Comprehensive Hosting for WordPress Websites.
November 26, 2025
Comprehensive Hosting for WordPress Websites.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with WP Engine
As an agency, we build websites of all page counts and complexities for our customers, ranging from single-page promotion sites and complex multipage e-commerce or transactional sites. After having some site security issues with another hosting provider, we needed a secure, well-supported solution for our high-end e-commerce sites. We also did not have the resources to manage the full setup and server maintenance ourselves, as with an AWS solution. Since the sites were built in WordPress, we considered WP Engine among others. We were able to meet with them to explain what we needed, and they worked out an affordable package for our company.
Pros
- The team of account managers at WP Engine worked closely with us during the onboarding period to make sure we got everything up and running quickly and smoothly.
- The WP Engine platform not only gives the usual automated alerts for outdated plugins and general website issues, but it also has a dedicated team that will contact you if there are any server or account-related anomalies. This extra layer of protection helped us to deal with potential issues early and avoid server downtime.
- Account administration is easy to manage with WP Engine. Being able to add users and assign them different roles and access rights to certain environments was a feature we couldn't get from other providers. Having everyone with their own logins is important for accountability and security monitoring.
- WP Engine also has stable package pricing with no price hikes for us since we first signed up. Hopefully, this continues.
Cons
- We have experienced some issues with WP Engine's integrated CDN with a few websites. There were instances where the current version of the site was being pushed out to the CDN. This resulted in people seeing different versions of the site depending on where in the world they were. We ended up resolving this ourselves by turning off the CDN for that site once we figured it out. It happened with other sites later, which points to some recurring issue there.
- For the CDN issues, the WP Engine tech team kept telling us that it must be a user error because their team could see the correct version. Even though we explained that persons seeing different versions was a part of the problem, they did not go any further in trying to help us resolve it. We expected better technical troubleshooting from a hosting provider.
- The legal issues between WP Engine and WordPress also affected our websites and caused us downtime. Anyone considering using this service needs to stay up-to-date with the current court proceedings.
- For the most part, having stability and security for our e-commerce website, customers has resulted in higher overall customer satisfaction for those in this category.
- The managed server environment meant that we did not have to invest in our own technical team just to keep the infrastructure running.
- Unfortunately, the current legal issue affected a few customers, which caused some dissatisfaction before it could be rectified. There is a concern that this could happen again before the issue is resolved.
In our experience, WP Engine offered a much more secure environment than we had on the GoDaddy hosting platform. They were more proactive about maintaining server integrity and dealing with potential security issues than GoDaddy ever was. Although they are generally more expensive than the Ionos solution, we have better administrative control in terms of adding team members and assigning roles on WP Engine than with Ionos. SiteGround was also a more economical solution, but did not offer the overall management platform we needed for hosting and managing multiple WordPress sites.
Do you think WP Engine delivers good value for the price?
Yes
Are you happy with WP Engine's feature set?
Yes
Did WP Engine live up to sales and marketing promises?
Yes
Did implementation of WP Engine go as expected?
Yes
Would you buy WP Engine again?
Yes
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