Likelihood to Recommend A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.
Read full review We reviewed several expense report systems at the time and found that Suti Expense had the features that we needed for our organization. Most of our users are in-house employees that use the system 2-3 times a year. The pricing model that they provide allows us to only pay for the users that file an expense report in that month. No management by IT or Finance.
Read full review Pros Provides a wide range of travel options within a wide budget. It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination. Read full review Tracking Duplicate Receipts for Audit Mobile App for instance receipt capture Easy System for submission and approval of expense reports Read full review Cons Limited partnerships with all the major airlines, or if so, slowly just adding more airlines to their platform Not a lot of information about the ratings of the hotels. I have stayed in hotels that I probably wouldn't have if their information was more up to date Read full review Integration was slow Customized reports cannot be accomplished No way to grab exact data based off of finance needs (restricted on what is reportable) Read full review Likelihood to Renew This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
Read full review Support Rating - Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
Read full review Alternatives Considered I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so,
Concur Travel and Expense never rewarded me for traveling, while I made over 200 dollars in Amazon money just for doing my job.
Read full review We choose to go with suti expense because of the options. GSA Per Diem was important to us and many of the other vendors did not have a GS A feature We also needed to be able to calculate Mileage which Suti Expense does. with Google Maps. Suti Expense also gave us the option to have Customized fields Suti Expense also allowed us to use existing O365 SSO for username and password. No additional support needed from IT
Read full review Return on Investment The ability to change flights while I am on the road in meetings. They actually call the agents for me. It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options. Read full review Reduced the number of hours to process Expense Report Gave approvers the ability to review actual receipts of expenses Time to process expense for employee reduced to approximately 1 hour for all parties Read full review ScreenShots