best place if you aren't sure which domain name you want yet. I cannot think of any scenarios where it would be a bad idea to use Namecheap. You can't beat the free whois privacy.
Joseph Condon | TrustRadius Reviewer

Wix

I recommend it because you will have exciting performance, it has been excellent and very successful for everyone in the organization. It is ideal for graphic designers; you will enjoy its templates and each tool. Originality prevails with each of its functions.
Michael McLeroy | TrustRadius Reviewer

Feature Rating Comparison

Security

Namecheap
Wix
7.2
Role-based user permissions
Namecheap
Wix
7.2

Platform & Infrastructure

Namecheap
Wix
7.2
API
Namecheap
Wix
7.2
Internationalization / multi-language
Namecheap
Wix
7.3

Web Content Creation

Namecheap
Wix
7.6
WYSIWYG editor
Namecheap
Wix
8.0
Code quality / cleanliness
Namecheap
Wix
7.5
Admin section
Namecheap
Wix
7.6
Page templates
Namecheap
Wix
7.3
Library of website themes
Namecheap
Wix
7.3
Mobile optimization / responsive design
Namecheap
Wix
7.7
Publishing workflow
Namecheap
Wix
7.9
Form generator
Namecheap
Wix
7.3

Web Content Management

Namecheap
Wix
7.4
Content taxonomy
Namecheap
Wix
7.7
SEO support
Namecheap
Wix
7.7
Bulk management
Namecheap
Wix
7.2
Availability / breadth of extensions
Namecheap
Wix
7.1
Community / comment management
Namecheap
Wix
7.4

Pros

Namecheap

  • Namecheap's interface is clean, modern, and easy to navigate.
  • Most other company gouge their customers on domain renewal costs, Namecheap does NOT.
  • Namecheap's support service has always been fast, friendly, and 100% helpful.
Cameron Renfro | TrustRadius Reviewer

Wix

  • Easy to create and duplicate website, and web pages for similar products, services and campaigns, so you do not have to start from scratch
  • Find features such as video, image and button, and templates to customise your website's feel and look. For example, recently, I was able to add a countdown timer for the sale of tickets to our online conference.
  • Creating website Anchors - making it easy for you to take a visitor to a particular part of a page so that they do not need to scroll through the entire webpage making it more user-friendly.
  • The SEO part of Wix makes it easy for you to set up meta data, create fully functional social media shares that are on brand and looks professional in the Google search engine..
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Cons

Namecheap

  • Dashboard layout: Occasionally I find myself struggling to find the right page to go to in the dashboard. Overall it's a decent design/layout, but I think there's room for improvement here.
Brandon Zell | TrustRadius Reviewer

Wix

  • One place where Wix falls short of other CMS's is with insights and analytics. On other platforms, I can instantly see how many page views I received, what time the pages were viewed, location, etc. But seeing this information on Wix requires a Google Analytics integration that is not automatically included when you make an account. You have to first go to Google Analytics to make an account, then come back to Wix to activate the integration, it's a little time-consuming for a feature that most CMS's come with instantly.
Brittney Collier | TrustRadius Reviewer

Likelihood to Renew

Namecheap

No score
No answers yet
No answers on this topic

Wix

Wix 10.0
Based on 3 answers
We will definitely renew Wix. The ability to completely control our website has been invaluable to us. We will maintain this service as long as we are an incorporated organization, we've tried several other software options and this has been the best solution by far for all of our needs.
Kalyn Hoffman | TrustRadius Reviewer

Usability

Namecheap

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 6 answers
Great customization, but a pain to backtrack. They recently added the ability to set fonts etc as headings, title, body etc, but if you did not begin your build with these presets you are screwed if you ever try to change font/ colors/layout etc.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Namecheap

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 2 answers
Premium users can use any feature for a great website. There is no limit, so the availability that Wix offers is vast.
Horacio Carcamo | TrustRadius Reviewer

Performance

Namecheap

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 2 answers
Not complex at all. It teaches you how to use their platform in a dynamic way. Each tutorial offers an explanation that can be reviewed later on. The connection speed of a web page has been smooth so far, with no major problems regarding this subject. Overall, Wix can manage 10+ pages with great connection speed.
Horacio Carcamo | TrustRadius Reviewer

Support Rating

Namecheap

Namecheap 10.0
Based on 2 answers
We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
Stephen Steinberg | TrustRadius Reviewer

Wix

No score
No answers yet
No answers on this topic

Alternatives Considered

Namecheap

Namecheap is great in that they don't try to up-sell you like so many companies. My limited experience with Bluehost was notorious for them trying to pile on add-ons and features that, even after I cancelled my accounts with them, auto-renewed years later. Namecheap is incredibly straightforward with their purchasing, emphasizing in particular on domain names. The only up-sell they even attempt to make is for their domain name privacy service, which is inexpensive and, I imagine, a popular feature for privacy-oriented people or people who create personal websites and don't need their home address listed with their domain.
Derek Letellier | TrustRadius Reviewer

Wix

Wix is a great starting platform for anyone looking to create a website. It definitely holds its own against any other all in one website creation platform. The one thing I would say is if your main focus is solely on eCommerce you may be better off using something like Squarespace which is specifically designed for that market.
Anonymous | TrustRadius Reviewer

Scalability

Namecheap

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 1 answer
I give this rating to Wix because it's a great content creator. It has a great platform and also offers great customer service. If you encounter any technical issues, with Wix you will find a solution. For premium members or domain holders, this is the same as for Trial members or non-domain holders.
Horacio Carcamo | TrustRadius Reviewer

Return on Investment

Namecheap

  • My clients love the service
  • It is cheap for my own domains
  • They have exceptional security so I know my clients and my own information are safe.
Chris Tuley | TrustRadius Reviewer

Wix

  • The data-driven, dynamic pages will eliminate an entire part of our event launch process. Multiplied across 60 events, over several years, that will save us a ton of time but also vastly increase the quality of our presentation.
  • The data-driven pages will also give us the ability to archive past events and radio shows in an easily searchable manner. This will be helpful for us when it comes to booking new events as well. (It has been no small feat for me to figure out the code to get this all working, though!)
  • This new site will reflect our brand and organization vastly better than our old site. It will make our organization appear much more professional and legitimate.
Anonymous | TrustRadius Reviewer

Pricing Details

Namecheap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8.88 per year

Namecheap Editions & Modules

Edition
.com$8.881
.net$14.981
.org$12.981
  1. per year
Additional Pricing Details

Wix

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$14 per month

Wix Editions & Modules

Edition
Website Plan - Combo$141
Website Plan - Unlimited$181
Website Plan - Pro$231
Website Plan - VIP$391
Business & e Commerce Plans - Business Basic$231
Business & e Commerce Plans - Business Unlimited$271
Business & e Commerce Plans - Business VIP$491
Enterprise$5001
  1. per month
Additional Pricing Details

Rating Summary

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