3 Ratings
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Score 7 out of 100
54 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Infrastructure-as-a-Service (IaaS)

    8.0

    Navisite Managed Infrastructure Services (NaviCloud)

    80%

    WP Engine

    Feature Set Not Supported
    N/A
    Navisite Managed Infrastructure Services (NaviCloud) ranks higher in 3/3 features

    Service-level Agreement (SLA) uptime

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Dynamic scaling

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Monitoring tools

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Navisite Managed Infrastructure Services (NaviCloud) is rated higher in 1 area: Likelihood to Renew
    • WP Engine is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Navisite Managed Infrastructure Services (NaviCloud)

    70%
    2 Ratings
    8.9

    WP Engine

    89%
    28 Ratings

    Likelihood to Renew

    8.0

    Navisite Managed Infrastructure Services (NaviCloud)

    80%
    1 Rating
    3.0

    WP Engine

    30%
    1 Rating

    Usability

    Navisite Managed Infrastructure Services (NaviCloud)

    N/A
    0 Ratings
    10.0

    WP Engine

    100%
    1 Rating

    Support Rating

    Navisite Managed Infrastructure Services (NaviCloud)

    N/A
    0 Ratings
    7.7

    WP Engine

    77%
    12 Ratings

    Likelihood to Recommend

    NaviSite

    Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
    Read full review

    WP Engine

    New users to WordPress can rejoice with a very hands-off hosting approach. If 100% uptime is not essential, you can get breakneck speeds with minimal tinkering using their platform. If you need to get up and running quickly and scale as required, the cost-benefit is here, although you need to pay a lot to get the most from it.
    Read full review

    Pros

    NaviSite

    • 24/7 monitoring
    • Immediate notification in the event of failures
    • Dedicated Senior DBA
    • Dedicate Account rep
    Read full review

    WP Engine

    • I love the database backups and how quickly & easy it is to restore from an old backup point. This gives me & my clients confidence that any change can be rolled back.
    • The built in caching & CDN mean that I have to spend less time worrying about the speed of the server & site. The caching has some side-effects that take getting used to (on-page dynamic PHP code sometimes needs to be moved to API endpoints), but this is true for most caching systems.
    • They have really good support for multiple environments. It's very easy to have separate production & staging environments. It's also very simple to deploy from staging to production, making product launches and large scale website copy changes much easier to coordinate.
    Read full review

    Cons

    NaviSite

    • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
    • Avoiding too many management changes will help create good connection with individuals for sustained harmony
    Read full review

    WP Engine

    • I'd like to see WP Engine offer their own monitoring solution. When I say monitoring, I mean specific use cases that may end up being something you could script. This would keep customers from having to pay for additional services like Pingdom, New Relic, etc.
    • I would like to see some proactive analysis done by WP Engine on their customer sites - at least on their home pages, and offer up suggestions. This kind of goes along with the other example.
    • Finally, it would be nice to see a "lighter" offering, perhaps a plan that costs $49 for those who want to host only a few sites, or even 1 site.
    Read full review

    Pricing Details

    Navisite Managed Infrastructure Services (NaviCloud)

    Starting Price

    Editions & Modules

    Navisite Managed Infrastructure Services (NaviCloud) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      WP Engine

      Starting Price

      $29 per month

      Editions & Modules

      WP Engine editions and modules pricing
      EditionModules
      Startup$25.001
      Growth$95.002
      Scale$241.003

      Footnotes

      1. *Per Month
      2. *Per Month
      3. *Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      *Pricing for annual contract.

      Likelihood to Renew

      NaviSite

      Price and facility equipment, location of the hosting facility factor into the decision to renew
      Read full review

      WP Engine

      I was in a situation where I had to bolt Wordpress on to an existing infrastructure that could not support it. If I ever end up in that situation again, please kill me. Other than that reasonably common use case, I don't think it offers a lot of value over robust shared hosting, virtual private server (VPS) or dedicated servers.
      Read full review

      Usability

      NaviSite

      No answers on this topic

      WP Engine

      It took very little time to learn their dashboard for managing WordPress sites. Their built-in tools are really well done, and the addition of security and CDN tools is great.
      Read full review

      Support Rating

      NaviSite

      No answers on this topic

      WP Engine

      Support is generally great. Enterprise support is fantastic, with little to no wait times. I find that chat support can almost always take care of the problem without escalating to a ticket for a higher level of troubleshooting. The chat support for many other hosting providers can only handle basic issues. This is a big bonus for us to get quick and helpful answers.
      Read full review

      Alternatives Considered

      NaviSite

      Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
      Read full review

      WP Engine

      While we still use GoDaddy for some services, WP Engine definitely has been a major upgrade for our WordPress hosting. In addition to faster load speeds, WP Engine has been more adept at allowing us to manage a high number of websites without straining the system. We have never used Network Solutions for our own hosting needs, but when we do interact with them on behalf of our clients, their systems always seem to be clunky and hard to use, and they often overcharge customers by selling them products they do not need.
      Read full review

      Return on Investment

      NaviSite

      • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
      • Data team not on call 24/7
      • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
      Read full review

      WP Engine

      • WP Engine reduces our time investment and upkeep costs which increases our margins.
      • WP Engine simplifies site management with a built-in development server, which saves us headaches.
      • WP Engine itself is positioned as a premium service, which allows us to use their branding as a tool to close sales.
      Read full review

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