What users are saying about
5 Ratings
4 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Likelihood to Recommend

Narvar

If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
Vivienne So | TrustRadius Reviewer

ShippingEasy

ShippingEasy is perfect for a small business that needs the inventory system but doesn't want to pay through the nose. The customer service is excellent - they help you in set up, making changes, and make sure you understand how to use it. They save me time in managing our inventory and save me time when there is a problem - I call and get an answer right away. Plus if there is a system wide problem, which there rarely is, they make announcements and keep us up to date during and after
Vivian Vassar | TrustRadius Reviewer

Pros

Narvar

  • Narvar offered us a turn-key solution that we had up and running in less than a month.
  • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
  • Narvar's solution is scalable/expandable to include returns (once we are ready).
Correy Honza | TrustRadius Reviewer

ShippingEasy

  • ShippingEasy makes it very easy to set up shipping rules for various scenarios so that shipping is fairly automated. It really is a click and ship type set up.
  • ShippingEasy integrates into our BigCommerce platform very well. We very rarely have any issues with ShippingEasy syncing orders and shipping status to BigCommerce and vise versa.
  • ShippingEasy's marketing service is very easy to use. It makes email campaign design extremely easy and aesthetically pleasing and it also makes automated emails very easy to set up as well.
Nick Hunter | TrustRadius Reviewer

Cons

Narvar

  • Client success proactively providing metrics & “checking in” with clients; not just when there’s an issue.
Anonymous | TrustRadius Reviewer

ShippingEasy

  • Fails to sync with the store consistently.
  • Integration with Stamps.com is problematic.
Eva Sawyer | TrustRadius Reviewer

Support Rating

Narvar

Narvar 8.0
Based on 1 answer
Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
Vivienne So | TrustRadius Reviewer

ShippingEasy

ShippingEasy 5.2
Based on 2 answers
ShippingEasy customer support is excellent. We rarely have to wait on hold, the reps are knowledgeable, well trained, well spoken, and understand technical issues. They listen carefully to make sure they understand the issue and check if they do not know something. I feel confident that I am getting correct information and rarely have to make more than one phone call to get an issue corrected.
Vivian Vassar | TrustRadius Reviewer

Alternatives Considered

Narvar

At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
Correy Honza | TrustRadius Reviewer

ShippingEasy

We used to use the Quickbooks shipping option to ship all of our orders. This was clunky and time-consuming. Especially since Quickbooks is not exactly known for being lightning fast. We would also then have to manually transfer over shipment data into BigCommerce which was slow as well. But with ShippingEasy everything is practically automated so now we can have one person ship orders using one solution and it integrates into our entire system making everything a million times easier.
Nick Hunter | TrustRadius Reviewer

Return on Investment

Narvar

  • Not sure we could attribute ROI to this tool.
Anonymous | TrustRadius Reviewer

ShippingEasy

  • Shipping deadlines missed.
  • Inability to offer international shipping.
  • Loss of sales.
Eva Sawyer | TrustRadius Reviewer

Pricing Details

Narvar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ShippingEasy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison